Mamaroneck Veterinary Hospital & Pet Resort

Reviews 9

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Brianne Germano

I came to Mamaroneck Veterinary Hospital 2 and a half years ago when I got my hedgehog, Peanut. I called every veterinary hospital in Westchester asking if they would see hedgehog’s and Dr. Gilbert was the only one who said he would see her as his patient. A couple months later when Peanut was 5 months old she got sick and was cared for by Dr. Gilbert. The exotic vets elsewhere did not care about her health, but wanted to run multiple costly tests on her and charge an astronomical amount for any kind of surgery done to her. It was a place that catered towards exotics and they had no hospitality and was not interested in helping animals. Dr. Gilbert was very honest with me when it came to treating Peanut as he had never done this type of surgery on a hedgehog. The operation was a complete success because he dedicated much of his time doing all the necessary research. After the surgery he made sure to check up on her and make sure she was feeling better, and she was. If it was not for Dr. Gilbert Peanut would not have made it much longer, I would have lost my little girl. He saved her and allowed me to spend many happy years with her and I will forever be grateful. As hedgehogs are prone to medical problems I brought Peanut back to Dr. Gilbert many times whenever I suspected a problem and each time he helped her and made her better again. He was with Peanut when she passed and just like me, he was heartbroken. I’ve never seen a veterinarian care about animals like he does. If he ever moves I will have to as well because I know that in his hands my pets will always receive the best treatment possible. I have complete trust and confidence in Dr. Gilbert and I couldn’t imagine taking my pets anywhere else. The staff is very welcoming and comforting and always came to see Peanut whenever she was there. She was a very friendly hedgehog, so the staff always wanted to see her, hold her and see how she was. They are all truly wonderful people and the doctors there are gifted.

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June Battersby

Just had my dog Koda (large German Shepherd) in due to chronic painful ear infections. My previous vet said it was just wax build up. To my dismay it was a serious infection. Due to the misdiagnosis my dog has been in pain for two years now and it resulted in a punctured ear drum. Thank god I decided to take him to Mamaroneck Veterinary Hospital for another opinion. Dr. Shepherd and her staff were professional, dedicated and compassionate. Dr. Shepherd refused to give up on her quest to find the underlying cause. Her wealth of veterinary knowledge has given me back my playful gentle giant. The entire staff starting with the front desk are amazing people who demonstrate a true love for the well being of animals. I cannot say enough about my positive experience there. Thank you Dr. Shepherd and your entire staff!!!!

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Juan Cruz

First I want to start by saying how horrible a place this is for your pets. And if you are thinking of leaving your dog there, owner beware. My dog Diego only 4 years entered the facility on May 12th. At the time he was happy and very healthy dog. A few days later while on vacation I received a call saying he had a urinary tract infection. When I return from vacation the medication provided did nothing, but make him worse. Sadly I must say that a few days later my Diego past away at the young age of 4. The clinic and resort refused to take responsibility for what happened and all they did was charge me upwards of $800 for an illness he received while staying there. I hope that anyone looking to leave their pet with them really look into it first.

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Beth Feldman

Our pets have been patients of Mamaroneck Veterinary Hospital & Pet Resort for nearly a decade. We really love the entire staff there. They are kind and caring with our pets and we found them to be even more attentive and sympathetic when we learned our cat had developed an advance stage of cancer and were faced with deciding on a course of treatment to try to extend his life. Most recently, we brought our new puppy in and learned a lot about what we should and shouldnt be doing. Plus, weve also boarded our pets at the Pet Resort and were given continuous updates about how they were doing. All in all, if you are looking for first rate service for your pet, then look no further than the Mamaroneck Veterinary Hospital and Pet Resort!

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Keith Friedman

In full disclosure I am friends with Dr. Gilbert and his family. However, we drive nearly 30 mins to have him take care of our Labrador Rufus. This is not for a discount but rather because we have the utmost respect and trust in Dr. Gilbert. Recently Rufus swallowed what was eventually determined to be a tennis ball (not normally something he does) and Dr. Gilbert and his staff took such incredible care of him. The Dr. did not jump into surgery and instead tried other methods to get him to pass the objects. However, we were unsuccessful. Surgery was performed and Rufus is back to himself and still loves Dr. Gilbert whenever he sees him. Both professionally and personally.

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Traci Phillipson

We have taken our pets here for many years. They were especially helpful with our dog Cody, who was quite difficult and unfriendly at the vets. Dr Gilbert in particular was always kind and tried to minimize Codys distress. He was very compassionate in June when we had to put Cody to sleep after 12.5 years with him. A few weeks later we adopted another dog and we will certainly continue to use this vet. The services seem a bit expensive at times, but I think this is because the vet we came from and used for decades ( until he passed away) was underpriced, and Cody was a more difficult case because of his attitude.

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Tee Pasch

Really nice place. Ive been using Dr Gilbert since May of 2011. My regular veterinarian was away for the holiday weekend and my friend kindly referred me to Mamaroneck veterinary hospital. The first person to take my telephone call was Barbara. She was very personable and gave me an appointment for that day as a matter of fact. I have been using Dr Gilbert ever since. I also started recently using the pet resort for a new puppy and I have to say that he was taken care of very well. The care that my three dogs receive is wonderful from every angle.

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Katherine Murphy

As a naturalist and wildlife rehabilitator, I have worked with hundreds of exotic and wild animals. Of the many vets I have used personally and professional, Dr. Gilbert is by far the best! He is very knowledgable, thorough and personable with a diverse background of experience. The staff is friendly and the facilities are spotless, I would say this is the best veterinary clinic in lower Westchester!

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A Private User

The staff is attentive and really loves animals! Its also the cleanest kennel that Ive ever seen. . . and over a lifetime of dogs, Ive seen PLENTY!! I also like that there is a full vet hospital right there in case anything happens while were away. The new owner Dr. Gilbert is great too, and Im telling all my friends that if they love their pets then this is the place to bring them!

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