Bryn Mawr Hospital

Reviews 4

ST

Stephen Worth

Since they took down my last review of this place heres another of my sisters time at Bryn Marw. After she was in a car accident in August and had multiple surgeries at Jefferson she was accepted to Bryn Mawr. My family all thought great we herd the reputation and expected great things. What we got was the exact opposite. After literally a week there my sister who had brain injuries and wasnt with it obviously after just having brain surgeries within the last few week of arriving to Bryn Marw was allowed to pick the stitches and scabs off her head so deep the wound was to the bone requiring an emergency surgery and extended stay back at Jefferson. A time we couldnt visit because of the Popes visit to Philly everything was shut down by the way. After about 2 weeks in Jefferson because of this incompetence she went back and things didnt get much better from there. There where multiple times we would go for a visit to see her in the same clothes from the day or 2 before a trey of food that was pushed into her room and left there where she couldnt get to it because not only did she have th head injuries but a very badly broken leg. On top of that we would find her laying in her bed soaking wet from not being changed in who knows how long. I cant say enough bad things about the nursing there to do it justice. There was a time where she said she needed to use the bathroom and I herd the nurse in the hallway say "No we just took her to the bathroom". I dont think they knew I was in the room when they flat out refused to do what they are there to do. On top of all the terrible nursing care she recieved while there December 23rd she went for what we were told was "just a Dr. checkup" to Jefferson. Throughout the day we were repeatedly told she would be back that same day by multiple people. Until we got a call from Jefferson and found out no she wasnt she was having another emergency surgery on her leg because she had gotten and infection that went all the way to the bone. So on Christmas Eve my sister had to go through another emergency surgery because in 3 months at Bryn Mawr she got 2 infections that needed emergency surgery. To top it off we found out because she is no longer weight baring on her leg because of the additional surgery they wont accept her back so my family is left scrambling to find a place that will on New Years Eve after spending Christmas in Jefferson hospital thanks the "care" she recieved at Bryn Mawr. I really cant say enough to really do it justice all the extra stress they put my family through let alone my sister to do it justice. This place has been the worst experience of a terrible time since the accident. My family will be contacting a lawyer after all the malpractice we witnessed at Bryn Mawr.

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VI

Vivian Close

Great hospital! Top notch care. Dr. David Rose, MD was my general surgeon who removed my gallbladder and he couldnt have been a nicer person. He was extremely caring, sweet, funny, very experienced, amazing at what he does, and made me feel very at ease and safe. The day my surgery was planned I went up to the third floor of the hospital and they made registration very easy and once I went in the waiting room until they were ready for me to come back into pre-op, the volunteer bringing patients back made me and my family feel very at ease and made the mood very light. Once I got back to pre-op, I was prepped for surgery and my nurse Fern in pre-op was the sweetest nurse ever. She was so sweet, compassionate, caring, smart and made me feel so at ease. My operating room nurse who came to see me before going into the operating room was extremely nice. Tracy, who was my operating room nurse made me feel very at ease and safe and comfortable. She was very compassionate, caring, sweet, and smart. My anesthesiologist was extremely thorough, funny, smart, experienced and made me feel so at ease. Once I got back into the recovery room and started to wake up Fern and a few other nurses were there and they couldnt have been better. They treated my pain, helped me move to my left side when I couldnt, took care of my stitches, made me feel comfortable, safe and at ease. They were great. When I finally came out of the recovery room and was brought to my room on the 3C Unit, everyone was excellent! My nurses Lori and Joe were just great! So compassionate, caring, smart, sweet and just wonderful. They treated my pain, made sure I was okay, always answered my questions in detail, helped me, when I was anxious they made me feel very comfortable and comforted me quite a lot. I had such an amazing experience with my surgical team. I highly recommend Dr. David Rose, MD to everyone. He is extremely smart, caring, compassionate, has amazing bedside manner, funny, genuinely cares about all of his patients and their outcomes. Not to mention, he also helped pioneer laparoscopic surgery in our area! Hes great! The 3C Unit nurses, pre-op nurses, operating room nurses and recovery room nurses are amazing! Im so happy and pleased with my experience. If I every need any surgery again I will be coming to Dr. Rose and Bryn Mawr Hospital for the best care. Thank you to all of my doctors and nurses! You were all great! I recommend Bryn Mawr Hospital and Dr. Rose and I hope everyone gets the nurses I got!

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CH

Christina Lisk

If you can, stay away from the emergency room, especially during holidays and nights. The doctors and nurses on-call at that time are infamous for gaslighting and emotionally manipulating patients. Several friends and I have experienced these problems amidst very serious issues, including anaphylaxis, a ruptured ovarian cyst, and Mast Cell Activation Syndrome (MCAS). During the ruptured cyst incident, no one took my abdominal pain seriously and only gave me an ultrasound to shut me up. Thank God I didnt back down because the ultrasound tech found the problem. Only after a CT scan with contrast though did the doctor believe me, and he actually cowed his head in shame because of how many times he told me it was all in my head. For my friend with MCAS, she was told she just had anxiety, even though MCAS is a very serious illness involving extreme allergic reactions. It was only after I pushed the doctors and flagged down several nurses that she was given treatment at all. With the anaphylaxis, I had a nurse tell me that I was faking it and just hyperventilating because I did not look as bad as her son did when he had anaphylaxis. Add to it that I have two bruises in my arm because she couldnt find a vein to save her life and she didnt think there was cause for alarm when my blood pressure dropped to 86/50 even with epinephrine. "Its just because youre lying on your side." I have tried following directions and calling the hospital for further discussion. Nobody has returned my call. Deeply disappointed in this hospital. Avoid the E.R. here if at all possible.

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KA

karla murray

My mom has had 2 surgeries recently at Bryn Mawr the first one was outpatient and the staff and volunteers were awesome. They constantly checked on me and updated me with what was going on (4/28/16) the second was supposed to be outpatient but they ended up admitting her (which was a great decision made by the dr she couldnt lift her leg by herself at all until the next day when she was released later in the afternoon) still great, constantly updated me, asked if I wanted coffee or donuts and let me know as soon as my mom was in post op. She was transferred to a room in 3C and the whole staff there was awesome for the 2 days she was there. Her PCTs were great and so were the nurses. The cleaning person threw away her menu so when Michael from the kitchen came to give her fresh ice water in the morning he went out of his way to not only give her a menu, but read it to her because she didnt have her glasses and then he even ordered her breakfast for her! Her care was amazing there.... Would definitely feel comfortable to bring her back and would go there myself. My mother has been being treated for melanoma (cancer) and they have really helped me with how much they have helped in taking care of my mom. I was comfortable enough leaving her overnight and knew she was in great hands. I would truly like to thank all of the staff especially Her nurses and PCTs and Michael for taking such great care of her on 6-2-16 and 6-3-16!!!!!!! Her words to describe her time there "better than being at a 5 star hotel" haha thank you all!!!!

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