Einstein Medical Center Montgomery

Reviews 3

KA

Katie Moquin

Staff is very unknowledgeable. I brought my 4 year old status asthmaticus son here in respiratory distress. We were visiting his grandmother and I had no choice but to bring him here thinking I was doing the best and they would automatically start him off on a continuous neb. to try to break him sooner... Nope just plain old regular duo neb- (after I already told them I gave him a 5mg albuterol with Atrovent which is more than just a regular duo neb) We came in at 8pm (oxygen was low 86%. Normal is 92%) gave them his history of PICU admission to CHOP requiring nasal CPAP (non invasive mechanical ventilation-- he is a frequent flyer with multiple admissions, VERY bad asthmatic so I know when he starts breathing heavy and wheezing its time to bring him to the closest ER right away!) they seemed concerned, over an hour and a half goes by and The doctor came back saying he would review the chest X Ray, the problem was we didnt even get it done yet. Meanwhile my son was still breathing with a respiratory rate in the 50s, retracting, and nasal flaring. Nope still continuing with just 2 more REGULAR nebs... Oxygen was still low now 85% the nurse comes in a he was sleeping, so she moved the probe around a couple times, the monitor was reading perfectly fine. Finally a tech came in a put him on oxygen (thank god someone with some sense) then around 2am they decide to call CHOP ambulance team to come and get him. Still no more treatments... They said the chest X Ray was "normal" CHOP ambulance team came and started him off on a continuous neb for the mean time since it was 3am already and his last breathing treatment was at 11:30pm-- We finally arrived at CHOP where my son was directly admitted and then placed on a continuous neb with a large dose of medication and around 5 am they had to call a CAT code my sons oxygen was 83% on 100% Fi02 (the maximum amount of oxygen you can receive) they had to give him 3 boluses of magnesium and a shot of turb. to try to turn him around took a chest X Ray and what did it reveal??? RIGHT MIDDLE LOBE PNEUMONIA (thanks for missing that one Einstein!!!) They had to quickly transfer my son to the PICU where he almost had to end up on the ventilator (life support/breathing machine) The doctors at CHOP couldnt believe that they didnt give him something to break him sooner at Einstein. I am a Respiratory Therapist, however I dont brag about it when I took my son there I expected for them to at least contact respiratory to come see my 4 YEAR OLD SON in respiratory distress. Nope nothing, they didnt know what they were doing! I understand that they dont have a pediatric floor at this hospital but if a 4 year old status asthmaticus is coming in with known PICU (Pediatric Intensive Care Unit) admissions on NCPAP just transfer him!!! Or if you dont know contact the Respiratory Therapist (some one who SPECIALIZES in this) to come and assist you!!!! I feel as if they truly knew what they were doing he couldve turned around faster. I know my child and I know RESPIRATORY. Instead they procrastinated and since I was already over an hour away from my home and further away from CHOP I thought I was doing the right thing by rushing him to the nearest hospital. Please do not take your CHILD here if they are known asthmatics or severe asthmatics.. I am so thankful my son didnt end up on the ventilator because of these incompetent and unconcerned nurses and doctors.

DA

Daniel B

The ER was the worst. I took my 4 year old son in for a cut under his chin. After waiting for an hour in the waiting room I ask how much longer until we would be seen. They called back and took us back to the ER room.  The resident doctor came in and took off the bandage to see the cut. She said it could be glued and she would be back with another person to help. She never cleaned or put anything over his cut before she left. After more than an hour she finally returned, but by now the cut had swollen, and was bleeding all over my sons shirt (they took the bandage off and then left and didnt come back for over an hour) and could not be glued. She said it would need stiches and she was going to put my son on laughing gas or anesthesia to do it. By now we had been there for 2 and a half hours. If they would have worked on him right away he probably wouldnt have needed to get the stitches. She left and after 10 more minutes I asked when they would be working on my son. At these she became very angry in tone and told me she didnt know how long, they needed more people to help with the gas, and it could be a half hour or more. After that we decided to leave. We went over to Phoenixville ER (They have a 30 minute ER guarantee to see a doctor). When we got there they saw us right away. They looked at the cut and said they could glue it, but as it was now stiches would be better. We told the doctor (who was a pediatric doctor not a resident) what the other doctor said about the laughing gas or anesthesia and she looked surprised and said they wouldnt do that and didnt have that gas even on the floor. After much crying and screaming by my son, he ended up with four stitches. All this at Phoenixville ER took less than an hour. So almost 3 hours at Einstein ER for NOTHING, or less than an hour at Phoenixville ER, and my son was taken care of. From now on I will not go to Einstein ER ever again. The wait time was unacceptable, and due to their lack of concern, what should have been a 5 minute procedure to glue a cut, turned into an all night trek and ended with 4 stiches and a very upset little boy. Stay away from Einstein ER if you really need help. If you dont mind waiting for hours and hours, Einstein is the place for you.

JO

John Tancredi

Einstein Medical Center in East Norriton, PA is run by incompetents. I stayed there this past week with shortness of breath and swollen feet & ankles, and distended abdomen. Nursing staff was inattentive--I had to press the call button several times before getting their attention, then when they did arrive in my room, my request seemed to have fallen into a black hole. Im also a type 2 diabetic. They had me fast for 10 hours for a medical test before checking my blood glucose, which had plumetted to 65. Only then did the give me a glucose injection to prevent me from going into diabetic shock. I have heart failure, so I spoke with 3 different cardiologists that arrived in my room unannounced. The first one, whom I recognized, I had stopped seeing 4 or 5 years earlier because I found him to be incompetent--I had to question his prescription for a high dose bp med, only then did he adjust the dose. This was not an isolated incident. While in my hospital room he talks to me about the possibility of me needing a pacemaker. The next day hes back in my room telling me a pacemaker wont be necessary. The following day I spoke with a cardiologist from the same office. She could not speak clear English, but I gathered from her gibberish that a pacemaker is still being considered. Oh, and meal delivery is excrutiating slow. Instead of making my meal selections by circling menu offerings the day before, and all meals arrive in the room approx. the same times each day; they require patients to phone their menu choices for each meal, one meal at a time, then they told me on the phone my meal would be delivered in 45 minutes or less. Liars! My meals typically arrived in an hour or more. On my last day there the meal was delivered 1 1/2 hours after I phoned in my menu choices. Did I say the "hot" open face turkey sandwich was stone cold? It was. DO NOT request to be admitted to Einstein, E Norriton. Unless you dont care about your health. I could go on and on, but Im certain readers of this review will understand to stay away from Einstein East Norriton PA, unless you dont value your life.