Category: | Animal Hospital |
Address: | 107 Samuel Blvd, Coppell, TX 75019, USA |
Phone: | +1 972-393-1165 |
Site: | vcahospitals.com |
Rating: | 3.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 8AM–2PM Closed |
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Travis Nelson
Our dog Stu became very sick, we ended up coming here over are regular vet because they where the only ones who could get us in on such short notice. I am very glad we did, Dr. Cowser was very nice and helpful to my fiancee, as was the rest of the staff, They did not take advantage of her concern for the health of our pet and try to over charge us. The next day we brought him back to get blood work done because he was not getting better. once I got home he was only getting worse the blood work had not come back from the lab yet. I took him to Flower mound emergency pet clinic, this place was recommended to us by Dr. Cowser. They took him in and were great Dr. Petre was very compassionate and made sure to get all the information she could. They were able to get Dr. Cowsers info and call him because he volunteers there sometimes. He answered the phone off hours and let them know the results of the blood work as soon as he got them in. This was all after hours for him, and he still gladly helped us. Stu was still very sick in the morning and Vca boarded him during the day to watch him and make sure he was improving all at no cost. Dr. Cowser also contacted a specialist and got Her opinion on everything. This just farther shows the kind of Caring and compassion, along with the willingness to go the extra mile, Dr. Cowser and his staff has for pets and their owners. Stu is doing a lot better now and I will be bringing all three of our dogs there from now on. Thank you all so much. tl;dr Vca helped us get our dog back healthy by going above and beyond
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Carol Davis
Dr. Cowser, Dr. Alleman, Gaby, Samantha, Kassandra and everyone – thank you! We’ve been bringing our dog family to VCA Sandy Lake Animal Hospital for several years now and there are no better veterinarians or staff in the area. The entire staff is warm and caring but beyond that they are experts in pet care. Our dogs have never been better taken care of; Dr. Cowser, Dr. Alleman, Gaby, Samantha, Kassandra - everyone - are intelligent, knowledgeable experts in animal health and exceptional people. The vets and staff give you complete information on your pet’s condition. They know what treatments are best and follow up to ensure your beloved pet is doing well. If your pet requires specialty care (as ours have) they get your loved one into the specialty vet immediately. When it came time to put one of our dearly loved dogs to sleep the entire staff was loving and kind and there to support us. It was a terrible day but everyone was lovingly devoted our precious dog. I recommend Sandy Lake Animal Hospital as highly and strongly as possible. You and your pet will not be disappointed; in fact, your pet will be thrilled and healthy!
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A Private User
Nice staff and doctor, but a complete rip-off. This Vet is way over priced and seems to be in it for the money. My old Vet quoted the same emergency work on my dog for less than half of what VCA Sandy Lake Animal Hospital charged me. I trusted I was getting the best care at the best price. I was wrong and I will never go back to this Vet. Not to mention they did no stitch up my dogs wound when they released him to me because they wanted more money. They wanted over 230$ more for 2 stitches after charging 800$ for Fluids, 3 x-rays, pain meds and some bandages. I called two other local vet clinics today and gave the the rundown on what was done for my dog and a price quote. Both of there quotes were over 50% cheaper than VCA sandy lake. They would have also stitched up my dog at no cost while they were cleaning the wound.
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vanna McCormick
I took my cat here to see what was wrong with her. The techs were really helpful and gentle with her. When the vet, Dr. Alleman, came in she told me after feeling around that it was really bad. She said it would be expensive just for the tests, and more for the procedures. It was way past closing time and she and the techs didnt rush me in making my decision. I had to put my cat down, and while I was crying and extremely emotional the whole time, the vet was compassionate. And by pure kindness the only thing I had to pay for was the euthanasia. Im so grateful for them, even though it was a terrible experience putting my cat down. They were nice on the phone and the place was clean. All the reviews saying they only care about money are false; it was going to be very expensive though.
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Margret Mowry
Always happy with the care we get when we bring our pups in. Dr.Cowser is an animal lover and it shows. He cares about my family and our pets and their quality of life. Owning pets can be expensive, we dont always prepare for the vet bills that can happen unexpectedly. With the care and concern we get for all of our pets at VCA, I will gladly pay whatever the cost. Ive been to cheaper vets and you get what you pay for. I go to my family doctor because of the quality of care they provide, and I bring my dogs to this vet for the same reason. Thank you to the doctors and staff for always going above and beyond for us. The Mowry family is grateful.
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Megan Steward
Several days ago my dog Caesar was prescribed Bravecto for fleas. I was offered no alternative medications in the office nor was I warned about any adverse side effects. I was assured it was safe and has been used for many years. A day after being given the medicine Caesar started vomiting and having frequent bloody diarrhea. With no idea this may happen, I was fearful and worried that he was in danger after doing some research on the medication. When I called with my worries about what it had done to him and that I would be finding alternative care, I was shown zero compassion or concern for his health by the front desk.
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Ryan Clark
Our visit was high-priced and ineffective; however, the doctor and staff were very kind. The exam yielded no findings and the medication failed to resolve the issue. Not that we expected a refund, but we thought it fair to be compensated with a follow up exam/treatment - since the initial treatment didnt work; there was no compensation. Again, this wouldnt be an issue if we didnt pay so much for something that didnt work.
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Jennifer Arndt
They were extremely nice and helpful! I have a small Chihuahua with heart murmur and he was crypt orchid that needed to be neutered. They offered me a great price and took exceptional care of my little son. I will for sure be using them in the future with any vet visits I may need. I highly recommend them as I am very picky about who I take my little ones too!!!
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Beverly Freed
My experience here has always been the best ever. The staff is kind, friendly, and extremely knowledgable. The vets are skilled and caring. They know pets. They know pet owners, and they know how to make your visit easy and comfortable. You can use this clinic with all the confidence that a whole range of knowledge, skill, and talent is there for you.
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Julie Boone
I have no complaints about the maintenance care my two cats and a large dog received here, only the pricing structure. My bill was over $800 for all three and there was no suggestion in advance that it could run so high! My husband about killed me. Your animals will get good care here, but make sure you ask about prices before you go in!!