|Address:||2225 Parker Rd, Carrollton, TX 75010, USA|
|Working:||Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours|
Thank you!! You truly do have a FANTASTIC GROUP working at Carrollton Springs! I wanted to just share a few things with you about my stay, my new found hope, and gratitude. Mind you, I was as scared as I have ever been, unsure, and crying. But I knew something had to change in my life. 1. The KINDEST PEOPLE are working there. I didnt meet anyone I thought didnt care about what they were doing, and they seem to genuinely care about people. And Erika, the morning tech, Was a smile in the sea of unknowns when you first arrive. 2. Day 2 I believe, I also saw BOTH of my doctors! SAME DAY, and ...they really heard what I had to say. I mean, full eye contact, listened, and made changes as needed. So many Dr.s dont seem to care. But not at the Springs They listen, take action, and I felt so much better for that experience in itself! I am truly grateful for finding Dr Narayan. He didnt just throw a lot of meds to get you better. He listened, and EXPLAINED why he was changing the meds. Not just because of a different diagnosis, but why the previous meds werent working. AMAZING, 3. By the third day, a lady in the cafeteria noticed I had not been eating meat over the past two days, and offered to go make me a veggie burger! She not only was pleasant, kind and helpful, she noticed I dont eat much meat. With all the patients in and out she noticed, and offered to help me right then. I was genuinely shocked, pleased, and literally felt like I mattered 4. The GROUPS WERE VERY HELPFUL, and therapists and techs genuinely listened and were interested in what you had to say. If someone brought up a question, they would make sure to let someone know or find out themselves, and find you to let you know whatever was the question or issue. My therapist, Ashli, for my group was amazing. Asked what we wanted to learn about, and responded with the content that was most helpful to the group. No one seemed to be in such a hurry to not answer a question, or help, or smile. All the information you can learn, is more spa like, minus the massages. I have not exercised, and felt that good about it, in years. The movement group was HONESTLY for all levels. were pushing harder, and they too, were at their limit. Also reminded us of how to do a meditation, and why. 5. WOW! What a shock it was to find the DIRECTOR OF NURSING sitting in on a group, and addressed questions as needed immediately. And helped one person resolve an issue there and then. I then saw her later, and still so nice and helpful. And it was refreshing that yet again, I was treated as a human being, no less or more than, just a fellow human being. REFRESHING 6. One night, I had terrible nightmares. I just mentioned it to a NURSE, and she wrote down the name of a medication for nightmares so I could ask my Dr. She took the time to respond with something helpful, and knew to write it down. I saw Dr Narayen later, asked, started taking the meds, and havent had any nightmares since. 7. No joke. Even the housekeeping crew was pleasant, kind, and helpful. You can tell that staff really enjoys being there. True Blessings at Every Turn, with Every One I Met! 8. I have since started PHP, with Kasey Flannigan. Such an amazing journey, and you made it happen with a wonderful, insightful, caring, beautiful soul. I am lucky to be in the group I am in, and lucky that this is part of the treatment plan. It is scary to think of being thrown out to the wolves of uncertainty, fear, anxiety, & hopelessness. Even when we think we are ready to be on our own sometimes, the comfort of being able to talk about, process, and learn new ways of handling things is comforting. 9. I did spend my birthday here, and at first wasnt too happy about it. By end of the 3rd day, I changed my mind. This was my birthday gift to myself, for a better year, a positive year. I was and am finding the old me who has been lost in the depression, fear, and anxiety. Challenges will be ahead, but I have a positive outlook for my future, and Hope. THANK YOU FOR MY LIFE BACK!
This place is a complete joke. My mother decided to get help with her depression/anxiety and get off her medicine, remind you she was only taking one type of medicine when she went in. Will during the whole intake process everyone was really nice and it made me feel at ease knowing she would be taken care of. Apparently its just a front to get your money. My mother was in there for a week, and they put her one 6 different medications! 6!!!! When she only went in to get off her one medication she was on. She was not happy with all the medication she was on, it made her feel sick and tired all the time. Her doctor did nothing but put her on more medication when she didnt even want it. On the 6th day she was there, she was having severe muscle cramps and loss her appetite. She asked to see her doctor and they just said "here take this". Completely ignore her conditions. The next day she started having more severe muscle cramps and her whole body would start seizing up. They finally called the ambulance, and called me (as I was the emergency contact) and said she was having chest pains. (Complete lie).. And they wouldnt tell me anything else besides what hospital she was being taken too. I rushed up there to see my mom seizing up, having involuntary muscle movements, and could barely even talk! I saw the fear in her eyes. Remind you this started a day before and they just wanted to put her on more pills. Come to find out she was diagnosed with serotonin syndrome. They prescribed her to many different types of medications. She was also diagnosed with rhabdomyolysis, which can be very life threating.Her CPK levels were outrageous! luckily she is at home now getting better. However its completely unprofessional of them to ignore her symptoms. They thought she was faking it just to get out! No, my mother could of died. They treated her in the hospital for two days to get her off all the medications that Carrollton springs put her on. She went in taking 1 type of medication and came out taking 6.. Now you tell me if that is getting help? They just want to mess you up even more so they shove pills down you to make it seem like everything is okay. I dont know what type of operation they are running but its absolutely ridiculous. My mom even said that the nurses go by fake names, Im not sure if its for security reasons or what but you have to wonder. My mother was so excited to get help and it ended up almost killing her because they would listen to her. She has been home for a week now, and Carrollton springs hasnt even called us to check on her or anything. I would not recommend this facility at all!!!! They seem so concern about you during intake process but like I said they just want your money.
There are not enough words in the vocabulary to express how grateful I am to Carrollton Springs and ALL of the staff. Because I am doing what seems like an impossible task, I would like to point out some of the other reviews so that you will see not only what I am saying but also the words of others. So that I do not bore anyone and they “look the other way,” the impossible task is shortening two pages to less than two paragraphs! Like most patients, I started out as an inpatient. I cannot say enough about how kind, compassionate, and caring all of the staff were. Yes, I had my gripes as others did but it’s NOT a perfect world. Carrollton Springs at least does their best to try to make it a little that way. Every staff member from housekeeping, nursing, “techs,” cafeteria, and others would either smile at you or ask how your day was going. It would be impossible for me to list everyone by name. For personal reasons only did I wait a little over a month to go into Carrollton Springs outpatient “follow up treatment” (PHP then IOP). When I got to the point I did not care whether I lived or died, I knew I had to do something! I called, scheduled an assessment, and talked with someone from Care Coordination. I actually think that if I would have waited much longer to start outpatient, I would already be six feet under! The therapist who was the “head of my group,” Jessica, was the glue that held myself as well as the rest of the group together. You could not ask for anyone who was more professional, caring, patient, and knowledgeable as Jessica. If you are not restricted for time, I ask that you simply read the review that was written by Vern Ross. He is “spot on.” First, you have to understand that I felt and feel like I am a “special case” whereas it took time for everyone to “break through my shell.” I am sure that everyone says they are a “special case” because they were/are. It took two months for everything to sink into my thick skull but Jessica was the right person to help do just that! Because of certain health reasons, I went from saying negative things about myself to positive. I just applaud the patience and expertise of everyone who helped me get to the point I am now. You have to go back to Thanksgiving to understand “what it is” I am trying to say. I feel the group and Jessica helped me live! I can no longer say “the negative things” or even think about them now. I wanted to thank all of the people who never gave up on me. However, after I wrote out the list, it was almost an entire typed page. Just rest assured, you are cared for by an absolutely great staff in Outpatient just as you are Inpatient! And also, you too are “special!”