Category: | Rehabilitation Center |
Address: | 3487 NW 30th St, Lauderdale Lakes, FL 33311, USA |
Phone: | +1 954-739-6233 |
Site: | catholichealthservices.org |
Rating: | 4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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m lo
Part of Catholics Health Services- Really??????? If I could give this negative stars, I would. The experience my family and I had with facility was a nightmare. We had a family member who had just had a leg amputation six days prior transferred from University Hospital (also a terrible facility) to St. Anthony’s for “rehab”. They ignored all my warnings of him having delirium (due to strong meds and a long stay at the hospital). The nurses were unfriendly, had no empathy or professionalism. There was only one nurse, Jose, who did show these traits. Sadly, he was never his nurse, but was willing to jump in and help since he saw the level of incompetency that surrounded us. The patient was lost, hallucinating and thought he still had his leg. I pleaded with the staff to monitor him but since the nurses refused to sit with him or constantly check up on him, their solution was to strap him to a wheelchair with a belt and sit him by the nurses station, disoriented, holding his amputated leg on display for everyone to see. This is a man that less than 10 days ago had part of his body amputated and this is the support he gets from this hospital!! A Catholic hospital, no less. They take great pride having a huge picture of Pope Francis in the lobby. If he only knew what a mockery they are making of the Catholic religion and the principals he lives by like compassion and mercy. He was healing well until, despite all my warnings about his mental state, they were careless and he fell off the bed TWICE. This is when his stump got infected. Unfortunately, he needed to go back to University hospital and have another surgery with a possibility of having to amputate above the knee. Thank God it didn’t get to that. The staff at St. Anthony denied that this had anything to do with the falls (at least the ones thy admitted to us) but later on it was confirmed by several doctors that this was the cause of his infection. When my mother and I went to pick up his things from the room he was staying at, they lack of empathy was so obvious that not ONE nurse had the decency to ask how he was doing. As a matter of fact, when we passed the nurses station on our way back down, one of them yelled at us from the nurse’s station to ask if we were certain that we had taken all his things with us. I am not sure how these people sleep at night. I still have a question. What physical therapy did they provide for 9 days to someone who was so disoriented and with an infected wound? They obviously just wanted to charge the insurance as much as they could. Disgusting! I would never recommend this place to anyone.
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Robin Peterson
Its not over yet, and we struggled with the decision as to whether to go to Health South which we knew, or St Anthonys which we did not know. We chose the latter and thus far I am so glad we did. As a first time review writer, but one who relies on them often, I want to pay it forward to help other families in the position that we were of having to chose an acute rehab, and fast. So between 136 bed Health south, and 26 bed St Anthonys, I can say we made the right decision. Mom has a great team, a Doctor who comes by daily and listens and then acts on my moms concerns and fears, and a case worker who is also present and involved. They made accommodations for my father to come visit, he has his own physical challenges. Yes, some nurses and CNAs are more proactive, responsive, engaged and friendlier than others. But when we hit the bottom over lack of responsiveness, that too got resolved. PT and OT staff are great (according to Mom) and allow her to work on things which matter to her most, like showering and getting to the toilet. There are ups and downs and 2 steps forward and 1 step back. That said, I live far away and I take great comfort knowing she is in good hands.
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Josie Pirozzoli
My experience with this facility was exceptional. My 91 year old mother was admitted after hip replacement surgery. Since she has dementia and I lived in a different city, it was critical that I was updated on her condition on a regular basis. Raeyel, who was her case manager, reported to me regularly and answered my texts promptly no matter what time I contacted him. They coordinated her surgeons visits and worked with the medical transport company that I chose to have her seamlessly transported to a facility in my location. The facility is clean and calming and mom had the therapy she needed to heal quickly. These folks pay attention to detail and know what they are doing.
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Kimberly Wilson
My all around experience was wonderful. The physical, and Ot was very good they made sure I was up and ready to get back to my normal self. I cant forget about the nurses, the cnas and the Drs they were very helpful and kind. I would recommend this place to anyone I know.
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Ginny Spencer
SERVICES AND STAFF GREAT, PHONING FOR INTAKE HORRIBLE!!! MAY GOD GO WITH YOU!