Visionworks - Centennial Center

Reviews 13

A

A Burr

Terrible, the absolute worst. Day 1: Called about getting my prescription extended. Said they would give a note to the doctor and to expect a call back shortly. Day 2: Called back to see if it had been reviewed and told "the doctor is very busy but it is on her desk, We will call you back ASAP. Very rude attitude Day 3: Called again. Was finally informed that the doctor has been out on vacation, and will be for another 5 days. The "Manager" cared very little, if at all, and made this very clear with her attitude. With their frame selection that went out of style years ago, that are CONSTANTLY on a buy one get 23 free sale, you would think they would at least TRY to have good customer service. Nope. They will never get another dollar from me. Update: I did receive a call back from the General Manager, who was friendly. However after waiting 3 days with broken glasses a nicely worded explanation is insufficient. There should have been a solution offered.

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Chantel York

Everyone here is very friendly and so helpful! Its visually clean and precise. See Emily and Melissa when you go, two beautiful ladies with personalities to match!! It was one of the best experiences I have ever had, and Ive worn glasses most of my life and contacts for 14 years now. Oh and btw, they will tighten, replace screws for free so dont aggravate yourself by trying to do it yourself, visit Visionworks and enjoy present conversation with some wonderful people.

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Joyce Dunbar

I worked with Joana (the store manager) to get sunglasses after cataract removal surgery. She was so helpful and kind. I could not be more pleased with the glasses. Best of all, Joana always remembers me and is interested in me and my life. It is refreshing to find someone like her in a retail setting. I will recommend her and her store to everyone. Thank you, Joana, for being there to help me.

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Halley Nelson

Amazing! Must write about my excellent experience here. I was with a friend picking things up, didnt buy anything. The nice guy cleaned my lenses and tighted my screws and sent me on my way with a handful of cleaner packs knowing I wasnt there to buy. My friend said his glasses were great too. These guys know customer service.

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Amy Lantz

Dr Laura Mangers was fabulous with my 5yo during the eye exam. She was patient and kind and very thorough! I highly recommend her! The staff for the sales floor were friendly and very helpful. I recommend this place to anyone! We do t have insurance and their prices were the best out of everyone.

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Jeff Ogle

I went in and waited for over an hour. I had to go up and see what was going on. After they search for over 5 minutes they finally found my file. I was very patient with them but will never go back. They dont care! You are only a number to them and they still cant keep track.

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Sheilah Davis

The staff is friendly. Dr. Gallegos is wonderful. I thought I couldnt wear contacts but the doctor found the issue and helped me correct it. They are surprisingly inexpensive, too. Youll like it here.

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Murphy Huston

These guys are outstanding and go out of their way to make the customer happy.... when it is time to get my eyes checked I only see Dr. Johnson and have for years

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mark bernardi

Connie and her team are the best. They have taken excellant care of my vision needs several times now and i would highly recommend them to everybody.

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Juan Rodriguez

The experience was great. Great customer service, very professional, friendly and knowledgeable. I walked in and they took care of me right of way.

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Ryan Hedrick

Outstanding customer service and the Doc was great. They have a large selection of frames and the prices are good. They took great care of me.

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JE

Jeff D3ltablues

Friendly but overpriced. Exams are fair at $59. I decided to order my frames and lenses online.

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TR

Troy Martin

Great people

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