The Brook Hospital

Reviews 7

RA

Rachel Keith

I would give this place negative stars if it were available option. My 17 year old daughter is being held in this facility against her will. Let me explain. After several week long acute care visits to another excellent facility our daughter decided (note: our daughter decided) to try residential treatment to help with her recurring suicidal thoughts. We entered her into this facility Friday of last week (it is currently 10/1/15) with high hopes. We visited her Sunday and things seemed fine. On Monday she was having suicidal thoughts and did not receive any form of therapy for those. On Tues I was notified that she was in a quiet room to calm down bc she had wanted to hurt herself. I was told she had a utensil and they forcibly removed from her hand. This was later denied by my daughter and her therapist (without thinking, I believe) backed up my daughters version of events. They also called asking permission to give her benadryl and thorazine IF NEEDED. I asked why and was told it was only a precaution and that all theyd given her was benadryl. I spoke with my daughter who told me they gave her 2 medications, refused to tell her what she was taking, and threatened to give her a shot. She was not being unruly or disobedient. She was crying and hyperventilating due to a panic attack so they drugged my child into sedation instead of helping her with the issues at hand. Ive requested that she be moved to another facility only to be met with threats of calling CPS on us if we try to take her elsewhere. She was not court ordered to be there. Shes never been in trouble. Theres never been any abuse in the home. Yet they threaten us with child protective services for wanting to seek better care for our child? Her doctor then said she will help and yet hasnt and is not returning our calls. Staff is rude and hung up on my husband today. No one will return our calls, not even the house supervisor. Our daughter is being held against her and our will. Please do not take your child to this facility. Our family is currently enduring Hell and they do not care. They do not care about the patients needs or wellbeing.

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JA

Jasmine Banks

I was there for major depression. I tried to kill myself two times. I cut myself. I needed help. First, they misdiagnosed me because I had been there as a kid and had anger issues then. They denied I was depressed. Another girl who had depression was treated totally different. They acted totally different with her. They blamed me for everything. The case worker, Andy or Andi, withheld my belongings until I accepted being in the residential part. Which when you are depressed is the last thing you need. The counselors on the acute unit knew I was depressed. But the case worker and doctor denied it. They lied to my mother. They denied me to see her or talk to her because I came back early from a visitation. They threatened to put me in the quiet room if I didnt tell the truth about an incident which did happen. I lied and said it didnt because they were threatening me. They put me in the group of everyone else even though I was depressed. There were two girls with eating disorders and they treated one like crap because she had some anger issues supposedly. That girl was so nice. They let the other girl do whatever because she had no anger issues. So basically if you have any anger issues but are depressed or have a separate issue, dont expect help. It was so humiliating to sit there and be told I am not depressed. 5 close friends died within one year and my grandmother. I was bullied so much in school. I was clearly depressed. I had dietary restrictions. I couldnt have dairy. I told them this as soon as I went back when they asked and I was denied soy milk because the girl with the eating disorder had been using it too. Even though I had it in my chart. The other depressed girl had special therapy because she was depressed. I was told that I was not depressed so I got no help. It is like a prison. I would highly recommend another hospital. It is the most messed up place ever.

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CU

Currently Drowning

If giving no stars was possible, I would. My experience at The Brook was horrendous. The majority of the staff were rude, and most of them smelled like weed when they came in from their break, or were talking about popping xanax. One staff member was trying to give me the shot, known as "booty juice" just because I was crying for being put in the quite room for no reason, I had to threaten having my dads lawyer call in order for them to not give it to me. Another staff member (nurse) had talked about me with another patient on the residential unit saying I was attention seeking for purging, as I have bulimia. The only nice staff were the teachers. I DO NOT recommend The Brook to anyone, as they should be shut down!

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DA

Danni Dumont

The staff are very rude and inconsiderate. I was already very upset having to be there, the last thing I needed or what ANY patient needs is to feel alone. For people that are supposed to be HELPING us, the staff sure are very mean and a lot of them should be fired. If you dont like your job or if you cant do it right than I suggest you go find another field to be apart of. The patients need help, they need guidance. They dont need you making them feel uncomfortable or making them feel alone or that nobody cares. The only person I could say was nice there, was the nurse. Thats it. I would never recommend this place to anyone. Horrible experience. I was so happy to be discharged. It should be SHUT DOWN.

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LA

Larry Bryant

I went in to be evaluated and the very young evaluator (qualified? ) told the doctor the opisit of what i said and left out important information. The result was me being forced to be impatient against my will. They said i was suicidal. Hadnt had a suicidal thought or ideal in over 20 yrs. Never had my freedom stolen until then. I let them know how wrong they were. I cussed all saff back talked made life as hard as they made for me. They let me go the next morning. Dont never go there for any reason whatsoever. If you work for a certain lou company their is a other opinion. Take it. Their mistake/ incompetents cost me a loss of freedom that i shall never forget. Shut it down.

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SH

sherry harvel

First of all It is like it is horrible and they use chemical restraint and they dont tell you this on the website. It has been like a year and i am just opening up and i am going to tell you the dont talk to very much they sedate a five year old. I am not making this up and i an Meghan j. and I was 12 and my stay there I was Traumatized and now I am warning people and telling people about it.

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AL

Alexai Broen

This place has mentally scarred me. I am no longer an ok human being because of the "treatment" I received there. It was abusive physically and mentally. Im scared to talk to people about my feelings in case they bring me back there. Many times I was in the bathroom floor in pain because they refused me treatment for my physical disorders. I had to be removed due to my worsening conditions.

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