Alexian Brothers Behavioral Health Hospital

Reviews 3

MI

Michael Jacobs

I was admitted a year ago for suicidal depression. I was housed with heroin addicts because they had no room for me with the depressed people. It was scary and my roommate was scary. I was housed in a different section from the day classes. I asked if I could go to my room to use the bathroom and they told me I could NOT. I asked if I could go to my room to brush my teeth and they told me I could NOT. I asked if I could go to my room to lay down because I wasnt feeling well and they told me I could NOT. They told me I was not allowed to go back to my room and thar I had to spend the entire day in the public meeting area. I have horrible social anxiety and they refused to allow me to go to my room to relax. Was not allowed to use bathroom. Was not allowed to sleep. Was not allowed to shower. I learned nothing at this Hospital accept how to use heroin. I never knew how to use heroin but now I know thanks to Alexian Brothers Hospital. Thank you. Im very poor and I havent had a job in 4 years and my mother is helping me pay off the bills from when I was at the hospital year ago. Apparently my mother missed one payment this last month so Alexian brother has called me up on the phone today to threaten me and tell me Im going to a collection agency. My mother had a payment plan with them but she is old and became really sick and almost died and now Im going to a collection agency because my mother missed one payment. I asked to speak to a supervisor but Margot in billing hung the phone up on me twice. These people are verbally abusive and they treat you like nothing but dirt. A business like this should not exist in this world. They solely exists for money and their patients are absolutely worthless. For every one compassionate person that works there, there are 5 more who couldnt care less of you died in their care. I wish there was a governmental agency that could oversee these places because theres no way that this Hospital should exist. It is truly that horrible. Was hospitalized a week because I was suicidal and the only thing I learned was how to shoot heroin. I can honestly say that Alexian Brothers is awful. They stole all my dignity and treated me like scum because I could not get out. Now Im going to a collection agency due to one missed payment. Thank you Alexian Brothers mental hospital for treating me like a worthless pile of dirt.

SA

Sarah Marie

RUN AWAY! Short Version: I am only now just realizing how horrible/disgusting/sneaky the Alexian people are because they were going to TRASH my whole life just to make a BUNCH of cash when all I needed was a therapist and some meds. They were also rude and extremely uncaring. I just want to warn people in a vulnerable mental health state to think twice before believing anything that these people say. Long Version: I told my gynecologist that I was having bad thoughts and ended up in the Alexian ER where I waited for hours for someone from the behavioral health hospital to evaluate me. She told me that I needed to do a day program for a bunch of days a week. This would mean that I would have to basically quit my job and stop riding my horse. I told her that the only things that were motivating me were riding my horse and my job. She just looked at me and didnt care. I asked her if I was really that bad and she just looked at me. One of the ER staff people also yelled at me and left a blood pressure cuff on my arm for a really really long time. The only nice person was a girl named Stephanie and another person - I cant remember his name. This day program is extremely expensive (it would have wiped out our savings in a week or two) and my husband and I didnt know what to do and I was in a very vulnerable state. So I called and asked if I could go start this program. I had to be late though because I had a work phone call. I let the Alexian people know about this and I drove there after the call. When I got to the front desk, the lady did not care AT ALL. No therapist would come and talk to me. I felt so horrible because I was only just now accepting the fact that I needed help. So I went to my car and cried. Then my husband suggested that I call the suicide hotline. So I did. She was very nice and told me that I wasnt crazy and that I should look for a psychiatrist / therapist and I did. The day after I started taking anti-depressants I was completely fine. Their whole system is bad too because I told my Alexian primary care doctor that I was sad a lot and he told me to tough-it-out. Its like they have some kind of racket going where the goal is to get patients into this super-expensive day program.....

WI

William T. Riker

Alexian has been paid over $20,000 by both me and my insurance for my week stay. They are sending me to a collection agency because of one missed payment on a $200 bill. I have fallen into a suicidal depression after receiving a threatening phone call telling me I was being sent to a collection agency for missing one month payment. Im unemployed and trying my best to pay. My mother has been helping me pay, but she is old and was really sick for a couple months. We asked for financial assistance a year ago and was told we could not apply. After speaking with somebody today, they told me that was not true. The billing department lied and said no financial assistance. We made a payment plan. I have no job for 4 years because of my bipolar issues. Im trying to pay my bill and my mothers helping me. Woke up this morning to a phone call telling me I was going to a collection agency if I didnt pay it immediately. I was hospitalized for suicide and this is the way they treat their patients. Threats. This hospital is basically a bully. Get every dollar they could out of my insurance, refuse me financial assistance, And then threaten me with a collection agency for One Missed payment. Im bipolar and suicidal. This is how you treat people? Its sickening. This was a year ago and I never complained about anything. This is a horrible place. I was there for 7 days and they didnt help me at all because the staff there is inconsiderate and rude. The first night I was hospitalized they made me wait 16 hours for my nighttime medication. If I was in my house I could have taken care of myself better than being locked in there. Two times they messed up my medication. I was admitted because I was suicidal and I lost my mind. And then they admit me and refused to give me any of my medication that Ive been on for years. 16 hours later Im finally given medication that I should have taken 24 hours earlier. I may have a lot of mental problems but at least Im not a bully like the staff here. They need to hire staff that knows how to treat a human being with dignity. All of my dignity was removed upon entering that building.