St. Joseph Mercy Oakland

Reviews 4

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Robin Whoopie

Where do I start Im so hurt and depressed over somthing that could of been far more thoughtful if this hospital would of put as much attension to emotional needs of affected families no matter why they are there. The hospital is clean and peaceful , the staff is professional an in the hallways very helpful. One huge thing they have wrong is disconnect on information and some in niku for infants either over worked or just cold and indifferent but very bad at dealing with their rules and the delivery of them. skipping the long story that doesnt pertain to this report. My granddaughter was in the niku unit for special care and its understandable the rules would be important and strict. However you walk to the niku knock on the phone because a nurse at desk says by all means go see your grandbaby. You walk tired and exhausted (because you were up with mom in labor) down to niku and they tell you the visiting list hasnt been filled out by mom yet so sorry you have to go. Ok thats alright totally understand this. Next day mom fills out visitor list of 3 people. Not that hard. God by to see grandbaby (still havnt touched her since birth ) sorry she cant be picked up yet because she is on cpap . Ok well why didnt you tell me this the first time ??? So I didnt think it was just the list. well 4 rth day baby is doing awsome off air and able to breast feed.. yay!! try to get excited again , Lord has answered prayers go to see grandbaby ( by order of mommy mind you) Happily trot down there knock on door have my I.D. hello im here to finally see grandbaby and was told I can cuddle her now? oh Sorry Mom has to be with you? why Im on the list to visit. well because some families are complicated.. ok.. umm well you guys need to change your rules this is ridiculous. At this point Im angry and crying and wondering why am I being treated like a criminal or someone strange? Did my daughter tell them somthing like she cant hold her if im not there? I mean why would the nurse say such a thing to me? not knowing me. So i go back and tell my daughter what happend . she seems upset and calls asking whats going on and what do they tell her?????? Wait for it??? Im sorry she cant be held unless shes feeding . IF YOUR HAVING A BABY DO NOT I REPEAT DO NOT GO TO THIS HOSPITAL. ON TOP OF ALL OF THIS MY DAUGHTER WAS 36 WEEKS AND ON HER LAST CHECK , THE DOCTOR DID A MEMBRAIN SWEEP SO SHE WOULD DELIVERY BEFORE CHRISTMAS?? HMMM AND SHE WAS BORN HAVING TROUBLE BREATHING GO FIGURE.. THESE ISSUES ARE SERIOUS AND EVEN IF I WAS DYING I WOULDNT GO THERE NOW. God bless you all and I wish you a good Christmas they have destroyed mine and my memory of the grandchild I wont be able to touch till she is 2 weeks old now. for those of you who ask well why didnt you just go visit and hold her when feeding with mom with you ? I have two kids home still that cant go in there babies mom was watching them in her room so i could be grandma even though im still mom and i live half hour away. I will pray for them very hard so i can try to not be angry with them for this. But I hope so much that each one of them that did this gets the karma right back.

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Seth Magik

I have had two bad experiences at this hospital, the first when I had an amputation of my right leg. In that case I was treated like an animal on show in a zoo. I was talked to like I was less than human and bullied by a few doctors. Now here I lay in the worst condition that I have ever been in my life. I was accused of staging my amputation in order to get drugs. That was such a sick and insensitive thing to say. Mean spirited and racist behavior abounds in that hospital. ( I am black male 59 years of age , retired UAW worker.) The second experience was on Jan 2 2013 when I was having sever pain in my back and residual limb . I was in severe pain and could not move even my good leg was no good. I was brought by ambulance to the emergency room and I uttered a few curse words to myself as my body was racked with pain. The so called doctor who was to treat me came in the room with a threat of expulsion from the ER. He then left me to suffer in agonizing pain for 2 hours to teach me a lesson.Finally after several calls to the nurses station a nurse arrived and gave me some medication. Then the same so called doctor comes in and places his feet on the bed that I was in and explained what medicine I was given and that I was going to be discharged. All the time I looked in his eyes and I could see his total disgust for me. Yes there was no doubt in my mind he was a racist prick. I grew up down south and I know that look.I did file a complaint with the hospital but nothing will be done.I will never enter the doors of that place again. Its 2013 and I will not accept this type of treatment from anyone or any institution.

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Korthals Griffon

I had both my children at this hospital. Only because I LOVE my doctor. In 2011, I was induced and received an epidural, the anesthetist was extremely rude and shouted at me over removing my earrings and nose ring (studs, IDK why!?) and "not taking the time to read my consent for the epidural. At THAT point during pregnancy I think we all know what an epidural is and rather or not we want one. My nurse during was absolutely dreadful and unfriendly. Wish I could remember her name. Very rough with me. The nurses in mother baby liked to voice their opinions and had worse attitudes. I dont expect much, after all they see so many families. I expect a decent attitude though and their jobs to be done without judgement or ridicule. In 2014 things went much smoother. I had my child all natural and my nurses were amazingly supportive and comforting! They were prepared for anything to happen! My child had to be rushed to the NICU. but again the mother baby staff was unhelpful and careless. I rarely saw a nurse. students came in more than anything. I wasnt even aware I could stay in the NICU with my baby any time. Treated as an inconvenience and I had to walk to the NICU when I was in pain because nobody had time to help wheel me over. The NICU doctor was incredible, took great care of my child very thorough and lighten the mood with his humor. He was pleasant during this difficult time. The nurses in the NICU didnt seem to think my child needed to be there and were careless in preventing a feeding tube. Every time I came into the NICU the nurses seemed more interested in gossip and joking about the babies names. Awful.

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Todd Degracia

Never go there without sufficient insurance, when i was 16 my dad had cancer in his quad and since he was on Medicaid they misdiagnosed it twice and even one time sent him to a orthopedic doctor where he said "What am I suppose to do?" they did not give a damn and it only got worse and he became heavily addicted to the Morphine they prescribed. instead of it just being a small bump thy could have removed it took over his entire quad almost killing him. U of M hospital knew what it was right away. Then again last year my mom started experiencing liver failure and they purposely over medicated her and she was dead in 5 weeks, we were at Maclaren in Clarkston and they did a blood test and all of her liver functions came back normal, she was so relieved she called her boyfriend and everything. When the CT scan came back the doctor recommended that she go to Maclaren in Pontiac to see a specialist. Since my two brothers and I were born there she trusted the place and had good memories there. The doctors there gave her false hope, over medicated her liver and poisoned her to death. I went every other day and every time i went it got worse. It started with her getting weak and not being able to walk, then she couldnt use her arms. The last few days she couldnt even lift her head so they sent her to a nursing home where she passed in a week. She was always there for me and they didnt give a damn because she was talking up a room for 4 weeks and they werent making there MILLIONS.

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