|Address:||1211 N Range Ave D, Denham Springs, LA 70726, USA|
I absolutely love Dr. Brian. He answers all of my questions, hes never not once made me feel stupid, or like Im over reacting when I tend to freak out when my children are ill. He calls me back when I call the after hours number. Hes a straight forward Doctor in my opinion which I love because Im a straight forward person. Dont beat around the bush just tell me how is, what I need to know, and what to expect. He satisfies my needs when it comes to the needs of my babies. As far as the office goes, the new one does have a small kids play area but who cares? Its a doctors office I mean really? 90% of the time your there with your sick child who doesnt need to be playing anyways and the other 10% your there for a wellness check up. However, I will agree with the woman who spoke about the staff. The staff needs better social and communication skills. I work at a dentist office and we do not speak to patients the way they tend too. Will I stop bringing my children to Dr. Brian because his staff isnt all that pleasant? Absolutely not. We arent there to see them. I will say the past few times Ive been there, there has been a new medical assistant who brings the kids back and she is a lot more friendlier than the front desk or any other assistant. I like her! Also, the NP is good but I prefer to see Dr. Brian. Hopes this helps everyone!
This is a pediatric office. They did not have a childrens area for play, or a separate area for sick and well children. I showed up 20 minutes early to my apt with my ill, uncomfortable child. We were not put into a room until 70 minutes after the apt time. Which also did not have any kind of entertainment for a child. Just an empty room with a couple of chairs to wait. The doctor did not come in for another 30 minutes. She quickly looked over my daughter. She spent no more than 5 minutes with us. She wrote up a prescription and we left. Weeks later we received a bill for $230 after our already $50 co-pay. Even though after our insurance discount. I was asked to pay $155, which would of been happily taken care of. How ever, when I called to pay my bill. I was placed on hold three separate times with a young lady who was obviously untrained. My quick call to pay my bill turned into a 15 minute hold. When the young lady finally had her information together I told her I was ready to make my payment. She then informed me that I could not pay online or over the phone. I would have to drive to make the payment since I only have a health savings debit card. Unfortunately, I am a 30 minute drive. I will NOT be going to that place again. It was such an awful experience to begin with. I would not recommend this office to anyone.
My child has been goin here since he was born he is 3 1/2 now. When we 1st started goin the service was good we always got in same day the nurse Mrs Kelly is awesome she always made sure we were taken care of . About about a month ago I called early am to make my child an appt bc he was running fever around the clock and he began developing this rash all over his body and was coughing uncontrollably. Ok after calling numerous times bc they kept hanging up after putting me on hold one nurse told me she couldnt see me child this day at all and it was a FRIDAY, bc they had already too many patients and 900am. And for me to send a pic of my childs rash to them so I did. And the diagnosis I got was he had SCABIES without asking further questions or showing concern they told me all they could do was prescribe him ointment.. the next am we ended up in the ER w full blown flu
Hayley Suzanne Pugh
We moved to the area and blindly chose a pediatrician for our 4-month-old baby. Weve been several times for immunizations and the like, and every single time the nurses and Dr. Zganjar are amazing. There are a lot of reviews about the front-desk staff being untrained or unhelpful. Truthfully, I can neither confirm nor deny this; weve never really had any issues (but weve also not had any special needs like sick visits). The doctor and his nurse caught an early diagnosis for our daughters vision-- one that could have resulted in problems later on were it not addressed early. I really appreciate the attentiveness and thoroughness of the medical staff. My review is based solely on them; theyre phenomenal.
Dr. Zganjar is a VERY good doctor. I just wish his employees were not so rude. The service terrible. They will have no problem making sure you feel stupid. They refuse service to walk ins even if their site reads they will have same day sick appts. They do NOT work with you on anything. Customer service is non existent. Expect to wait at least 40 minutes after you arrive for your apt on time. Biggest compliant is staff. They lie to your face about many things because they are lazy. No one knows what they are doing. I will never recommend this place ever due to having to deal with the staff. Dreadful place!!!
W. Patrick LeBlanc
Love how the staff goes above and beyond for their patients!! Dr. Zganjar spends alot of time talking with parents and has an excellent bed side manner, attention to detail and it is clear that he loves what he does !! We LOVE this office!!
I love this Drs office and staff I have not had any complaints about them. They are very friendly and they dont treat my kids like a chart.
i have been seeing dr. brian for years and will continue to do so .. i am not happy at all with the front staff .. they are horrible ..
I never new my kids where missing out at their last doctors till we came here always great and my 3 kids love them
5 stars for all the staff never unfriendly professional great location
Jimmy Pickle Jr
Been a part of the zganjar team for awhile great doctor and staff