Villa at Silverbell Estates

Reviews 3

ST

Steven La Joie

I was admitted as a short term patient for the rehab of my foot after surgery. I was admitted on December 31, 2015 not too happy about being sent to a rehab center. That was until I met the people who make up the heart of this facility. I was treated with respect from the aides who made sure my stay was pleasant at all times. What was most important too me was that they took the time to stop and chat, share a laugh, or whatever was needed to make me feel like a person and not just some number. Diane would always be smiling. She would stop by when she had a free minute. It was great to talk with her because she liked to laugh and was top notch as an aide, Then there is Tina who came in every morning, woke me up, and got my day started. It was great to see her smile and hear her laugh. She always left my room by saying if you need help just let me know. It was great to know that she was there. The kitchen staff was fantastic as well. The food I received was well cooked and served hot. The menu each day provided me with ample choices and the staff took the time to get to know my likes and dislikes. Mable is one of the cooks at the Villas who told me she liked to put a little extra love in the food she prepares...and you know what, she does!! The nurses are top notch. Kerri, Pat, Lynn, Sharron, Barb and others provided me with tremendous care on the medical side. They kept me abreast of my blood sugar readings, insulin doses, and daily medication. Once again that was just them doing their job. Where they excelled was in how they provided more than just the medical side of my stay. They provided a true sense that I was important, which to me helps one to heal. Medicine can cure illness, help to control medical conditions such as high blood pressure or diabetes, or relieve pain. The nurses dispense the medicine, but what is most important is that they show compassion and a willingness to listen and more. One night I was talking with Barb about my love for coney island hot dogs. The next day she arrived with two coneys, fries, and iced tea. She did not have to do that but she did. She went above and beyond to make me feel at home just like all of the nurses I have met and who have cared for me. Finally, I get to mention the REHAB team. Doing exercises, stretching rubber straps, playing catch, squeezing balls, using weights, and more does not make for an enjoyable morning or afternoon. That is until I met Ruth, Jeff, Sheetal, Dennis, Tammy, Kim, Donna and the others who make up the rehabilitation staff. Their personalities are individually unique, yet their dedication to help the residents and patients is undeniable. I rolled into the therapy room soon after my arrival to the facility and witnessed different levels of care that was being given to each and every person. When I saw the therapists working with the patients in that atmosphere it made me want to get started right away. These therapists not only provide occupational and physical therapy that help their patients regain some functions that may have been lost due to a stroke or other medical procedures. The staff also provides an atmosphere that takes the boring and mundane routines of exercise and make it fun and productive. There is a lot of laughing going on, sharing stories, telling jokes, playing games, music plays, and in the midst of all this activity the patients are doing what has been asked of them and in turn are becoming stronger and regaining the motor skills needed to be productive once again. Because of their work with me and encouragement they provided I feel safe and understand what to do to live safe in my own home. That is what these people did for me and for that I will be forever grateful......I LOVE REHAB!!!!! Thank you is way to simple of a phrase to use for what has been given to me during my stay at the Villa. Unfortunately it is all I have but it is heartfelt and sincere. THANK YOU ALL for being here when I needed you most.

JU

Justin Sadler

I have heard reports from visitors and a patient that some of the employees are stealing money and other items including a phone charger. An employee had twisted the injured leg of someone i know for some sort of sadistic pleasure. i hope i dont walk in and see these things occurring men and women should be compassionate toward these people not feeling as though it is a burden . it wont take much to exploit the low morale of any location and bring it to light. patients left unattended in the hall way its quite something, quite something indeed.

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N Garcia

Good place, friendly people, nice management! Good dedicated workers, whom have good hearts