|Category:||Urgent care center|
|Address:||124 Sleepy Hollow Dr, Middletown, DE 19709, USA|
|Working:||8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM|
What a great idea to pre-register for an appt. I was able to stay at work until my appt. Great idea in theory. I arrived 10 minutes prior to my appt and was taken back almost immediately. But waited for over an hour and still no doctor. After an hour and 15 min I came out of the exam room to inquire if I had been missed on the rotation and was told that I was next. But still waited about 0 minutes before the NP came in. The staff are friendly and the NP was very thorough. At the end of my appt, the nurse returned to complete exit ppwk and apologized for the wait stating they got busy and had to call another doctor in and unfortunately I was at the end. Nice place and a great idea to pre-register but you may want to re-evaluate the patient flow/wait time once they are seated in an exam room. The wait was exceptionally long and didnt seem to have any correlation to the pre-check in procedure.
When I first got to the clinic I told them why I was there, which was I burned my arm bad when my iron fell on it. So they were very nice and caring about it. There names were Tina and Aretha. I didnt make an appointment and my wait was just over five minutes. When the nurse Jeff brought me back to the room he was very nice, he was personable he laughed and joked with me in A very professional manner. He definitely eased my nerves before the doctor got there. Again, my wait wasnt long no more than five minutes. Then the doctor came in, Dr. Marco J Cerasoli( I hope I got that name right) he looked at the burn and said he would give me a topical antibiotic and it needed to be covered while I was at work, so he left the room and he gave me the cream there( no having to go to the pharmacy and paying extra) a bunch of dressings and wraps, no additional charge. As a whole it was a great experience.
I had the worst experience ever. The nurse practioner treated me for a bowel blockage she thought. She didnt have an xray done on me. She gave me something for constipation that was suppose to fix things. I wasnt have constitpation at the time of the visit. I had really bad stomache pains from gas I couldnt get rid of from the meds. My husband took me to the er Sunday. They said I should have never been on the meds and this was confirmed at my follow up visit with my family doctor. I called to make a formal complaint. They were going to review my file and get back to me in a day or two. This never happended. Because of the nurse practioner, I had a large er bill. I will never go there again.
Waiting two hours to see a doctor, waited in an exam room for one hour. Lady at the desk was super nice when I asked when I would be seen. She apologized and explained they are working with only one doctor. I Can hear the other workers in their break room heating up food and laughing. I was told an hour ago I was next in line, then hear another person come out of their room and ask when they would be seen. This place is obviously understaffed with the qualified help. Whoever is managing this office needs to look into the operation. There is no sense of urgency
I had a great experience start to finish. The wait time to see the doctor was a little bit longer then some would like but it was well worth it. The doctor took his time with me and asked a lot of questions and truly listened to my responses to make his diagnosis. I am so pleased that I went in as I could not get in to see my primary until next week and I needed to deal with the situation I was having in my inner ear. Thank you so much. I woke up this morning and can already tell the difference that the medicine is making.
Thanks for your help . exactly what I have come to expect from christiana care . pleasant , professional, competent staff. I had to go in by ambulance on 7/2/15 somewhere around 11pm I dont remember the doctors name but she was very thorough with testing to help with diagnosis and she was able to stabilize my condition so I could be transported to the main hospital for inpatient care. I am so happy christiana care is in middletown.
Check in was a breeze, thanks to Dan for walking me through the process, and once i was in a room i was taken care of promptly Tony great with getting my daughter ready, Dr. Warrington was amazing glad to have a place like this to go to when our doctors office is closed on the weekend. 5 star service thanks guys
The front desk, and nursing staff were fine, but I was treated horribly by Dr Warrington. I went in for back pain and he made me feel like I was just an addict looking for pills. he was cold and had no sympathy for me. I was in tears in pain, and he still treated me like crap. All in front of my 6yr old
Great prompt experience. All nurses and Doctor were extremely pleasant. I walked right in with my daughter and spent a short amount of time waiting before she was seen and diagnosed. Before I knew it she had her script and we were on our way to full recovery. Thanks Christiana care Middletown de
Visited the Medical Aid Unit Saturday morning with a very painful knee. The nurse was very helpful and sympathetic and a very personable Dr. Frazier fixed the problem quickly. I left the unit without pain. Ironically, this was a surprisingly pleasant way to start the weekend!
Excellent service!! Tony my medical assistant and Katy Anderson my nurse Practioner were very attentive and gave me excellent service! I was here also on 6/30/17 and saw Dr. Cerasoli and again A1 medical care. Thanks so much for everything!
I was given 2 separate diagnosis. 1 by the Physician Assistant and a 2nd by the Physician. The Physician Assistant seemed more concern with applying for a job with my current employer versus providing me with a high quality of care.
John L. Davis
I will never go to another walk-in medical place besides this one. The staff here were great. The doctor actually took her time to discuss my symptoms and care plan, rather than rushing out of the room. Dr Hooks was awesome. Thanks!
From check in to check out my experience was very pleasant. I didnt have to wait too long to be seen and the staff was very helpful and friendly. Special thanks to Tony and Dr. Yucis for helping make my experience so great!
I brought my daughter in as a new patient. We were in and out with in an hour on a Sunday. Staff was very helpful. Nurses and doctors had excellent bedside behavior. I will definitely use them again.
I was in and out in 34 minutes. Nurse Jeff and Dr. Amis were friendly and compassionate to my illness. It was easy and efficient. Highly recommend! Kudos gentleman!!
I wish I would have checked their Google review before I wasted my time going here. My experience laminates everything that was already said here with a poor review.