Mercy Care Chamblee
| Category: | Medical Clinic |
| Address: | 5134 Peachtree Rd, Chamblee, GA 30341, USA |
| Phone: | +1 678-872-7100 |
| Site: | mercyatlanta.org |
| Rating: | 5 |
Location
Photos 1
Reviews 4
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A S
I had an appointment to register as a new patient for my first time. At my appointment, I was scheduled to see a medical doctor instead of a dental doctor as I requested. The dental office were kind enough to squeeze me in. However, when they saw me, I feel as they were not as pleasant. I felt like I was being rushed just because I was squeezed in. I paid a visit fee and deserved to be treated like any other patient who was being seen. My tooth was very loose and I needed an extraction. After they put the numbing medicine in my mouth, they barely utilized the suction and were angrily telling me to swallow my silava and blood. I was laying down and was not able to swallow excessive silava and blood which I intentionally was not causing. As I was waiting in my chair, I really needed to spit so I spat in a nearby trash can. When the nurse returned noticing, she aggresively yelled at me while clealy seeing me in pain in a volume anyone from a distant could hear like I was a child or animal. Out of wanting the service to be done without pain caused by anger, I did not react and apologized to calm her down which a patient should never have to do. After my tooth was extracted and blood was gushing out, the doctor (from my guess) and nurse were telling me to swallow my blood instead of using their suction. Their argument was that its my blood and that I should be able to swallow it. I can not keep swallowing blood that is continually pouring out that could fill up a glass. It was not until I coughed and about to choke that they put the suction in my mouth. During the whole procedure, both of them were talking to me in a way I did not like mor comfortable with; although I did not show I was bothered at the time, I was indeed shocked. They both did not respect me as not only a patient but also as a human being. It was my first time getting an extraction, I feel my experience could have been less difficult. I have seen dentists before and never have I been told to swallow my saliva or blood nor has a dentist or nurse ever been hostile against me for having saliva or blood and not swallowing it. Is it not natural and is that not the reason suctions are for? This is definitely a first for me as well as a surprise for anyone I tell including students of dentistry that I know. Im not sure if they are used to behaving this way with non-English speakers who they know can not communicate or what the case is. I understand that the goal and mission of Mercy Care is to provide exceptional medical care regardless of insurance or income status. I believe it should not be of as the saying "you get what you pay for." Patients should still get quality care even if they are receiving free or discounted care.
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Mary Kinney
The women at Mercy Care went exceedingly beyond my expectations! They were very kind and showed concern for my needs. I walked in without an appointment and walked out with my medications that I had ran out of. I am so grateful for the help they offered me. I will recommend this place to anyone who ever needs help!!
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Kelli Gunter
My husband goes here and they go by your income. Extremely reasonable and very easy to communicate with the staff here.
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ALTHEA RAMSAY
Excellent dental service