Category: | Optometrist |
Address: | 5704 N Clark St, Chicago, IL 60660, USA |
Phone: | +1 773-878-3456 |
Rating: | 4.2 |
AN
Andy Bishop
I went to see Dr. Chen because he was my neighborhood optometrist. I always support my local small businesses and try to avoid supporting corporations if I can. After my experience with Dr. Chen, however, I would strongly discourage anyone seek him for optometry services. He messed up the prescription for my lenses TWICE, no joke. I originally ordered no-scratch lenses and he put anti-reflective on instead. How could I tell they didnt have a scratch-proof coating? I didnt notice right away but after a year, they had aggregated scratches. Ive had scratch-free lenses for 15 years since my first pair of glasses (thats 4 pairs). Note: I am very careful with my glasses, theyre always on my face or in their case at night. Its inevitable, however, that small scratches will accumulate after even a couple months, which is why the scratch-proof coating is so noticeably effective--cause theres no scratches! So I returned the glasses, waited a week and got my news glasses back with replacement lenses for no charge. I was annoyed but a satisfied customer. I assumed once again that they had a scratch-proof coating but then another 3 months later I started to notice several minute scratches forming again! Not a coincidence. When I confronted him about it (over the phone as I had moved out of state by then), he became belligerent and rude. He is a brute and has an ugly temper. Oh, and I forgot to mention how he MANGLED my frames the first time he tried "fitting" them to my face after the first round of lenses!!! Dr. Chen is no good, take your business elsewhere.
CL
Claudia K
Im been going to him for years. Hes easy to get an appointment with, very honest, and caring. I trust him with my eyes. Hes a quirky guy, which I find endearing but some might find a bit off putting. Me, I recommend him highly.
ST
Steven Pritikin
Great work. I could see everything again.
JO
Joseph Spilberg
Best. eye doctor. ever.