Windcrest Animal Hospital

Reviews 3

BR

Bruce McKinney

In writing a review I did not want to boast on my personal experiences because there is almost always an emotional attachment to your words. I would rather give a personal observation. To many of us animals become part of the nuclear family and there is nothing we would not do for our family members. Sometimes emotions become entangled in purse strings and resentments are formed and in our minds comparisons are set to human cost. I wanted to look at the reviews as a complete picture to what was being written by others. Sometimes the wisest words come from the minds of the least expected. I have a quote that covers the experience you will receive at Windcrest Animal Hospital. "“You can judge a mans true character by the way he treats his fellow animals.” a quote by Paul McCartney. This is the big picture neither the price nor any plan to lure you in...... there is a compassion that people miss when choosing a veterinarian. This compassion goes beyond anything that is imaginable because the people that become DVMs or Techs have a deep love for animals. Furthermore animal medicine is a bit more complicated because the patient cannot speak. Someone must speak for them. This is what I searched for from almost a two hour drive stretching into Maryland and through Delaware. I found very capable Vets for dogs, cats and cattle but none for exotics. Windcrest Animal Hospital is a compassionate well staffed establishment for the service of veterinarian medicines. Compassion goes hand and hand with empathy and the doctors and staff share your loves and loss in the lives of your pets. Windcrest Animal Hospital was the answer the only place that could take care of my pets. I had been to seven different vets none had the compassion for (particularly in general) my breed of animal. As for office visits the prices are the same in comparison and lower than most. If you have issues with prices I can suggest that you indulge your pet in health insurance through one of the many underwriters available. I did because compassion for my pets is greater than the cost to make them healthy. The staff is a delight as they make you welcome and the waiting time is very short, by the way coffee and tea is available to you as you wait. Anytime you call your calls are returned within a reasonable length of time, with an answer to your concern. I can call today and have an appointment in the AM no problem. I would further recommend and suggest you take your special pet to Windcrest Animal Hospital all their needs including boarding. My own experiences have been bringing my boys to Dr. Anthony Dallatore who I trust whole heartedly and who has all the traits mentioned in this review. My boys are Rats …..literally real rats. “Such short little lives our pets have to spend with us, and they spend most of it waiting for us to come home each day. It is amazing how much love and laughter they bring into our lives and even how much closer we become with each other because of them.” John Grogan, Marley and Me: Life and Love With the Worlds Worst Dog

LA

Laura C

When the accident happened, I felt sure that my chinchilla was going to die. Being such a small, fragile little animal, it wouldnt take much to fatally hurt her. I was crying and screaming, and we were all in absolute uproar trying to figure out what to do. My mother looked up the nearest 24 hour vet, and Windcrest appeared. Truthfully, I was barely paying attention to where we were headed; I was the one in the backseat, frantically stroking my poor little girl so that she wouldnt fall asleep. She could barely move the right half of her body. When the accident happened, she had apparently hit her head. I didnt really see it, but I knew something was wrong immediately because she wasnt hopping away like usual, and she was letting me hold her. So we drove to Windcrest Animal Hospital, and we were there for about an hour. The doctor came in and explained that she had inflammation around her spinal cord, and that they wanted to keep her over night. When we went home, all I was thinking about was how she was most likely going to die. There really wasnt a dry eye in our house. I had to take Tylenol pm to finally get to sleep. The next day wasnt much better. My friend and I resorted to watching Maury Povitch, because it was the only thing that was outrageous and stupid enough to distract us for a few minutes. Still, every time I thought about her, my heart sank further. But then, the doctor called. She would need antibiotics for the next five days, no jumping, and everything had to be taken out her cage aside from her house, food, water, and wood chews, but she was going to be OK, and we could bring her home. It was the relief of my seventeen year old life. I am so grateful to the doctors at Windcrest, and I am so happy that we found them. I feel sure that she would have died without their care. Not only did I walk out that Monday with a healthy chinchilla, but I also walked out knowing I had found a suitable vet to go to when I move to Delaware. You see, I have a dog too, and they take care of both exotics AND regular animals. This type of vet is so hard to find. The care is great, their set up is really nice, and its just an overall great place to take your pets. I very much recommend it.

HE

Heather C

I give them 2 stars for successful surgery. My pit bull began vomiting one morning and continued throughout the day. I took him into Windcrest at the recommendation of the shelter I adopted him from. Windrest suggested X-rays ($400) and found he had a foreign object stuck in his stomach. They basically said I could wait for him to pass it, they recommended I leave him there overnight for "observation" at a cost of $1,600 to $2,300. Since I could not afford that, I took him home to observe him myself. He continued to throw up to try to remove the object and 12 hours later I brought him back to Windcrest not knowing what to do. There was little guidance from the vet. I arrived at midnight and explained I had been there 12 hours ago and I think he needed surgery. They said it would be $3,000 plus $900 per day for after care. And they gave me a credit application to apply for credit at 21% interest. I think this is unconscionalbe that they would charge this much money to people who are in need of urgent medical care for their pets. Had I known this place was a money mill I definitely would have taken him elsewhere. So while they fixed my dog, I actually had to request a credit limit increase and will be paying this off for YEARS. If other vets can provide this service at a reasonable cost, this place is basically taking advantage of people, and the people and their pets pay the price by either becoming buried in debt or worse, surrendering their pets? The people who own and run this place should be ashamed of themselves. They offer no payment plans and would not even admit my dog until I had paid. I warn you, do not take your pet here if you have an emergency unless you have a lot of money. Find another animal hospital with a conscience that cares about providing reasonable health care to pets.