Grand View Health

Reviews 4

A

A Private User

I will second Nikkixos review. I had my baby at GVH in January 2011. I started contractions at 2 minutes apart, on the dot and two hours later I was at the hospital. They set you up in a triage room where they "monitor" baby and mom. My sister and myself kept telling them the monitors werent on the baby or my belly (they were flipped up) and they would snip back "we can see everything from the monitors at the desk". Its funny that they could see a fetal heartbeat and we couldnt. They wouldnt allow me to stand up (slowing down any possible progression). They released me two hours later, the dr examined me once and not before they released me. My contractions were still 2 minutes even apart. It took me about an hour to get out of bed, re-dressed, and to the elevator (not very far) when I finally fell to the ground and couldnt move anymore. I had all back labor. When my mom demanded I be admitted, the nurse came out and laughed at me on all fours on the floor in front of the elevator. They finally admitted me (due to our persistance) and then the dr finally came up to check on me and noticed I had in fact progressed. 10 hours later it was time to push. I pushed and out game my baby, full of meconium (spelling?) and not moving, breathing, crying...NOTHING. All I saw was a limp baby and my Dr flipping out on the nurses telling them to get CHOP. I kept asking what was going on and no one would tell me. I started yelling, and still, no one would tell me, my dr just looked at me. I then started crying and flipping out and she finally told me the cord was wrapped around her neck (I know not Dr fault). To this day, no one ever actually told me what happened that day. I had to over hear a nurse in the special nursery gossip with her other nurse friends that they had lost her for at least 30 seconds...Also, to make matters worse, I told the L&D nurse my water broke and she said that it hadnt...a few hours later when my baby was born, the Dr asked her when my water broke and she had no idea...they had to make up a time...They are lucky I didnt sue them also...My daughter was a little slow developing until she turned a year...If she had any perminent issues, theyd be having some meetings with my lawyer. Im pregnant again and have decided to move to Doylestown Hospital since I have heard much better things about them. My entire stay at GVH was horrible, the nurses were terrible, they kept taking my daughter (for her checkups) for hours at a time when I was very adiment about her staying my my room with me the entire time. I did not want her in the nursery for everyones viewing pleasure. On many occasions I had to ask for her back and demanded an explaination as to why she wasnt with me...Theyd say "oh theres a line to see the ped"...Then why the heck did you take her from my room if there was "a line", they shouldve done in room exams (like my sister had with her baby) or waited until the dr was finished with one baby before getting the next. I was thrilled when I was discharged so I could be the mother I wanted to be instead of having loud annoying women telling me how to take care of my baby girl. She is now almost 13 months old and her pediatrition is very happy with her progress and health so I think Im doing a fine job.

---

DA

Danielle Heather

This review is minus my experience (good/bad) as an ex-volunteer. When I volunteered it was only in the ER. (1) Several weeks ago, I was admitted into the ER for an evaluation by Penn Foundation. Needless to say, this could have been quite awkward... me being a previous volunteer, them remembering me.... me being there at the time for psychiatric problems. They did not make it awkward for me. Although the nurse I had the next day, is not the most personable chap. Actually, he wasnt close to personable. But, aside from him.... They were compassionate/caring. Ativan was offered but not pushed. Doctor seemed thorough.... although, most of the hard work falls on PF staff (Im not sure he was with Penn Foundation or not). But, hes not the one finding me a bed. I wasnt demeaned nor ignored. In fact, I left not regretting my decision. Versus hours earlier, not having many options.... and the ones I did have werent too healthy. (2) Today, I had a re-scheduled outpatient surgical appointment. Seen by staff I had never seen before (minus the doctor). And, therefore not potentially biased by previously volunteering with them. I also had a head cold and my monthly friend. And, I wasnt there for anything too in depth. But, again, I was treated very well. The prep was handled quickly. Nursing staff was prompt/professional. Dr. Fishman was good. I enjoyed our chat during the surgery.... which was a nice stress reliever. The post-op treatment was also above the bar. I have very little to nothing to complain about either visit. If I need further help which requires a hospital, Grand View will be my place.

---

MA

Matt Bartelt

Me and my wife decided to have our first child at Grand View because it was close by, and we hadnt heard much negative feedback from other friends that have delivered here, our experience was deferent. The nurses were hit or miss, some of them were great, others were straight rude and very unfriendly. The icing on the cake was when my sister came to visit and brought my niece and nephew who were so excited to meet my son. They wouldnt let them come in to see him so I went out into the hallway to to console them, they were in tears, I spent some time out with them for a while while my sister and her husband visited the baby. When they were heading out, my wife brought the baby to the end of the hall so the children could see their cousin. They started yelling at my wife and telling her they were going to "lock down the ward". A little dramatic wouldnt you say? Untimatelty, they made my wife and I feel very uncomfortable in a place we needed to feel comfortable, at a time that we needed to feel comfortable. Would not recommend, and will not have our next child here.

---

A

A Private User

I HAVE BEEN TO THE EMERGENCY ROOM SEVERAL TIMES A YEAR DUE TO MY CHILDS ILLNESS. THEY MAKE YOU WAIT A LONG TIME--AND THAT IS JUST NERVEWRACKING. THE NURSES IN EMERGENCY ARE NOT FRIENDLY. THIS IS A SCARY EXPERIENCE AND THEY DO NOTHING TO MAKE YOU FEEL SAFE AND CARED FOR. MY CHILD WAS IN SEVERE PAIN AND THEY WOULD NOT HELP UNTIL THE DOCTOR CAME IN. BELEIVE ME..I HAVE BEEN THERE ENOUGH TO KNOW THAT THEY ARE WAY UNDERSTAFFED. NO ONE SHOULD BE MADE TO WAIT 45 MINUTES WHEN THEY ARE IN PAIN AND SCARED. THIS HOSPITAL CAN DO GREAT THINGS BUT THEY NEED TO BE MORE CONSIDERATE OF THE PEOPLE THAT COME IN TO EMERGENCY. I UNDERSTAND THAT SOME PROBLEMS ARE NOT EMERGENCY ISSUES BUT ANY TYPE OF PAIN OR SOMEONE BLEEDING SHOULD BE USHERED IN IMMEDAITELY. I CALL FOR MORE NURSE AND DOCTORS IN EMERGENCY. I ALSO CALL FOR TRAINING IN COMPASSION. THIS IS NOT A CITY HOSPITAL...GRANDVIEW YOU KNOW BETTER.

---

---