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Attendant Care Companies

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51145 Nicolette Dr, Chesterfield, MI 48047, USA


Category: Home Health Care Service
Address: 51145 Nicolette Dr, Chesterfield, MI 48047, USA
Phone: +1 586-228-9991
Site: accofmi.com
Rating: 3
Working: 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location




Photos 4

Reviews 4

CH

Chelsea Monforte

I worked with Attendant care for around 2-3 years. I got a call often in the middle of the night or on my day off almost 3 times a week. No one ever showed up to work. The punishment for staff call ins were to cut everyones hours (EVEN THE PEOPLE THAT NEVER CALLED OFF!)The call ins were out of control. The management was composed of two unlicensed, young women who were not RNs or even CNAs. The company always hired incompetent staff, who often couldnt even count pills during narcotic count. (Im not exaggerating.) They often left staff only half-way trained before throwing them on the floor often causing medication errors. (Speaking of which, they passed medication out of TOTE BAGS WITHOUT THEIR MARS PRESENT, and UNAWARE of the medication they were giving.) They were giving insulin injections the wrong way, and also giving blood-thinning injections improperly. When management was informed that the newly trained staff was not ready to work alone, management always ignored it and put them on the floor regardless. The staff would leave the residents room a mess and often left patients in clothes for more than one day. They missed medication frequently, left medication in patients rooms, and were even given other patients medication! Residents were often scolded for pushing their emergency buttons, and even would leave them waiting because they were "just playing games." They were caught regularly sleeping on shift and spent the majority of the time fighting with each other instead of working together as a team. The pay is very low, and they have no benefits.The assistant manager tried to address these issues, but the main person in management ignored all of the issues and didnt take any warning. This company does not comply with state regulations, and will be kicked out of the facility (windemere park) that they are currently working in as of November 2013. DO NOT LET THEM IN YOUR HOMES. YOU NEVER KNOW WHO THEY WILL BE SENDING. THESE PEOPLE ARE OFTEN NOT CERTIFIED. THEY ARE PEOPLE OFF OF THE STREET WITH NO EXPERIENCE! None of this is being said to be spiteful, its to prevent anyone from having to deal with the mistreatment that I put up with for so long! There are a small handful of aides who have great hearts and try to make up for the lack of organization and mismanagement of this company... but unfortunately I wouldnt recommend them to my worst enemy because the good doesnt out weigh the bad.


MI

Minimally Sondey

I also worked there for almost 3 years. The management in the office was horrific! There policies at the facility I was placed at was to never leave less that 2 staff at a time on the floor for liability and safety reasons. Well guess what no one showed up on my shift and I had to run the entire facility by myself. When I tried to call the oncall person to inform them that I was alone her exact response was "what do you want me to do about it" so I ended up working the entire shift by myself. I was upset so I wrote a formal complaint and guess what happen next..I was fired. And ironically the woman who fired me was the daughter of the oncall lady that night. There not right in the office. They overwork staff. Hire incompetent people who are never trained properly and dont show up for their shifts and they are quick to throw anyone under the bus who doesnt fit in the click. Do not work here!!!!!!


GA

Gabrielle Rocca

I have worked for attendant care companies and progressions for almost 4 years now and I could not be happier with my job. I have witnessed outstanding team work with staff and the office is always friendly and eager to help with any issue you may have. As a worker, I can truly say I care for any patient I come across to the best of my ability to make sure they are acquiring the best possible quality of life, I will go above and beyond for my patients to insure their happiness and do anything for them to be comfortable in what ever situation they are dealing with. Truly is a wonderful company with a staff full of big hearts.


JO

John Pagano

My grandfather was discharged from Evangelical Home and the social worker there recommended we use Attendant Care Companies. I am so happy I took their advice, my grandfather can be difficult to say the least and attendant care was able to get him back on his feet. Highly recommended!



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