Oakland Hills Dermatology

Reviews 8

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Alex Maki

I called Oakland Hills Dermatology seeking alternative options for wart removal (on my elbow) as my primary doctor was only using cryotherapy to no avail. I asked specifically if they burn warts off at their location and she said that they did, as well as other methods, I told her how cryotherapy wasnt working and would like to make an appointment for my wart to be burned off. During my appointment, after filling out my information ($80+ office visit fee will be charged, be prepared), I was sent to an exam room. Dr. Buatti and his assistant came in with a cryotherapy spray can, his assistant asked the doctor if she could do it, and sprayed my wart for 5 seconds or less (without any further consultation or treatment). And that was it, no burning. This costed me $100+, coming to a total of $180+. I asked the receptionist afterwards how much this appointment would cost me approximately and she could not give me an estimate and Id find out in a month after my insurance was billed. They then asked for me to come back in two weeks...which wouldve ended up costing me double before finding out how much they charge. I declined making a second appointment until I got my bill, thankfully. Dont get me wrong, the entire staff was VERY nice (including Dr. Buatti) but I couldve gotten the very same treatment from my primary doctor for more than seven times less the cost. I feel that I was lied to just to get another person in the door to charge these outrageous fees. Just feels like nice people in a slimy operation. Just very disappointing.

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R C

I scheduled an appointment for my boyfriend, and the receptionist on the phone was polite and helpful. She even directed me to the website to pre-fill out the history form. When my boyfriend showed up for his 8am appointment with pre-filled out paperwork in hand, however, he sat in the waiting room until 8:41 with no mention of seeing the doctor anytime soon. He finally inquired about the doctors schedule and him running late, mentioning that he had an 8am appointment and that the doctor should respect his patients appointment times and schedules rather than drink coffee and gossip with staff. A woman in the waiting room overheard his complaints and said, "Its always like this." The receptionist asked my boyfriend to wait a moment while she grabbed the doctor. The doctor came out and mentioned that he could see my boyfriend for his appointment right away. My boyfriend declined the offer and walked out of the office without rescheduling and without being seen. Bottom line- the doc is young, not punctual and you better pack a lunch if you plan on seeing him. Youll be waiting far past your scheduled appointment time.

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Cyndie Bloor

I want so much to give them more stars. They are so friendly until you ask if you can return some of the skin products they sold you. I tried the very expensive products once and saw immediately how it was too many products for a quick routine. I was hoping to meet them half way and just return a few. I was upfront with them explaining the situation and taking my responsibility as to having made a mistake in purchasing all of the product they laid out on the counter and said I would need. The dermatologist got very defensive as did the office manager. The dermotologist actually said it would be a shame if the practice had to loose money on returning product, said next time I shouldnt buy something I didnt want and claimed they never suggested that I buy the whole line. They could have met me half way or if refusing to bend they could have at least done it with respect to the paying customer. Im not sure they realize it is the customer who makes them all of that money. Girls at front desk were helpful.

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Rana Shaia

I finally found a doctor who truly cares about his patients! For starters, the staff was kind, attentive, and fast. They worked around my schedule to get me in for an appointment. I was then placed in the room to see Dr. Buatti- where he introduced himself to me and then allowed me to patiently explain why I came in. What I appreciate most is Dr. Buatti took his time. I didnt feel rushed as I normally do when I go see a physician. I wish all doctors took their time with me the way he did. I have been seeing this Doctor for over a year now and my acne has cleared significantly. This doctor is very knowledgeable about his field, takes pride in his work, and cares passionately about his patients. He comes highly recommended and his environment is very welcoming and helpful. All around A+.

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Jeannie Alliston

I have been dealing with a contact dermatitis on the palm of my hands for the last 35 years or so. It has been an ongoing painful battle and I have seen a multitude of dermatologists over the years. I have been put on every topical steroid known to man to no avail. I have recently moved to MI and thought I would try one more doctor and found Dr Buatti through my BCBS insurance network. As I type this my hands are clear and have been for the last couple months. I am on a daily medication, a topical steroid and hand creme and will start light therapy next week as a precaution. The doctor and his staff are wonderful, caring people and make you feel that you are their only patient and it has been very easy setting appointments. The office is welcoming and you are instantly put at ease.

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Nicole Sadeghi

The staff is professional and friendly. I have been seeing Dr.Buatti for years. His front office always tries to get me in and accommodate my busy schedule. He has resolved my sons eczema problems, my daughter had a gash on her chin which we thought would need stitches, I called right away and they got me in. He glued it and promised it would heal with minimal scarring! He was right, and I am so glad we did not get stitches! The PA Jessica is great at recommending a skin care regimen! My skin has never looked better! She also did not try to up sell me and made recommendations for another cream that was less expensive but just as effective! If you are looking for people who truly care and are passionate about what they do, then you have found the right office!

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Diane LaForge

Jessica PA and Michelle Aesthetician are the best! They are professional and truly love what they do. You feel very special under their care. I have received treatment for skin conditions, including eczema, extractions and BBL. Genuinely caring,compassionate and excited to work with you to achieve awesome results. The office has state of the art equipment. To provide the best service they research products thoroughly and continue their education. After the first BBL treatment I look 10 years younger! I love the Skin Better line of product. You get actual visible results thats uncomplicated at a reasonable price point. Im so happy I found them! I feel more beautiful and confident.

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Carrie Ann

I was nervous about seeing a dermatologist for the first time, but felt welcomed and at ease as soon as I walked through the door. The dermatologist, PA, and entire staff were extremely professional, friendly and knowledgeable. I came in for a mole check, but also learned that they offer an array of other cosmetic procedures and products to help with other issues that I was also concerned with. I felt that they spent a lot of time with me and showed me that they genuinely cared about my concerns. I am so excited to try the amazing products and plan on referring my friends and family to this wonderful practice.

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