Memorial Regional Hospital

Reviews 3

MA

Marty Nichols

Avoid Memorial Regional in Hollywood. Go instead to the Miramar or Penbroke Pines. One reason is that the level of care for non-trauma patients is steadily declining If your inpatient doctor orders a MRI, Cat Scan or X-ray in the early AM, it more that likely will not be done until the evening. The reason is that the ER/Trauma Center have priority for most of the hospital services. That delay has been a boon for billable days, especially Medicare, so they are unlikely to correct it since is a win-win for the hospiital. In general, it is best to avoid the Memorial System. They have high performing national rating for cardiac and pediatric procedures but are rated average in most everything else. A few years ago, they were rated 11th in Florida, Now they are not in the top 35. As an example, my wife WALKED into the hospital with a broken hip. It was determined that it didnt require surgery but she was admitted for observation. It is now 37 day later and she is still in the hospital, execept she can no longer walk due to foot drop and muscle atrophy due to the lack of physical therapy. She also now has a bacterial infection that they cant determine the cause of after lots of tests that take a day (As explained above) even though they know the bacteria and how to treat it. Finding out any information about what is medically being done is nearly impossible. They use a computerized system called EPIC which is where all the information is available but it is onlly available to medical personnel. The nursing staff in prohibited from giving out much information. That is the Doctors job but they have become less patient oriented and use the EPIC system to communicate between themselves but not you.. When many of the doctors do rounds, they come into your room, speak a sentence or two about what happening. If you try to engage them to get more information, they become very fidgety, start looking at their watch or the door, show impatience and run out. To add further insult to injury, the Memorial Rehabilation Hospital now says she is too weak for them to admit her. This was in a great part due to the lack of physical therapy exercise while at the hospital. Because of the EPIC system, the role of the physical therapist seems to be assess rather than provide therapy to the patient. Although they are supposed to spend up to 30 minutes exercising the patient, they rarely spend more than a few minutes (the time it takes for arm and leg movements assessments. The only time she would get some level of therapy is for a day or two after I complained. The would then revert back to doing very little. Ambulatory patients were far better off, at least they were walked. There is quite a bit more I observed, since I have been at the hospital ALL DAY for the 37 days and counting. Another review will detail more of how they put themselves first instead of the patient.

MA

Matthew Dulkowski

I dont even know where to start. I guess I could start with being 8cm dilated and sitting in the maternity waiting room for over an hour. Fearing that my baby was going to fall out on the waiting room floor littered with pizza boxes and garbage??? I dont really know what was worse... The waiting room smelling like a couple of people may have given birth in there, or the fact that it appeared a college frat just had a party in there. Moving on.... I came into the hospital around midnight. Got an epidural, was given pitocin. Pretty much was left all by myself. My body started reacting to something in a very bad way, I felt like I was actually dying. I called on the phone for help was told it would be 10 mins where I proceeded to tell them im not OK, and I need help NOW. Wasnt sure if they understood and started to scream for help. Thinking to myself, this must be what dying feels like. Mind you, Im not a baby, I came in there and the kid was practically already coming out of me. So then finally a whole team rushed in and put a shot into my IV. I would like to thank whoever did that because the feeling of death left my body at that time. So at this point there were no doctors on staff? That or, none who wanted to deliver a baby? So I legitimately had to wait until 8 am for a doctor to show up....mind you, my babys heart beat was 200, which when I later researched it was extremely bad. Since there were no doctors there to get him out he continued to have that heart rate for hours. At the time, I didnt know how bad it really was. Before a doctor even arrived I was told Im probably going to need a c section. The doctor came in and after 10 mins they were taking me off for a csection. At this point I had no other choice, as my babys heart was probably going to explode after his heart rate was so high for so long. Lets just go on to afterwards. I had 2 really good nurses. The night nurses were horrible, lazy, and snotty. I practically had to beg for my pain meds. Lets be real...I wasnt a narcotics addict. I was in tons of pain at the time. One nurse made me get out of bed and when I did, I recall telling her I think I am going to pass out and she kept telling me I was fine....I passed out... So yeah overall horrible hospital...if I ever give birth again, Id rather just do it in a dumpster and have my 1 year old provide the medical treatment. Thanks memorial hospital for setting the bar low...

SH

Shane Brown

I usually go to Memorial Pembroke because its close to my house. And they already know about the condition I have. But I was sent to Memorial Regional because they had to do an emergency MRI and have a consult with a neurosurgeon. But in the ER I was taking care of by Michael Kaplan the PA who listen to everything I had to say. I have a rare medical problem called Mast Cell Activation Syndrome where I have to wear a mask its active charcoal because Im severely allergic to fragrances. One breath put me in full anaphylactic shock. I carry for epipens with me everywhere I go. So I explain that to him and he understood and got things moving quickly for me. My nurses were Tashaun and Shannon. They were absolute sweethearts. They were very caring and listened and even though they were super busy you could tell they liked their jobs because of how warm and caring they were. They addressed and took care of my pain issues very well very quickly. And then when I went up to the MRI the MRI tech Teresa was extremely nice also. She came down went over the paperwork with me explained what they were going to do and then I explain to her my issues with the mask and she went upstairs and they arranged it so she was the only one in there because I had to take my mask off because it had metal in it. It would just a very good experience they listened to me and they were accommodating in any way they could to help me and keep me from having an attack or reaction because a lot of them had stuff on. I am very grateful to the ones who took care of me because they did it in a very loving warm caring way they addressed my issues and went out of their way to make sure that I was accommodated to where I didnt have an attack. So I hope that you guys will acknowledge them for the great medical care that I received.