Dental Solutions of Roxborough

Reviews 13

MR

Mr. Anderson

Looks like the employees here are reviewing the practice. I have been a patient here, but will NEVER return. This place has changed NAMES repeatedly, but pretty much kept the same staff with occasional firings. Check for yourself. I believe the previous name was American Dental Associates or something along those lines. They are a torture clinic. Maybe 5+ years ago they had a couple of decent dentists, but they left (for good reason from the looks of it), and the people hired since are sub-par to put it nice and polite. One says he is a teacher at Temple and waves his ID like hes an expert, but has done the WORST dental work I have ever received in my life. This place is like going to a car dealership and dealing with used car salesman to get anything done or priced on top of the bad care. They leave you with that slimy feeling walking out after trying to get strait answers from these people. I actually think the used car salesman are more honest. Find someone else, or feel like an idiot if you dont believe this review and go to get hosed. There is no way this place has this good a review unless employees are doing the reviews.

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LA

Laura M

Tried this place out because it was convenient to where I live, my final opinion is dont waste your time here. I scheduled for a normal teeth cleaning through their online service where I could speak to a live representative and choose an appointment time and specify reason for visit. Appointment was booked, I received appointment reminders etc. I arrived on time and was told their system scheduled me for the wrong type of appointment and they didnt have room for me. I was told to wait half an hour to maybe fit me in and if it was longer than that theyd let me know. Waited for 45ish minutes and didnt hear a word so I walked out and will never return. Front desk seemed impatient and not too caring about the mistake in the system, acted like it was my fault for using the online appointment service. Why offer it if its not valid?

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LI

Lin L

Many reasons make me dislike this clinic, mainly for the supporting staff. When I called, they put you hold for 10 minutes. I hang omup and called again, they picked up right away. Obviously, they forgot somebody was on the phone. When there was a billing issue, my husband and I called insurance and were told they billed wrong. We told dental solution roxborough this after many contacts with insurance and them, they still tried to convince that they did everything. They kept sending bills without trying to fix this issues. They finally called my insurance and found out that they billed wrong. Such a hassle! Dentist and hygienist were nice and professional though.

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AT

Athena Simpson

Not parent friendly. My son is two and until today hes gone with me to every doctor and dentist appointment Ive had since his birth. He sits strapped into his stroller playing with a tablet. No one has so much as blinked at me for bringing him with me. This office turned me away because they dont allow "babies" in the back. They do have Saturday appointments so I can work around this, but seriously theres nothing on their website about the policy, and just because you dont have a sitter doesnt mean you dont need dental care. I just moved to this city, I dont know anyone, and I dont have an established sitter. Inconvenient.

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MA

Matthew Howard

My initial experience with the Dr. and x-ray tech went well, however, my actual "cleaning" was a joke. The hygienist took about 8 minutes, maybe less, to do my entire "cleaning." When I raised this concern, I was told that only one hygienist was present (who I had received the service from) and that she was on lunch, and that more cleaning would be an additional cost and only a "polishing" was covered. I may have received a half polishing, but I guess it was lunch time. Highly disappointing, my teeth dont even feel clean.

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JA

Janet Wells

I would recommend dental solutions to anyone I know theyre very professional and the Dentist R very professional in what you have to have done to your mouth if you ae looking for a great smile I recommend going to dental solutions at least once so Dr. Kim can look at your moth and tell you what you have to have done

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LI

lissette delapaz

I will totally recommend it . my experience went well DR Kim was very much to the point he hear me as a CLIENT... and thats was very important to me. did not insist to do a root canal and pulled my bad tooth out. What I wanted!! Thank you DR. Kim!! and the staff. M.L.D

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ER

Erica Ostrom

Staff is very friendly and accommodating. Really appreciate the late hours of operation so I dont have to take time off of work to be seen. Highly recommend this office for your dental care.

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JE

Jeff Pierce

Have been going for 8+ years. Great local dentist office. Everyone is very nice, service is expedient and skillful. Would highly recommend!

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GE

George Melcher

Have just had a great experience with DR Kim, very informative with every thing he is doing,and he makes you feel at ease, friendly staff.

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BR

Brett D

The dentist was professional and competent. I cannot say the same for the rest of the staff. Would not recommend them.

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WI

Will Streit

Terrible experience, overcharged for everything. Used novacaine for a cleaning just to gorge me for more money.

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IS

Isalynn Lancaster

Love my dentist. The work was done fast and correct. The staff is the best !!!

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