Texas State Optical Allen

Related:	tso mckinney
Related:	tso mckinney
Category:	Eye Care Center
Address:	941 W Bethany Dr, Allen, TX 75013, USA
Phone:	+1 214-495-0095
Site:	tsoallen.com
Rating:	4.8
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed

Location

Photos 33

Reviews 18

Aaron Dela Cruz

This is my 1st time having to visit a eye doctor so I decided to look on my VSP & see w/c one is near by me also I did check online review, when I call this company on a Saturday I was surprise that they can take me in the same day and the appointment process was really easy and once I got there the staff on the front desk provided a remarkable service they have a lot of personality and makes me feel that my business is valued & wanted after she assist me with the initial eye check and sit me in the room she talk to me about what I do and everything that makes me feel that they truly care for their customer and when Dr. Reid came in he find away to relate to me when he saw what I do and talk to me about it ask about my visit explain everything to me he is really gentle, professional and really informative w/c is really great and he make sure that if I have any other concern that day is to ask him before he transfer me back to the other rep, & since its my 1st time wearing glasses they provided me with a lot of great suggestion and let me take my time in choosing the right glasses, I feel no pressure but feel really really valued since they are helping me throughout they process.they said it will take a week or 2 to received my glasses but its only take 3 days! and when I came back to pick up my glasses the rep remember my name, she make picking up glasses easy and really informative. also today I received a HAND WRITTEN thank you card from Wendy. amazing store, amazing doctor, amazing employee. I would love everyone to experience the great service like what I did & specially to all the 1st timer out there!

Connie Brown

As it turns out, my eyes have developed a sensitivity to contacts over the years. I didnt know what was going on, until I saw Dr. Robertson. He was very knowledgeable and created a treatment plan to address the current inflammation plus prevent it from occurring in the future. He explained what was going on... Even took pictures of my eyes and shared them with me so that I could see what was going on! About six months later, I became pregnant and called to check about the eye drops and whether they were safe to continue using, and I am so glad I did. Once again, Dr. Robertson was very informative with me and suggested some changes to my regimen. I am so fortunate to have found this office and Dr. Robertson. What an expert!

A Private User

I finally found an optometrist for myself and my family! I have seen a number of optometrists in the last 22yrs so I have had experience with different offices, staff, and doctors. When you walk in the office is nice and warm. Their updated system creates an almost paperless environment. Dr. Robertson was very personable, patient, and thorough. He answered all my questions, and I felt like I was a person whose eyes were being cared for not just a pair of eyes being treated. I have seen many optometrists and I have finally found one I will continue to see and recommend to my family and friends.

Josh Dulock

I changed my review from "Not so Good" to "Great". You know, as a consumer, WE derive entitlement of opinion about a place based on reviews. Yes, my experience was not great but Doctor Reid Robertson rectified the situation completely. Its easy to complain, but its not easy to throw yourself at every problem. I wont say this place because the are perfect.. But at the end of the day they will ensure your happiness no matter far they must go. Knowing that you will be taken care of is much more satisfying in the long run! Thats what makes TSO Allen Great.

Carolle Liu

I wear contacts 90% of the time and just needed glasses as a backup. Charlie worked with me to pick lenses and frames that meet my needs and maximized my insurance benefits. They didnt push me to spend a fortune, instead, they gave me exactly what I asked for. I got a pair of Ray Ban for $54 after insurance. Very happy with the friendly staffs there. I know where to go next year. Thank you thank you thank you.

Tim Paoletti

I have had two exams at this location over the past few years and have got to say theyre great! The entire process is phenomenal. Dr Reid Robertson and his staff are very attentive and take their time to make you feel comfortable and at home. Their knowledge, selections and prices are great. Thank you very much and keep up the great work!

Rita Barrientes

This TSO was very horrible, the manager was unprofessional, all the staff made you feel like you did not need to be there. Their customer service is being on the phone and telling you to wait. I do not reccomend anyone go here. Unless they make real changes to their staff you will not like going there!!

Lisa Hill

We have had such a great experience at Texas Optical in Allen. Dr. Robertson is very competent and professional. He really takes his time explaining the diagnostic procedures as well as the diagnosis and treatment options. I highly recommend them. The entire staff is very helpful and kind.

A Private User

I found Dr. Robertson to be a very thorough, kind and professional doctor- often hard to find these days. As someone who does not enjoy a trip to the eye doctor, I thought the experience at Texas State Optical a very positive one and was worth the time to write a positive review!

Amy Dillard

Dr. Robertson is great about explaining what he is seeing, how vision works, and what you can do to keep your eye health. He spends the time needed to address any problems or questions and has state of the art equipment. I have only positive things to say about this place.

Kyle Sessums

This is a great, great location!! The staff are very friendly and efficient. The optometrist(s) are just awesome. Theyre very good at what they do and reliable. I would recommend this location and doctors to anyone!!

Jorge Torres

This place rocks! Everyone is nice and professional. "Sochie" guided me through the process and made me feel at home. I got my eye glasses in a few days and I recommend this place to everyone.

LeeAnne B. Koehrsen

As a new patient the ease of setting up my appointment and getting seen was seamless. Everyone that I encountered was great and the level of customer service was outstanding! Highly recommend!

Teva Murray

There were several problems initially. Im editing this review to reflect new developments. The Dr. contacted me and made things right in every way. As such, I can now recommend TSO Allen.

Cody Parker

Love this place. Took my wife and kids and they took the time to make sure we understood what was happening and answering all our questions. The staff are all so sweet.

Kary McMillian

Both my husband and I went here for our eye exams and get new glasses. The Optometrist and his staff were outstanding, informative and helpful.

Manideepa Dasgupta

These guys are outstanding, caring and go above and beyond. Brilliant!

Garrett Jenkins

GREAT doctors and very helpful staff!