Category: | Animal Hospital |
Address: | 351 PA-100, Allentown, PA 18106, USA |
Phone: | +1 610-530-0600 |
Site: | westvalleyanimalhospital.com |
Rating: | 5 |
Working: | 9AM–7PM 9AM–6PM 9AM–5PM 9AM–8PM 9AM–5PM 9AM–1PM Closed |
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Amy Febus
Very disappointed with this vet! I have been looking for a good vet for my pups and thought I found one, the 5 star reviews looked great , but apparently they are inaccurate! Took my 8 year old girl there to get spade, which is not cheap by any means, and they manage to overdose her on her pain meds because there is no communication there and the Dr and nurse both administered it to her. They tell me she has to get bloodwork to check her out and had to give her other med because of it, but they reassure me I wont be charged for the extra stuff they have to do for there error, how nice of them. So I pick her up and have her sent out not getting to speak to the Dr about the situation, they dont in any way make me feel any better about it or offer anything. Then after her two weeks I take her back for her stitches to get out and Im told on two different occasions that I will be in the room with the Dr, well that wasnt the case..they wish her back alone, so I ask the nurse and she once again assures me Ill be able to discuss anything with the Dr when I go BK. So she comes back out and tells me we are good to go the stitches are out without even seeing the Dr! Then topping it off only half the stitches were removed! So she has to take her back AGAIN to actually remove them all! There seems to be no communication between them in there and I will not be going back! My dog also has a big lump on her back from what they say was her rabies shot, but that has never happened before! Very disappointed and saddned that this is the care that qualifies as 5 stars! It is very hard to find a good vet.
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Gin Heath Moyer
Absolutely the best. Dr. Hatchett and the entire staff is caring, friendly, understanding and concerned with your situation and your pets health, comfort and happiness. We couldnt ask for more. Weve been with them for many years through many furry family members. Together we have enjoyed the journey from babies to adults - yearly exams, operations and sadly, gently helped them go when needed. I cant say enough good about Dr. Hatchett. She obviously sets the standard for the office and she sets it well. They are all outstanding.
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Robert Ronis
Dr. Hatchett is very knowledgeable and caring to our pets. The team as a whole is fantastic. Very caring and friendly.
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Tracey Oswald
They have good Drs working at West Valley animal Hospital.
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puck30
Great place! We take our Guinea Pigs there.
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aidan corkery
Nice staff and customer service.