I.Dentical - All About Your Smile

Reviews 6

NI

Nick Hand

Im unashamedly plagiarizing the review I just posted on another site (that rhymes with help) - Im a real person (a real, normally-terrified-of-dentists person) though. Other than being a patient of Dr Yanez, Im not associated with the practice in any way, and I havent been offered any incentive to write a review. I dont normally go the trouble of reviewing anything, even though I obsessively read reviews. Im making an exception in this case, because my experience at this dental practice has been truly transformational - I was terrified, really, really, terrified of going to the dentist up until my first visit with Dr Yanez. Today, I heard myself say (in response to a good luck) "its just a cleaning, no biggie". I would never have thought that possible! I hope that I some other terrified person will read this, take the leap of faith, and find the same peace! The irony of me being terrified of going for dental care, is that my oldest friend is a dentist. Heres how pathetically phobic I am (or rather was) about dental visits: after 7 years of avoiding any trips to the dentist I broke a tooth, and was finally forced to confront my fears. Despite the inevitability of actually going to see a dentist: with half of a molar missing, I wasnt getting out of it - it still took me five sweaty-palmed attempts over the course of a half hour to complete the phone call for my first (emergency) appointment because I kept hanging up as soon as it would start to dial. From that first phone call on, the experience of dealing with everybody has been 100% positive. The receptionist/manager, Leslie, listened patiently as I babbled on the phone about being extremely nervous, and assured me that we would start to build good memories to replace the bad ones. At the time I didnt remotely believe that that was possible.... but Im getting there. The office is really nice - open, airy, super clean, very high tech. The staff, as I mentioned are extremely nice. Everybody was patient and reassuring, in a warm, genuine, and natural way which didnt make me feel patronized. The dental assistant who took the X-rays, after showing me the broken one on the screen took a second to say dont worry - itll be super-easy!... and it was. And that little comment made a huge difference (thanks!). Dr Yanez is gentle, efficient, and very knowledgeable. He is focused and unhurried, in the best possible way. He managed to make me feel both informed, and empowered throughout, neither of which are words I associate with any of my prior dental experiences. That comment applies not only to the emergency visit, when I was extremely stressed out, but also to the routine follow-up visits. Over the course of three visits, Ive had the broken tooth crowned, two cleanings, and two cavities/filling replacements (the penalty for my 7 year hiatus)... and no pain. At all. Ever. They did such a great job of calming me down on the first visit, that I didnt end up asking about sedation, so I dont know whether or not its offered. Either way - you wont need it! They take my dental insurance - yay! (Aetna DMO... I couldnt believe my luck finding such a nice practice, in an emergency, as a new patient). Leslie is a wiz at navigating the benefits end of things. TL:DR version - if youre nervous about dentists... this is the place for you. This is also the place for you if you just need a new dentist.

---

PR

Próspero García

Amazing experience! I never write reviews online, but this place deserves to be known. I had my first visit today and I can only say that everyone at I.dentical is beyond professional and super friendly. Dr. Yañez and his incredible multilingual team make you feel welcome from the moment that you step in the office to the moment you leave. I was amazed at how clean everything was and how well organized everything appeared to be (not your typical Philly dental office!!). Making an appointment was extremely easy and I was able to schedule it at my earliest convenient time. Even though I had to wait a little bit at the office, my cleaning and revision were well worth the wait. Dr. Yañez was friendly and knowledgeable and explained everything in terms that I could easily understand. I also cannot emphasize enough how satisfied I was with my cleaning. After a couple of horrible experiences, it was amazing to meet a dental hygienist that could be as thorough and gentle as the one at I.Dentical. Superb cleaning with no pain whatsoever! Overall, I was extremely happy with my visit, have already scheduled my next visit and will come back for any dental needs. A+++ experience!

---

KA

Katherine

This dental office is a MUST go to!! If you care about your teeth you have to go here...the front desk are so accommodating and they make you feel welcomed .... I love how cleannnnnnn everything is along with how modern and up to date they are with technology! I walked in and was immediately greeted like I was family.... I love this because it is so hard to find anymore going to doctors appointments! From making my appointments to my insurance being accepted to making my payments...everything was very smooth and headache free!!! The doctor was very knowledgeable and took his time and cared about my teeth! He took care of all my dental needs and I am set...one stop dental office you wont have to go anywhere else in addition to this office which is also awesome!! Thank you to this office theres not many guys like you out there!! :)

---

JO

Joshua Galiotto

Ive been going to Dr. Yanez for years now. In that time, in addition to all of my routine cleanings and checkups, Ive had crowns, fillings, root canals, an implant put in with him. I can confidently say that Dr. Yanez and his staff have consistently shown me the highest standards of care. All of the procedures Ive had done have evinced excellent dentistry, and Ive never had any problems with dental work after the fact. Moreover, as someone who has disliked going to the dentist since he was a kid, I find that Yanezs procedures are comfortable and painless in comparison to any other dentist Ive ever gone to. His staff is professional and courteous, and his office is clean and modern. I cant recommend him enough, if youre looking for a outstanding dentist.

---

SH

Sharon Mizrahi

Great dentist, great office and great staff! Since the moment you walk in you feel relaxed and forget youre at the dentist. Everybody is very friendly and attentive. Doctor Yanez is very professional, proficient, fast and very gentle. He is fluent in English and Spanish. You can make an appointment on Saturdays or late in the evening on weekdays, which is very useful if you work normal hours and cant take a day off of work only for a cleaning. He also does the patients cleaning himself, something that you cant find anywhere these days. Neat office, state of the art equipment. Great experience overall, I would recommend it to everybody!

---

KE

Kevin Meehan

This is the best experience Ive ever had in a dental office. The staff is super warm and friendly, as well as extremely knowledgeable and efficient. They were able to answer all the questions I had right on the spot and were extremely upfront about all details of procedures and cost. From the moment I walked in the door, they genuinely seemed happy to have me there! Since it was my first visit, I can only recommend Michelle, but Im sure everyone else there is totally on par with the quality of care she provided me with. If you choose I-Dentical as your dental care provider, you will not be disappointed.

---

---