Category: | Animal Hospital |
Address: | 2814 E High St, Sanatoga, PA 19464, USA |
Phone: | +1 610-326-6346 |
Site: | sanatogavet.com |
Rating: | 4.2 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8:30AM–4:30PM Closed |
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Ashley Laub
I came with my dog Luna, she had an appointment to get a wellness check & get her back leg checked, nails clipped and rabies shot. She hurt her leg falling off the couch a few days earlier. Wasnt anything serious though so i waiting for this appointment. A Vet other than dr. sharma was there to fill in for him,because he had be out for 2 weeks ( would have been nice if they would have told me over the phone it would not be the regular vet because i definitely wouldve WAITED until he was back. I feel that would be the appropriate thing to do is tell you your regular doctor isnt in) This women(the fill in vet) handled my dog terribly. Told me to "hurry up she didnt have all day" when trying to get my dog on the table. She never even greeted or touched my dog when she entered the room-which i thought was odd. She Just sort of grabbed stuff i had to ask , what are we doing first ? Who are you ? Introduce myself ... she tried insisting we didnt need an extra hand in there to hold my 40 lb english bulldog on the table who kept trying to jump off while getting her nails cut. i had to demand her to get someone now- other wise my dog wouldve be way worse when we left if she wouldve jumped or fell seeing has her leg was already hurt. And at all my visits with Luna with my old vet prior to here they ALWAYS HAD ANOTHER PERSON THAT HELPED KEEP HER SAFE ON THE TABLE, and i was never forced to be the one to hold my dog down as she stuggled getting her nails cut. It was always my option if i wanted to help hold, and usualy i would just stand in front of her and pet her to keep her calm. They would have 2 other assisants hold her while her nails were cut, because that is very upsetting to have to restrain your own dog when shes scared .THAT OS WHY I DIDNT LIKE DOING IT AT HOME. i assumed a professional would be PROFESSIONAL . The way she handled my dog while cutting her nails was so unprofessional. Never has my dog acted the way she did . She was so stressed and scared . I had to put a stop to it because what she was doing was just putting her in pain. Dr. Sharma was always fine cutting her nails. She never moved a muscle. She then bent my dogs leg in all crazy ways that she left there limping. I have NEVER IN MY LIFE SEEN A VET BEND AND PULL AN INJURED LEG IN THAT MANOR. She left more injured then she was when she arrived. The overall visit was awful. She rushed me out of there. Never showed any compassion for my dog. Nothing ,she backed away from her the second she walked in the door like she didnt want my dog to touch her. She was so unprofessional and inexperienced i will never step foot in there again unfortunately. I dont get a good vibe walking in there, its always a very negative energy. And they arent very helpful with your pet when you walk in. If youre struggling by yourself to get your wallet ect. To pay and sign paperwork they will just watch you struggle. I wouldnt recommend this place, i have never felt that type of negative energy at a vet in all my life of owning my pets. I liked Dr. Sharma and the way he handled my dog but i did usually feel like he would rush most of the time. And the women was unexceptable and left such a bad taste with me that i will not go back, i wish the front desk informed me that he was not in. And i feel they should be more aware of who they let fill in at there hospital. If you go here BE CAUTIOUS AND TRUST YOUR GUT IF YOU HAVE SOMEONE DIFFERENT. You know your animal and you know whats right for it and what is safe. Demand what you want for your pet. Or else they could leave SERIOUSLY INJURED. My girl left more hurt than she was when she came that is definite and its all because an inexperienced vet .
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Caryn Tobin
This place deserves ZERO stars. My cat had an emergency, his ear was extremely swollen, and he was lathargic. I scooped him up, without calling to make an appointment for (they just chastised me on facebook saying an appt would have been "appreciated". When I arrived, there were 3 cars in the parking lot, three people behind the front desk, and 1 doctor. I explained the situation, as I was freaked out and having basically a panic attack. They never once looked at my cat to see what was going on. She just said she would check with the doctor., and I was informed no, that they were double booked. As only 3 cars in the parking lot, 4 employees...I highly doubt this was the case. I called my boyfriend in tears to tell him what was going on, and headed to my next vet, over 10 minutes away (i live 2 minutes down the street). They happily took me right away (Must have felt it was an emergency to them!), and my cat is healing now. When i reviewed this company on facebook, I was sent back a form message saying that they reviewed this situation. I highly doubt that. Theyre just trying to save face. So as they said, In a true medical emergency, DO NOT TAKE YOUR PETS HERE, because they wont see you without a damn appt.
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Bonnie Paladino
I have been taking my pets to Dr. Sharma for the 19 years that he has been practicing at the Sanatoga Animal Hospital. He is an excellent doctor not only in his expertise in the health and welfare of our pets but also in his warm and compassionate manner that he demonstrates each time he enters the examining room. Recently my dog tested positive for heartworm. I was very upset to hear this news and had many concerns and questions about this condition. The wonderful ladies at the front desk arranged for my husband and me to see Dr. Sharma after office hours. Dr. Sharma sat with us for 30 minutes expressing his concern as well, and explaining and answering all of our questions about the treatment and care that would be necessary for her recovery. We left the office feeling confident that our dog was in good hands and satisfied that she would get the best care possible. And she did! After 3 months of treatment she is healthy and doing just fine. Thanks to Dr. Sharma and his excellent team of caring and friendly staff!
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A Private User
My family has been taking our pets to Dr. Sharma for 15 years and he has been phenomenal! He has taken excellent care of both our dogs and our cats. They have all been sick at one point in their lives but Dr. Sharma is excellent in diagnosing and treating and has saved their lives on more than one occasion! His pricing is very fair and there are NO hidden fees! I would recommend this facility and Dr. Sharma to everyone. Its clean, the staff are very friendly, and your pets are guaranteed superb care. I will forever be a client at Sanatoga Animal Hospital!
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Claudia Tulanowski
I found a 3 weeks old kitten off a road with eye and upper respiratory infections. It has one swollen sealed shut eye. Took it to Dr. Sharma and based on his treatment, we were able to save the kitten but the trouble eye had the 3rd eyelid sealed shut. Once the kitten got older, Dr. Sharma spayed her and at the same time tried to improve the sight of the other eye. I think the kitten can see through it better now than before. Thank you, Dr. Sharma!