Visionworks

Category:	Eye Care Center
Address:	1 Brattle St, Cambridge, MA 02138, USA
Phone:	+1 617-547-6080
Site:	visionworks.com
Rating:	2.3
Working:	10AM–7PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 9AM–5PM Closed

Location

Photos 3

Reviews 4

Celebrity Series

I have been going to this Visionworks (when it started as Cambridge Eye Doctors) for nearly 27 years and have never had a problem here with customer service. The staff have always been very helpful and given me various options to save money on contacts and glasses. The doctors are knowledgeable and efficient; Dr. Hauser is wonderful (and very humorous to boot.) Last year when my contacts (special order) didnt arrive for a month (shipped from UK) they gave me extra soft lens samples to tide me over and the company they ordered from gave me an extra 90 day supply for the delay.

Connor A Jacobson

My experience at this VisionWorks was fantastic. It was quick, clean, and simple. Dr. Hauser was incredibly helpful and offered me advice to get disposable contact lenses rather than waste money on additional pairs of glasses for everyday, work, and athletics when lenses can cover them all. Then, an associate spent time with me working on taking in and out my lenses as a first time user. They easily help me place an order and notified me when the lenses has arrived.

Shiri Ronen-Attia

Very bad customer service and response to customers. Glasses were not supplied when promised, no call back to inquiries when to expect them.

Guosong Hong

Worst customer service.. very rude and impatient when answering questions