Princeton House Behavioral Health

Reviews 6

JA

James Luckett

I am calling many places to find the right place for my relative who has alcohol problems. I am asking each place about their program, qualifications of their staff, treatment methods, patient population and trying to get a sense of their style. I am polite and organized in my approach and my questions are brief and reasonable. Some places I have called have been cooperative and helpful and others the opposite. The person answering the phone at Princeton Admissions was brusque, dismissive, arrogant, unhelpful and impatient. She would only give canned jargony responses to my questions, rattled off in a monotone. She seemed irritated that I would dare to question whether Princeton was the right place for my frelative. I asked if I could have a longer conversation perhaps at another time with another person in order to assess whether I wanted my relative to apply to their facility. She just snapped "What else do you want to know?" So I asked my next question and got another empty flat response that showed she really had no respect for what I was doing or interest in helping or informing. Just empty generalities "We provide professionally qualified services." Perhaps she knows its a bad place and this was her way of warning people away. Its very important to pre-screen places before sending your alcoholic or junkie friend or family member to call or visit. They may not have the resilience to bounce back from a bad encounter like this one and it will be harder to get them to try the next place. Im very glad I called first and found out how bad the person is at Princeton House admissions. We will go elsewhere.

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A

A Private User

I took my husband to Princeton House for their rehab program. They took his blood pressure and temperature, asked him a few questions and then told him that our insurance would not cover an inpatient stay (which he clearly needed as he was detoxing in the waiting area). Another rehab facility called me while we were at Princeton House (they had recieved my contact information after an addictions therapist friend reached out to them. He did not recommend Princeton House and specifically warned us that they would reject him). When we told the nurse and the receptionist that we were going to go to the other facility that had a bed waiting for him so he could get the much needed help in recovery, we were told that we could not leave. We were told that the nurse was consulting the doctor and could not be interruped after we tried to leave again. Eventually, security was called when I told them that he was being held against his will as they would not admit him and not help him. They said that he signed something, which he did not read as he was extremely ill at the time. Only after I called the Department of Health from their office, were we allowed to leave. Meanwhile, my husband was in unnecessary pain for over an hour. What a horrible place. I would not recommend you take your loved ones there for help.

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AL

Alexandra Gray

I went here for outpatient and had a variety of experiences. On one hand, the trauma program was incredibly helpful and they did a good job when it came to supervising my weight. Also, my first therapist was amazing. But the DBT was not good at all. Since going to other programs Ive learned more about DBT, and have learned that many of the skills they taught should be applied in different ways. However, the worst thing about Princeton house was the second time i went there. In my first visit, i spent a few months there and it was pretty helpful. However, the second time i was only there for a day. My previous therapist had left and i was stuck with a therapist who i already didnt like, as she had made some rude remarks about the patients the last time i was there. But my psychiatrist was the worst. After telling him i thought i was suicidal, he told me there was a 50 percent chance i would go to hell if i committed suicide and that there was a chance my mom was in hell right now. (I had already told him i dont believe in hell or heaven). And while he was saying that, my therapist was in the room, doing nothing. He also told me i have bipolar disorder (which i dont). I ended up going inpatient and not going back to princeton house. In my opinion, its gotten worse over time.

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NB

nbaking9999

Princeton House was beyond awful. My mother lied to the police saying I hit her which landed me in this despicable place in June. I was also here four years ago because I broke a remote. My parents and so many people I know have broken so many things that were far worse which is extremely unfair to have me sent here. I even told Dr. Rao in 2011 and the other doctor who worked here in June about this, and all they did was drug me. Before I left, the nurse inserted this incredibly high dose of Invega in me. I couldnt even function after that and I spent the whole summer wondering if Ill ever be back to normal. Im graduating college this spring and hopefully heading into either med or grad school for next fall. It sucks knowing that I wasted an entire summer of not even being able to function. However, I am a strong resilient individual and nothing will stop me from achieving my goals. Princeton House was just another obstacle that I had to overcome, and the insensitive doctor and heartless staff can go eat crow. Im sorry for anyone else suffering from their experience from Princeton House or psychiatric abuse. Sincerely, Max Fu

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HA

Harry Tomlin

This place is amazing the food is amazing. Some of the staff is very respectful and polite and they know what you are dealing with. But then you have the other half of the staff who should not be working there and they are cocky and make you feel horrible about yourself and they talk down to you and honestly they should not work there. The thing i DO NOT like about princeton house is the people that work behind the desk and answer the phones they DO NOT HELP you at all they are very very cocky and are NOT helpful what so ever. I just got off of the phone with them trying to set up a day trying to get back in there because i relapsed and they told me to go somewhere else because i dojt do enough drugs. To me that is a huge problem no matter if you do 1 or 2 or 10 they should take you because you are asking for help. But i will never attend princeton house again it is a good place to be but the people answering the phones and the people you have to talk to are out and out rude and ignorant and make you feel worse then you already do. They should not be employed at princeton house.

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LI

Lillian Crackel

My loved one had a traumatizing experience at Princeton House. She was accepted into a group program after making the incredibly difficult decision to get sober and address the issues that drove her to drink in the first place. After one week, the person who facilitated the meetings CALLED HER AT WORK to let her know that she could no longer attend the meetings and would have to transfer to another facility. She was told that someone else in the group felt uncomfortable with her being there because they shop in the store she works in. Princeton House dropped her at the most vulnerable point in her recovery, putting her at risk of relapsing or even hurting herself. They reserve the right to do this. This whole situation is first and foremost, unethical, but it goes beyond that to negligent and irresponsible. I would warn anyone who is considering Princeton House that this is a possible outcome, and I can only hope that this review prevents further damage to people seeking help.

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