MCES Crisis Residential

Reviews 4

JI

Ji Ll

absolutely terrible. The admission staff never calls you back to tell you what is going on with your loved one. There is no staff available on the weekends to help manage the persons case. You have to call multiple times to get a returned phone call. The staff does not keep good records, blames other staff members, and does not clearly explain anything. My loved one was in there for 3 days without them giving him a change of clothes or a toothbrush. Both him and I were told that he signed a paper to be released in 72 hours; just to find out 72 hours later that he signed a sheet saying he would give 72 hour notice before leaving; therefore, the past 72 hours counted as nothing other than waste of time. Now he will be in there for 144 hours. When I tried addressing this mis-communication, lack of patients right to know to the medical director, all she did was threaten me with the back-up 302 from the police. The place does not take care of the patients health, does not communicate to family members, deceives the patients, and is terrible at explaining anything.

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FR

Frankie Sambrick

This place has improved a lot. The staff on site are fantastic for the most part. The doctors that covered the patients here use to be absolutely atrocious, not surprising since they were usually from MCES(Building 50). But they are much more up-to-date. I dont know if this has anything to do with the fact that the uncaring Dr. Nell has stepped down as head, but the DRs seem to be more responsive and open about treatment and medication management then the old batch were. There was a time where if you were on any medication that they deemed a "hassle" to work with, they would simply take you off it no matter how long you had been successfully using it or what Your out patient Dr. felt. You were pretty much screwed if you were prescribed anything like Adderall or Klonopin. But they have definitely changed in that regard.

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SH

Shimrit Hanes

Low stars for the imposing "prison" like atmosphere. It seems like they want to medicate no matter what. That seems to be the MO and status quo nowadays anyway which is a shame when modern studies show that nutritional therapies can alleviate many mental illnesses. The snack machines are filled with junk, and soda, no healthful options at all. Not helpful for people suffering from mental illness. I hope for change, but for now Im trying to get my daughter out of there as soon as possible! The staff are friendly and helpful. Its too bad they cant paint some peaceful pastoral scenes on the bleak cinder block walls, that would do a lot to "lighten" the atmosphere.

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KR

kr3wGLD13579

This is the scariest place I have ever been too in my entire life... Not one person is ever there to help you. Once you are in there you are labeled as "crazy" so everyone treats you like you arent a real human being. I would never recommend anyone to ever go here. Like I said they are not there to help, when some people really just need to talk to someone, no one is ever around. I did not get to speak to one single therapist during my "visit".

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