Category: | Dentist |
Address: | 5430 Tutt Blvd, Colorado Springs, CO 80922, USA |
Phone: | +1 719-380-0141 |
Site: | northpowersmoderndentistry.com |
Rating: | 4.4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–3PM 7AM–1PM Closed |
CA
Casey Solomon
I have a hard time writing this as I am in general a very positive and forgiving patient. However, I do not recommend this office. I felt like there was too many patients being seen at the same time and that I was caused some pain that could have been avoided with a little more care and attention. To start at the beginning, I did a same day crown and in the process, my numbing medication wore off. I had some excruciating pain before being renumbed and a simple check could have prevented it. This crown has now caused multiple problems for me, which is a known risk and I dont blame them for them for that but, I now have a massive infection I do feel could have been caught sooner. After being up all night in pain (2 months after crown placement and for the second time) I went in Monday morning and explained that I was up all night having pain. When the dentist came in after I talked with the assistant and touched the tooth, I jumped and he was a little surprised it was that sore. I felt like that should have been relayed by the assistant I had just spoken with. Up all night in pain is no joke. I had what we thought was a bite issue and he was going to numb my tooth to readjust my bite. Just FYI, I have now learned if youre in pain and you dont numb as easily as normal, that is a sign of infection. Anyhow, I did not numb with the first two injections and in an attempt to be helpful the dentist gave me an excruciatingly painful shot that had me in tears. Again, kind of hard to be negative here because I know he was trying to help. We adjusted my bite and I was on my way in hopes of some relief. No X-rays were preformed. In fact, none since the initial crown placement even though this was my second time back in the office with what we were thinking could be bite issues. Maybe if one had been done Monday we would have seen this now massive infection that has my face swollen and bruised? Maybe I wouldnt have had to miss more days of work? Who knows? Im not the expert by any means but, after years of pain free dental work, I know things can be ran smoother than this. By Wednesday afternoon my cheek was super swollen and I was still having pain. I called and was scheduled to come in at 11 Thursday. I decided to get a second opinion before that because I was just feeling uneasy about the whole course with this tooth. I had an X-ray done with my new dentist that showed clear infection. I was sent to the specialist who did more X-rays and decided it was too infected to perform a root canal without a few days of antibiotics first. So, now I get a few more days of pain and wait. Anyway, if you are my friend... Id tell you not to go here.
AM
Amy Rose
I have been a patient of Dr Tyler Picketts for many years. When I first went in I was to see someone different. But I got so lucky because I saw him that day. When I went in I was shacking and crying I was so scared. His staff was very kind and understanding. When I met him for the first time I was amazed that someone in his position took the time to listen to me and my concerns I never felt rushed he actually cared. Unlike many other places I have been. He went above and beyond what dentist would normally do. I felt comfortable. The first time I had to take meds to calm me down. By the next time it was the gas I only needed. Now I dont need anything he is very pleasant and takes a lot of pride in his work you might even call him a perfectionist. He listions to your situation and dose what he thinks is best for you and what you can afford. He is not one of the kind of dentists that just start pulling teeth. He talks to you so you can understand what is best for your situation. He goes the extra mile all the time. There have been many occasions he personally has called me after a procedure to make sure Im doing ok. How many Drs do that that you know? Well he dose. I have even gotten get well cards in the mail for my health situations signed by him and his staff actually signed not a stamp but signed. He and his staff really care and treat you like family so if your scared of dentists want someone who really cares and will change your opinion completely please go see him and his staff it will be the best thing you have ever did. Thank you Dr Picket and Staff for always taking the best care of me and making me feel like I was important and not just another patient. Everyone should feel like this so have an open mind and give him a try you will not be DISSAPOINTED!
ST
Stan Sakamoto
As always I’m so pleased to be a patient of the North Powers Modern Dentistry Family! I just went in for my regular cleaning and checkup and still love how great services the team provided me. Right from the start walking in the office the front receptionists always welcome you with a big smile and greeting! The front desk teams are so professional and kind and offer water or coffee if you desire. Now that’s service! For the cleaning RDH Melissa is as great as ever! She takes great care of me and I always trust her to take over so I just sit back and relax. Melissa is a true professional who’s very thorough with great bedside manners as if I’m part of their family! Now Dr. Pickett is actually one of the best that I’ve experienced in my life because of his expert knowledge and honesty. He always makes sure that I get the best care and lets me know exactly what’s happening with my teeth, gums, Lymph nodes, etc. He advises me and treats me for treatments I need and which is great so that I can prepare my pocket book for what is needed so I don’t end up wasting my money! Now that’s integrity for you! If anyone out there just retired or got out of the military like I did. I highly recommend this clinic because it reminds me of the family team I left when I was in the Air Force. Since I did not have dental insurance after I served I tried this office and was happy ever since! They have a great “smile” plan that saved me so much in my costs so I could afford all my dental work here! The North Powers Modern Dentistry is much more than an average dental office; it’s like a big family of fantastic professionals! You will love it!
KI
Kira Tompson
My husband and I had a wonderful experience at this office until it came to a couple weeks after our visit. When we scheduled our visits we were told the staff would check our coverage for our visit. We have 100% no deductible insurance coverage for basic prevenataive and diagnostic care. We both went in for routine cleanings as new patients. We were greeted warmly and the staff was friendly. We received several X-rays including panoramic and actual pictures of our teeth. We thought wow this is great! As they continued doing their several X-rays I even stopped and asked the technician, "youre sure this is all covered by my insurance?" She pulled up my account in the computer and assured me it was. Well 2 weeks later here we are and the office is calling claiming that my husband and I both need to pay our $50 deductible for our cleanings. I called our insurance provider (Cigna) who stated that they only cover 4 basic X-rays. I called the dentist office back and was transferred to the office manager Angela. Now Angela did end up waving the deductible for us (to which I am grateful) but not before going on in detail about how generous she was being, and actually breaking their contract with Cigna by waving the deductible for us. Everything was going great until she decided to point out for about 3 minutes straight how generous she and her office were being by waving our deductible. Lesson learned... dont trust the office to actually check your benefits! If you go here... make sure you know exactly what your benefits will cover even if you do think you have 100% coverage.