Category: | Eye Care Center |
Address: | 10300 N Illinois St #1000, Indianapolis, IN 46290, USA |
Phone: | +1 317-817-1000 |
Site: | midwesteye.com |
Rating: | 3.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM |
SU
Summer F
I take my almost 3 year old son here and have since before he was one year old. He sees Dr. Donaldson. She is an ok doctor, from what we can tell. She isnt as good as the doctor we had when we lived in Nashville, TN and were able to take him to Vanderbilt Eye Institute, but she is what we have to work with. It is almost impossible to get through to their appointment people and it has taken me almost 3 months of calling to get my son his bi-annual appointment scheduled. The people who make the appointments are always abrupt and almost rude and you can never get an appointment any sooner then a month/+. We never get seen at our appointment time because they are generally about a half an hour behind. The good part is that she is a pediatric ophthalmologist and there are only three dedicated pediatric eye doctors offices in the city. The office has a nice play area for the kids and they have one of only two pediatric optometrist stores in the city. It is also nice that they have an office in greenwood and that the optometrist is right there in their office, that way Im not driving all over town.
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Adam Paugh
We used the pediatric department. Its impossible to get a hold of them on the phone and near impossible to get them to call you back. It seems like they need more help because the place is always packed. When we ordered glasses and we picked them up, we realized they were the wrong ones after we got home and had to make another trip back to get the correct ones. The doctors are great though and they have a great selection of glasses for kids.
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Rose Richardson
After research into my husbands particular problem I found that Dr. Thomas Ciulla at the Midwest Eye Institute at North Illinois office was the best. And he is! The progression of the disease has been stopped in its tracks and prognosis is very good. Staff is great, even though there is a long wait since there is a high patient volume they try to move people along as fast as possible without loosing quality. Thank you everyone at Midwest!
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Linda collins
Drs. & staff are great & friendly but schedule & waiting time ridiculous, have an appointment & 3 hours later you are taken back to see the dr.& still have some more time to wait before he comes in. People with appointments after you come in & get ahead of you!
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Brooke Karesh
I waited 45 minutes for my appointment and I was a little early.