Category: | Dentist |
Address: | 827 Broadway #320, Oakland, CA 94607, USA |
Phone: | +1 510-832-3713 |
Site: | totalhealthdentalcare.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Rosa Romano
I went to Total Health Dental Care on Broadway St. because I needed to get my wisdom teeth extracted. I left a $100 deposit and was promised they would call to make an appointment. A month went by and I hadn’t heard from them. So I called, multiple times, and each time they told me I had to talk to the manager, Ashley, who apparently doesn’t exist or doesn’t work there, because after calling four times I was never able to talk to her. She was either sick or on vacation, and never called back. The result is that I went somewhere else to do the treatment, and they promised they would pay back the $100. Last week I called again to hear the same story (I had to wait for Ashley, who was sick), but she hasn’t called. While I’m going to go hard on them to get back my $100, in the meantime I can tell everybody else to absolutely stay away from this place. One more story from my single and short visit to their office could help give a better idea. When checking me up for the wisdom teeth treatment, they found a cavity. It was quite deep but by all means standard. They proposed to put a crown, but without a root canal treatment since I didn’t need one. I thought, who puts a crown on a live tooth for a trivial cavity? In fact, the following week I went to another dentist to get the cavity fixed, and there were no crowns involved, just a simple procedure. The truth is Total Health Dental Care wanted to sell me a crown at all costs. I have met greedy dentists before, who at least did a good job. At Total Health Dental Care not only are they greedy, they are also straight out incompetent, and absolutely incapable to manage appointments and run a dental center. Do yourselves a favor, take your beautiful smile somewhere else!
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Tom Carter
This dentist office is by far the best dentist office I have ever visited in a long history of dental concerns. Dr. Pacheco is an amazing dentist who has the great opportunity to work with seasoned professionals and considerably assisted by cutting-edge technology. The entire staff are naturally hospitable and are trained to make sure your every desire is anticipated and fulfilled. They offer hot drinks, an ipad for your listening pleasure, an onsite masseuse and bend over to help find a way for you to afford quality superior dentistry. I saw people of all races, ethnic groups and walks-of-life there, all smiling. Nobody seemed to want for anything. Employee relations was of the sort that everybody was covering for everyone else, so that there is no lapse in service anywhere. Most of all, the tell-tale sign, the owner, a seasoned dentist himself, was smiling and relaxing and enjoying the expeditiously well-running operation. Not only could you tell him proud of his people and office, but most happy to serve.
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John Kelly
... if not better. Theres new equipment, text messages to remind you of upcoming appointments, and -- after about a year of changing faces -- what looks like a stable and well-qualified staff. I had two crowns done this morning. No pain. Not that it was a pleasant experience, but Dr. Hokmabadi is a master of Novocaine, and of follow-up -- he called around 5:00 p.m. to see how I was doing. The new hygienist has revolutionized the way I take care of my teeth, and I will probably need fewer fillings and crowns thanks to her. This guy is good. Hes sharp, engaged with his profession, and putting a lot of energy into making his practice one of the best.
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Andy Wood
Im a big wimp when it comes to dentists. What drew me to THDC was the option of sedation, which made it so much easier to face the work that needed to be done. They are so good, that I dont even bother with sedation any more....but its there nonetheless - just in case.
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Belete Abuye
Great staff! Excellent work!!
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Francisco Dominguez
nice work!