Access Dental - Chico

Reviews 8

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Bruce Meyer

I recently moved to the Chico area and needed to find a new provider for my dental care. Access Dental had mostly good reviews, so I selected them. They gave me some forms to fill out in advance. These included 4 pages of providing registration information, dental and medical history and an authorization and consent form. I had no problem with those. However, there was another 2-page "informed consent" form that I did have a problem with because it requires you to acknowledge BEFORE even seeing a dentist that you have received information about numerous potential treatments when none has been provided . It also requires you to give blanket permission for the dental office to do whatever procedures they choose. In other words, they can do whatever they want and are legally covered. The document is poorly written (several typographical errors and improper verb usage, e.g. past rather than future tense) and reads as though it was written by a corporate attorney to cover every conceivable occurrence and requires the patient to basically waive all rights. For example, under the section, "Removal of Teeth," it states that "Alternatives to removal have been explained to me" (Obviously that is not true since I havent even seen the dentist yet.) and "I authorize the Dentist to remove the teeth outlined in the treatment plan and any others necessary . . ." (There is not yet any treatment plan. I dont really want to give any dentist prior approval to remove my teeth.) There are many other examples within this form of giving the dentist permission to do whatever operation she chooses and to claim prior knowledge on the part of the patient. When I first read this form I knew that I couldnt sign it, so I called Access Dental and was told by the woman answering the phone that I should just bring what I had to my first appointment. When I arrived and submitted my other forms, I was told they needed one more signature - on the informed consent form that I had already told them I wouldnt sign. The office manager then inserted himself and told me that I couldnt have my check-up without that form because they would need it to do x-rays. I said I would be happy to sign anything giving them permission to do x-rays. In fact, I already had because the "Patient Registration Form" that I had already submitted includes the statement, "I hereby authorize doctor or designated staff to take x-rays . . ." Needless to say, I left that office quite angry because I had been led to believe that the objectionable form wouldnt been needed, and I had wasted several hours of my time in preparing forms and traveling (one hour round-trip).

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Mickey Young

Today I had the best visit with a Dental Hygienist that I have ever had. Her name is Ritika Jaiya she said just started at Access Dental in June. She did a thorough cancer check for lumps in my head, neck, jaw and inside my mouth. She gave me excellent information about TMD that I have never heard before, and I have done research on the internet. She did a wonderful job cleaning and gave me a choice of the water jet or hand planing (which I actually prefer). She actually asked me if I liked the flavor of the toothpaste (tangerine) and said she would note it in my chart! On top of doing an excellent job, she is a sweet, pleasant and funny person. It is obvious that she loves her work and really cares about her patients. Just wanted to share!

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Megan F

This is a wonderful practice!!!! My family and I all go here, and have always been very pleased. At first, I thought it would be like Western Dental... it is the complete opposite! Complete, polar opposite! Short to no waiting time, knowledgeable staff and dentist. Quality dentistry. The female dentist is amazing, and James is our favorite employee. They work efficiently and seamlessly with our insurance. They have always provided excellent dental work, and dont do unnecessary services. They always let you know the cost up front, and offer payment plans. We highly recommended!!!!

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A Private User

I am new to access dental but i must say that the way that they conduct business and care for the customers is awesome!! to say the least, from going over your coverage to make sure you dont go over, to feeling totally at ease in the dentist chair which we all know is not most fun thing to do, they had me convince from the first visit that this is the place to go for dental work, and believe me i spread the word to all my friends and family. thanks again Access Dental, look forward to my next appointment.

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Senta Burton

This office is the best kept secret in town! The staff are friendly; they take their time and make sure you are comfortable and clear on what is going to happen. The doctor is amazing! A real pro! I have never had a bad experience at his office.

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A Private User

Amazing! I called because my son chipped 2 of his teeth while skateboarding...they got him in quick, were very gentle with him and got both of his teeth fixed right away! Staff was very professional and worked to get him on and out!

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A Private User

Commendable Job! I had a very pleasant appointment. I needed a crown and Dr. Garces did the work which went very smoothly!

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Meagan Vance

I thought it was going to be a hole in the wall, but they are great!

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