Columbus Metropolitan OB-Gyn

Reviews 3

AU

Aubree Valentine

This is the worst OBGYN office I have ever stepped foot in. I followed Michelle Birkenholtz from a Gahanna location. When it came time to pick an OBGYN, I picked her. She is a wonderful doctor. However, the office she is at now is nothing like her. The staff is rude, the office manager is extremely rude, and they have no sense of urgency whatsoever. I have to get my birth control shot every 10 weeks instead of 12. I have been on it since I was 15, when I developed dangerous cysts. Doctors recommended I start BC to control ovulation and prevent cysts from growing. I am very precise with my shot, I make sure I get it every 10 weeks on the dot. I called Birkenholtz assistant Lizzy or Lizzie (not sure of spelling) 2 weeks in advance this time because I was going on a last minute vacation and needed it as soon as I got back. (I was due wednesday for it) she assured me she would have a spot open for me Monday morning. I also work full time and Im a college student so I have a tight window. Especially when this office is only open 9 am to 4pm and they like to take extra long lunch hours. So now, its Monday morning. Today. Ive had to call them 3 times, my mom called 2. According to the office manager, Lizzie is busy with other patients & training. Too busy to call in my prescription, or answer her phone, or call me back. The office manager was rude and not concerned after I explained the severity of the situation, three times. She just didnt want to deal with me. But oh thank god she awoke when she saw I had a balance I needed to pay! Lol. $200+ in testing and everyone wonders why everyone is sick and diseased ridden. Its because of doctors like these, that are money hungry. Who dont really care about you. So back to todays experience. She basically told me to piss off and that they require 24 hours notice for refills. I calmly explained to her that when I called almost 2 weeks ago and was making sure I was good to come in and my prescription, that "my prescription was expired" never came up until 9 am this morning. Again, lack of attention on Lizzies part. At 10:45, 5 calls later the office manager finally told me Lizzie would call it in as soon as she could. I said "well isnt that fantastic! Now that I work in 25 minutes and no longer can get it today or most likely even this week. Because I work." To which the manager replied "Im sorry theres nothing I can really do." Finally I told her that I am a patient too, I have spent hundreds of dollars in their office, and I am just as important as anyone else. This situation is an emergency too, without BC I develop cysts and it causes my hormones to be all out of wack. BC also helps with my acne. To say the least I am appalled. The people in this office are never nice or welcoming, they all look like they are so unhappy to be there and when you approach them, they are cold and rude. The office manager needs a lesson in human decency, because she was just rude and condescending and did not want to be helpful. While I love Michelle Birkenholtz, I will not be coming back. I dont see her enough to want to stay. This office is a joke. Save your money, and find a different place to go. This was the worst experience of my entire life, while its not the first issue Ive ever had in my two years here, it certainly takes the cake.

KE

Kelsey Willford

Okay, I was a first time mom who went here because it was the closest to my house. There was nothing specifically that brought me to this provider. I am usually very trusting with doctors and am willing to do whatever needs to be done. I appreciated the fact that they were very concerned with the health of my baby during all of my prenatal visits and even decided to have more ultrasounds than usual just to make sure everything was okay. The ultrasound technician (I dont remember her name) was amazing and remembered me each time I came back. The office itself was nice and I had no complaints. My doctor was Dr. Bokor, and I was fine with him all the way up until the date of my scheduled inducement. I didnt see him all day, and when I did see him, I felt he was very insensitive. During the whole process, they tried to induce me with a Foley Bulb. Pretty much, trying to force my cervix open. They had tried that 3 times, back to back. So you could say that I was in quite a bit of pain. I had seen Dr. Bokor for the first time right after that, and he wanted to do an exam. I explained to him that I was very sore and dont know if I could handle it. One of the interns that was there even backed me up on the level of pain I was experiencing. He performed the exam anyways, and I was crying and telling him I cant do it when he quickly threw off his gloves, then threw them away and told me, "You know a baby is going to have to come out of there right?!" Not only were my feelings hurt, but I had communicated to him how I was feeling and just wanted to take a break. He then asked me, "Are you ready to try this again?" and pretty much I had to suck it up and cry in agonizing pain (this was BTW the most painful part of my whole delivery due to the fact that I had no pain killers in my system) as he did the exam. Not only did I feel hurt, but my mother and my boyfriend were both in the room. They were outraged by the way I was being treated by him. He pretty much threw a tantrum. I hadnt seen him very much after that and he ended up not even delivering my baby. The doctor who delivered my baby was from this practice and his name was Dr. Marger. He was AMAZING. Not only was he so supportive and understanding, but he could tell I was scared and treated me with compassion. I would have all of my children delivered by Dr. Marger! He made me feel like he cared and many times would come and check up on me after I had the baby. If anyone is looking for an amazing doctor, please go to him. I had my son about 8 months ago, so you can imagine how long Ive had to get over the situation. I still feel extremely hurt and saddened that when I have to think of my delivery, I was happier with a doctor who wasnt supposed to deliver my son, versus my actual doctor. Please do your research on not only the practice, BUT YOUR DOCTORS. ***Also I left out a lot of details regarding the entire experience with my doctor, so there were many deciding factors that lead me to writing such a review***

GI

Ginger Zeez

I think I did wait too long to write this review just because I am not a fan of writing reviews. My deciding factor this time was because I saw the practice was given a 2/5 , due to the services rendered by one of the doctors in this practice. I became known to Columbus metropolitan obgyn in 2012. Was a patient of Dr Abramovitz who later left the practice and providence led me to choose Dr Marger out of the of the remaining doctors. To cut long story short, he made the rest of my infertility journey not only easy, but also with positive results. He respected the fact that I was in healthcare and encouraged to seek knowledge in any care that he was giving me. He would give me various options to explore and we both made the decisions. Fast forward to delivery date in 2016, I saw blood two weeks before my delivery date and went to the hospital, he came right away and assessed me and because I wasnt dilated at all, he told me I was going be kept on observation and he will see me the next day. I got induced that night and baby decided to make an appearance that night, he was called from his house and he was there in less than 30 mins, delivered my baby in less than a minute. Post natal care was superb as well. If am destined to have 10 babies , its going to be Dr Marger all the way!