|Category:||Emergency Veterinarian Service|
|Address:||17435 Lakewood Blvd, Bellflower, CA 90706, USA|
I took my dog on a Sunday night due to heavy breathing. She was seen immedItaly after my dog was examed he let me know what kind of treatment she needed to figure out what was wrong with her. Such as X-rays and blood work. I was informed it would cost about $567 and I needed to pay up front or sign up for care credit. So I paid, then I was informed test came back with an pulmonary infection of somesort. My dog needed oxygen and injected antibiotics along with steroids for pain. Another $467. So I paid, the vet was very thoughtful they worked with me as far keeping the cost as low as possible and really give my dog what is needed. She needed to be hospitalized but he stabilized her so I can take her home and then bring her back early morning to continue her breathing treatment . Story short, they saved my dog because she was in bad conditions and help me to keep cost low. Once I picked her up I did have to pay another $60 for meds to take home with me but they gave me free special dog food to help my dogs health condition. I was happy. What needs to improve. There is only one vet which makes him very busy and hard for him to follow up on the patient. Because they say you would get follow up calls to check on the dog but never got one. Not even when my dog was left the whole day at their office. I constantly had to call the office to check up on my dog health status. However, once I spoke with them they text me pictures of her. Thereafter, vet kept telling me she needed to be fixed, one of my least of my concerns at the moment. My dog is 15months. Overall, service was good.
PLEASE, IF YOU LOVE YOUR PET, NEVER EVER BRING IT TO THIS CLINIC I HAD A HORRIBLE EXPERIENCE WITH THEM. DR. IS EXTREMELY RUDE, DISHONEST, N MONEY HUNGRY. THE WELLNESS OF ANIMALS IS NOT A PRIORITY TO HIM, BUT THE MONEY IS. I BROUGHT MY KITTEN TO THIS CLINIC, SHE WAS SUFFERING FRM A "BELLY DISCOMFORT". I SAT IN CLINIC FOR 3HRS. WAITING FOR DR. TO ARRIVE. I WAS TOLD, THE CONSULTATION WOULD BE FREE, DO TO THE LONG WAIT. (LIES)! HE ENDED UP CHARGING ME FOR THE CONSULTATION $59, PLUS $380 FOR X-RAYS. MIND YOU ,WHEN I BROUGHT THE KITTY IN, SHE WAS ABLE TO HOLD HER SELF UP WHEN WALKING AND SHE OPEN UP N CLOSE HER EYES, SHE WAS NOT IN CRITICAL CONDITION AT ALL. DR. DECIDED TO KEEP HER OVERNIGHT TO MAKE SURE MEDICATION WAS WORKING PROPERLY. I PAYED ANOTHER $500. THE NEXT MORNING I COME BK TO PICK HER UP AS I WAS TOLD TO DO SO. N ONE OF THE NURSES TOLD ME I HAD TO WAIT FOR THE DR. HE NEEDS TO TALK WITH ME. I ASKED TO SEE MY KITTY. I WILL NEVER FORGET HOW I FOUND HER
Very bad customer service and very rude over the phone!! Thank God I didnt take my dog there..
Perfect stuff and Doctor