Heartland Health Care Center-Livonia NE
| Category: | Nursing Home |
| Address: | 29270 Morlock, Livonia, MI 48152, USA |
| Phone: | +1 248-476-0555 |
| Site: | heartlandnursing.com |
| Rating: | 3.8 |
Location
Photos 1
Reviews 9
KA
Katrina Darck
I was coming from the hospital by transport. I got there, my bed wasnt made. I have a fixator on my foot and was told to be non weight on said foot. They didnt have a walker ready for me. I was to be in a 3person room and closest to the window. The staff told me they can help me use lifts to get in and out of bed, i could use a bed pan to use the bathroom. They said i needed to meet with pt and they didnt know if i was on the list to even see them the next day. My mother was going to have me transferred to a different location and she was told that their admissions office was closed(it was at 8pm). Other comments were made that i didnt even wish to mention here. Needless to say i didnt stay and wanted to come back to the hospital. They made me sign that i was leaving ama, against medical advice. The director of the place was there but was on a phone call and didnt want to meet with my mother and i. This Hartland made me reconsider any. But Im going to a different one further out. I WILL NEVER EVER RECOMMEND THIS PLACE TO ANYONE NOT EVEN MY WORST ENEMY!!!!!!!!
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Sylvia Hall
My father is in this facility. Im looking to get him transferred out ASAP. The nurses take 30 mins+ to answer call lights. It took them 2 days for my father to meet a social worker and tell him about his care. The nurses are not knowledgeable about their patients. I heard my dads roommate complaining about him not having a bath in almost a week. Whenever he needs adjusting in his bed or pain medication he has to call me to call them or come up there so he can get attention. I could go on but just know after this experience I wouldnt recommend my dog to come here.
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Herbert Ivory
The positive staff from the top to the bottom.Facility is always clean and fresh.Staff relates well to patients and families .I have never observed any unhappy family members.The staff is proactive and react quickly when a problem is brought to their attention. This choice of a facility was a great one for my brother-in-law and the family.Thanks for asking for my input.
JO
Joyce Ivory
Just having a loved one needing to be admitted to a facility like Heartland is stressful, scary, and life changing. But I have witnessed dedication and compassion, professionalism and humanism from every department. My brother is improving in ways some had thought not possible. I thank the staff of Heartland Livonia for their support and encouragement of him and I.
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Maureen Kelley
I had a very positive experience. The whole time I was there everyone treated me exceptionally great. The staff treated me with kindness, respect and smiles. My needs were always taken care of. I want the whole staff to know they are wonderful people. Always being positive. I left feeling very grateful and happy that I went there.
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kim meyer
Recently spent 3 weeks at this facility. Nursing staff and and Therapy staff was great! All staff was very caring and knowledgeable and Administration staff helped my transitions from hospital to their facility to home go smoothly. Would definitely recommend this facility!
KA
Kathy Marsh
Therapy was excellent. Great job with the therapists. They will get you up on your feet and walking in no time. Therapists are amazing when it comes to getting people mobile again. I am grateful for the therapist that worked with me and the nurse staff was good also.
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Dennis Dasher
This facility helped immeasurably with my mothers health and level of strength. In a matter of 3 weeks they took a VERY weak 87 year old, and turned her into someone with a will to live and thrive. They were very kind, considerate, and caring.
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Norma Ansara
My mother currently at Heartland Livonia We have found the staff willing to listen to our comments and suggestions The facility is very nice and they are very good , helpful and friendly!!