Category: | Hospital |
Address: | 2020 Newburg Rd, Louisville, KY 40205, USA |
Phone: | +1 502-451-3330 |
Site: | kentuckyonehealth.org |
Rating: | 1.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MR
Mr. Wi-Fi
My daughter was released from this place last week, September 17, 2014. She had been admitted on September 4, 2014, she was sucidial and has Aspergers. We waited for 7.5 hours just to be evaluated. Then another 2 hours for the doctor to return the staffs page, and give the okay to admit. Once my daughter was admitted they instantly came and took her from us, not one person went over any rules, regulations, phone calls, visits, etc. The next morning I had to call them to see how things went throught the night. Her first week was not so bad, they had stopped all of her medications and the doctor called to explain to me why. Second week, the social worker calls me, she kept referring to my daughter as a "He" then would call her the wrong name!! My daughter was there 2 weeks before the social worker ever meet my daughter. There was many other "Small" issues that I wont go into, I was use the space for the major NO NO! On September 16 we had family threapy and the threapist told me that my daughter was no way shape or form ready to go home, and she was going to recommened that she be transferred to another unit for a longer stay. She agreed that the medications the doctor had put my daughter on were not working well. Then around 9 am the NEXT DAY the same social worker calls me to tell me they are releasing my daughter at 2pm that day! She said, "Oh no Mrs. ******* you must have miss understood me yestereday so and so is doing so well and she has earned the right to go home! Over the next few days I kept calling Dr. Chibbers (her doctor there) to tell him that my daughter was severely drugged and could not stay awake. He would never return any of my calls. Then yesterday my daughter said her head felt funny and she was weak. I took her to our local emergency room, and told them her medications. The doctor about fainited when he heard that my 70 lb. 12 year old was on 4mg. of Clonodine a day! He said 2.5 to 3mg is as high as you ever go for a full grown adult, let alone with other "Strong" medications like they had her on. He told me that my daughers blood pressure was very low was why she felt that way and to stop the meds right away. The ER doctor also tried to get in contact with Dr. Chibbers to no avail. I WILL NEVER EVER send my child back to that hell hole, and I wouldnt recommend anyone to send someone there!!!!!
JO
Jon24dead
Horrible, useless place. We took our child in for a crisis situation, and at first, it sounded great-we were told he would receive medication, therapy, family supports, etc. Three days later, the doctor had recommended medication, but it hadnt been started. We were told the meds werent started because the behavioral therapist needed to get a baseline on his behavior without medication, but medication would be started and hed be monitored to see how he reacted to it. Five days later, still no medication or anything other than behavior monitoring. The promised family training never materialized, either. When we would call or visit, we were told our child was doing good, he was fine, doing great, etc. So, we said we would take him to a provider closer to home, since he was doing better and he already had an appointment. Suddenly the behavioral therapist changes her tune and says hes had a horrible time, and isnt safe to take home! We were scheduled for a family training session on the eighth day, though. On the way up to the hospital, we were told the session had been cancelled. We called a lawyer. When we arrived at the hospital, we informed them that we had been speaking to a lawyer and knew our rights. Suddenly the behavioral therapist was available to meet with us! Imagine that! We signed our child out-OLOP wasnt providing any treatment he couldnt get at home. When he left the hospital after only eight days, he was dehydrated and had lost five pounds. If hed been in there for another week or two like they wanted, he would have starved to death or gotten a feeding tube! Do NOT take any child to this place!
AL
Alex Rose
I was placed here for attempted suicide, and at first I wasnt even placed in the right ward. I was placed with a bunch of adults over 20, while I was only barely 18 and should have been placed with my peers. I was told after the fact that it had, in fact, been the wrong ward and that it was for people who "werent expected to ever check out." I wasnt taught coping methods. I wasnt counseled. No one even asked me why I tried to kill myself. No diagnosis was made in regards to my mental condition, or referred me to a therapist, or even recommended I seek counseling. I was simply chucked out of the system to make room for the next person the moment I was perceived as stable. By the time I checked out, I wasnt any better, I still hated myself and wanted to die. Honestly Im just lucky I actively searched for a real therapist after all that. Edit: I forgot to mention this part. Not only all this, but I have special needs. I have a medical condition called Familial Adenomatous Polyposis (its a condition that causes cancerous polyps to develop in my digestive tract, and as a result my colon had to be removed at the age of 5). It causes me to sporadically lose control of my defecation, because I literally have chronic diarrhea. This is especially bad when Im in a place Im not used to, because I become nervous and that exacerbates it. I asked if I could have privileges to take showers in the morning, because I have accidents at night, and I was denied that. It was humiliating and made me even more depressed than I already was.
IA
Ian C
The staff are on their phone texting and ignoring the patients 90% of the time. They gouge you with lying bills inflating prices 10-100 times. It shouldnt cost $1,000 a day to feed people cheap low quality slop and pills while they sit and check facebook on duty They used paper garbage bags for wet garbage so it dripped all over the floor sometimes creating a very dangerous situation. What idiot thought up this idea!There is no excuse for this stupidity. A person could be seriously injured by the floor slippery with greasy garbage and wet food. I saw at least one patient slip and almost fall. They should use plastic bag like UofL or any other hospital would. They seem to like doing everything backwards. OLOP people just dont take pride in their work or have any common sense or compassion for patient safety and care. Doctors spend 5 minutes with you and clearly show no interest. Bensonhaber is the worst; that lazy hack should be fired or retire. He is very distant and cold. They do not communicate well with people and play games. The group leaders are worthless, too - one seemed like a drill sergeant and had no empathy or warmth & the other seemed manic or psychotic himself. He looked like actor William H. Macy, but high on crack or heroin.
KE
Kelsea Cauley
This place was awful. My first night there was me waking up to the staff playing with my stun gun and laughing about it. When I confronted them, they just sent me to my room. My roommate was vomiting and sleeping in her own vomit and it was several hours before anyone checked on her. Group therapy is a joke. Its basically a place where everyone says their names and then its done. They only try to drug you and not actually help you. You will have zero freedom and will be treated less than human by the staff. My doctor rarely saw me. He would only come in for a few minutes then try to prescribe me pills without talking to me about it. One of the medications he tried to prescribe was something I had a bad reaction to in the past. I could have gotten incredibly ill if I didnt ask what they were giving me. There is basically zero activities to do. You might as well stay in your room, but that would only make you look more depressed and probably hinder your chances of leaving. Overall, I would recommend that no one goes here for mental health reasons. You will not get any help, but you will be drugged.