Val Vista Dental Group
| Category: | Emergency Dental Service |
| Address: | 1395 E Warner Rd # 105, Gilbert, AZ 85296, USA |
| Phone: | +1 480-558-0212 |
| Site: | valvistadental.com |
| Rating: | 4.3 |
Location
Photos 2
Reviews 17
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Jason Ezell
I didnt have a very good experience with this dentist office and the problem wasnt limited to one staff member. When I was having my teeth Xrayd they put in the cardboard applicators that were way to big for my mouth and even though I tried to tell them being latino that I have a very small mouth and need the childrens applicators they refused to let me use them. This was extremely painful for me to bite down on but was of no concern to the assistant. Then when pulling the applicators out of my mouth she basically ripped them out, leaving cuts in my cheeks. This lovely experience was followed up by my cleaning performed by an another assistant that kept running the cleaning machine into my gums and causing even more pain. I asked 4 times for her to slow down and take it easy that she was hurting me and all she would do is blow me off with a comment(in very broken english) and keep doing it. A few hours after returning home I was still in a great deal of pain from this "cleaning" and had to use oral gel pain reliever to subdue the pain in my mouth along my gums and cheeks. My husband called the office and spoke to the "manager" there which turned out to be Tammy, the same person that did my Xray and ripped out the applicators and denied my the proper size for my mouth, was very defensive and never once even mentioned that they were sorry for the pain and discomfort they had caused me. Instead she said things like, I did her xrays and she only compained to me once so I dont think she was in that much pain and the lady that cleaned your teeth has 10 years experience and has never had a complaint. Really? in 10 years of cleaning teeth she has never made a mistake or has never hurt anyone, ever? After the experience I had this is pretty much impossible to believe. Even good hygienists make mistakes now and then. The appropriate response is to say you are sorry and to do what you can to assure the patient that you will make an extra effort not to hurt this person again in the future. This was not the response from Tammy the manager of this dentist office. She was rude, her staff was rude and shows no signs of caring for their patients IMO. My family will not be going there again.
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A Private User
I unfortunately didnt look at these reviews before going here, I was just happy that they were open on Saturday. After my initial exam they waited till after they did everything to tell me my insurance wouldnt cover the xrays and was charged almost $200 for the initial exam (something most offices do for free or super cheap). Moving aside from that, they wanted me to do all this stuff that was going to cost almost $1000. I went to my previous dentist afterwords and found out that all I needed was 2 fillings which would have cost $80. Stay away from here as there are plenty of other dentists out there.
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A Private User
I went from Southwest dental to here. Horror story after another. They broke my wifes temporary crown while performing dental cleaning and did not offer to replace it while she was waiting for a permanent crown. Messed up her cavity filling and then told her to get a root canal. On getting an opinion for a root canal the other dentist told us she did not need a root canal. One of my tooth had a cavity and had no problems for years. After I got my routine cleaning by val vista dental, it started hurting within a week and I had to get it refilled. The hygienist was quite rough with the floss.
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Diana Paulson
Went there for a tooth abscess. The front office staff is great, very sweet and attentive. The dentist however- not so personable and almost a bit cold like he didnt care to be there, I didnt feel very comfortable but more like I was a pain, it was actually kind of awkward. Didnt give much detail on my infected tooth or really even talk much period, didnt give any suggestions, the staff explained more to me than he did. Even the referral for where to get my root canal was come crappy one-star office, I ended up just choosing my own. Never going back there.
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John Baird
Far and away the most incompetent dentist Ive ever patronized or looked into. Ive spent the last 3 years having repaired what Dr. Etebari effed up. Ive had two teeth pulled due to incorrectly constructed crowns plus two more crowns put in because of further incorrect repairs. I still have the crowns that fell out and verified his complete lack of skill by three more dentists. His staff was polite and appointments always readily available. Hmmmm. I should have noticed that red flag. Do yourself a favor that and go elsewhere!
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Darcy Parmer
If you need a good dentist I recommend Val Vista Dental. They got me an appointment for an hour after I called and its a Saturday!! They are super nice and actually care about their patients and go over everything in detail with you. They even sent me to go get a bite to eat since I wouldnt be able to eat after they pulled my tooth. Im soooo grateful they took such good care of me!
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Brad Leonard
I have been seeing Dr. Etebari since I moved to Arizona in November 2003. He has been a great dentist and I highly recommend him. I have had quarterly cleanings for years there and he has done crowns, fillings, and etc. for me without issue.
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A Private User
I have been a patient since like 2005 and I have always had great experience here. They do great work, their location is great, the office staff is the best and I never have a problem setting up an appointment. Keep up the great job guys!
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A Private User
The staff has been very good at getting my teeth back to health. They are very professional and courteous to my needs. I will always recommend Val Vista Dental to all my family, friends, and acquaintances. Thank you!!
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A Private User
I have been a patient of Val Vista Dental for a few years now and I love it. I always receive excellent service. The entire staff is very caring and have so much patience with me. Thank you so much.
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A Private User
Ive always been pleased with this dentist office. Everyone is nice and helpful, putting me at ease. I trust them completely, and I always feel better after seeing them. Keep up the good work.
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A Private User
I am always satisfied with the job that is done, it is excellent. The staff really cares about the patient and not just the job, they’re gentle but thorough. An overall great dental office!
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A Private User
Ive received great treatment from the staff for over a decade. I totally trust you guys with my dental health. Very impressive, helpful, and professional service.
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Amber Bach
I love Dr. Etebari! Thanks for the extra numbing; great works. The staff is very professional. I am very satisfied with the visit. Keep up the good work.
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A Private User
I signed in and they called me back within 2 minutes! Fast cleaning and very thorough along with great service! Thank you Val Vista Dental!
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A Private User
The office staff here are very professional, friendly and caring. The dentist is great as well providing grade A care at all times. Thanks
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A Private User
Its nice to know that when I have an appointment at a certain time Ill be seen at that time. Great job to Dr. Etebari and staff!
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