Northcenter Eye Care
| Category: | Eye Care Center |
| Address: | 1926 W Irving Park Rd, Chicago, IL 60613, USA |
| Phone: | +1 773-525-0952 |
| Site: | northcentereyecare.com |
| Rating: | 4.5 |
| Working: | 9:30AM–5:30PM 9:30AM–7:30PM 9:30AM–3PM 9:30AM–7:30PM 9:30AM–5:30PM 9:30AM–3PM Closed |
Location
Photos 1
Reviews 11
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sandra cross
Unfortunately, I didnt have the same experience that the other reviewers had. I came here because of the reviews and it was close to my home and work. However, when I immediately came in there was a "perception" or "profile" going on. I didnt feel welcome nor did I feel like they wanted to help me. The First Lady that talked to me didnt even smile just ran off a bunch of questions... do you have insurance? With who? Are you coming for an appt now? Because we wont have any today. And so on. I just told her I wanted to buy some more glasses and wanted to browse. Do you have a prescription? Well...ok...you can look around. I felt like I was wasting her time. But I tried to look past it and browse with my husband. They have a good selection. I picked out my favorites and she comes and says...you know the insurance will only cover one? I must have literally had "dumb" written on my forehead. I told her that I was aware and was using my FSA from my company. She said Oh and walked away. I tried to get her opinion on some glasses but she didnt say much and just gave facial expressions as to say Yay or Nay. I finally picked 3 pairs. 2 glasses and one Sunglasses. At first I had some RayBan sunglasses and she says...oh Just so know RayBan wont show on the Sunglasses. I said oooook? She said that might be a deal breaker for some. So long story short I end up getting 3 glasses in total and she seemed upset that she had to look my insurance up which I dont think she did anyway. She came back with the total and was around $1300. She swipes my card and sighs in frustration to let me know it declined and without even looking at me asked if I wanted her to try again. Of course I said yes because I know it shouldnt have declined and I was ready to show her my account balance. She swipes again and it declined. Then I realized I was using my husband FSA for next year! I said Oh! Im using the wrong card and she didnt even look up. I asked my husband to get my card, he gave it to me, and the card went through. The kicker is that she just gave a receipt from the card machine and say thanks have a good day. We will let you know in about a week when your glasses arrive. I walked away to get to go and realized she didnt give me an itemized receipt nor did she AT LEAST GO OVER IT! I had to request an itemized receipt and an envelope to put it in. Worst customer service ever. Im sure other will have different experiences but this was mine unfortunate one. I wish I could cancel my order because I dont ever want to go back and patronize such an establishment. Megan Ater
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Thongsy Singvongsa
Ive been to this optical office for 3 years. The staff and opticians are very friendly and very helpful. I have pretty severe astigmatism so its not so easy to determine my prescription, but the doctors are always patient with me and dont mind the follow-up visits. The first year I went there, I brought in a new pair of frames to get fitted. Unfortunately, one of the staff members accidentally broke the frames. The lenses were already fitted and non-refundable. I was upset initially but after some going back and forth, they agreed to give me a another pair of frames for free. I was pretty content with the way things were handled and therefore, returned to them for the following 2 years. The prices are much higher than what you would find online but they are completely okay with faxing or providing you with a copy of your prescription. However, slight problem with my prescription this year. The brand I was prescribed only comes in a base curve of 8.7. But the prescription they had listed was for 8.6. I called to confirm and it was obviously a mistake. No biggie. They said to go ahead and order the 8.7. I deducted 1 star for this error. In overall, service is good but prices are pretty high. And they do accept insurance.
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Phillip Austin
Dr. Vandana Gandhi is a disgrace to this practice and the profession of eye doctors. Our daughter was diagnosed by Dr Elizabeth Saxton-Williams with an eye fluid. Eye drops were prescribed and we were told to come back if it did not clear within a week. Dr Gandhi was ill informed (had not read the notes), made a cursory glance at my daughters eye and was dismissive; and wanted to complete the appointment after 5 minutes. She told us that the eye condition was nothing to worry about and she had nothing more to be done about it. Avoid this doctor if you want the same care and professional attention Dr Liz and Dr Siegel provide.
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Scott Herrington
Been coming here for years, and all the doctors there are top notch (Ive seen 2 of the ones practicing and am extrapolating their level of expertise and ability to the other doctors). The staff is great and the frame selection for glasses is huge. While I normally wear contact lenses (which have always been spot on accurate and comfortable). I also got help with selecting a pair of glasses that really helped me find something unique, but totally suited to my face and personality.
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tabitha maneti
Ive been wearing glasses for over 15 years and contacts for at least 9, and this is the best eye care Ive ever received. Ive been to at least 8 different eye care physicians in my lifetime thus far and Dr. Siegal and his crew are very attentive to you and your needs. You should absolutely try North Center Eye Care at least once, but youll quickly see that you should be a patient of theirs for years! Thank you, Dr. Siegal and crew!
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Katie Scholz
I have been going to North Center Eye Care for thirty years. Only when I moved away for awhile did I stop going. Dr Seigel is great and so are the other doctors on staff. Their selection of frames is very current and stylish yet they cater to all ages. Isabelle is a great manager and has worked their for many years. I cannot say enough nice things about her. She really knows here stuff. I also get my contacts here.
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Boosh242
I love Northcenter Eye Care! Great staff, great service, great selection. I love that there is no pressure here. Ive been to other eye centers (like Spex in Lincoln Square...boo!) that made picking out glasses feel like I was buying a used car. Everyone here is layed back and pleasant. The whole process was easy, quick, and a pleasure.
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Andrew Hilsberg
I always have a terrific experience at Northcenter Eye Care. Dr. Siegel is the best I have some serious eye issues and he always takes the time to thoroughly review each time I visit. Plus, the staff at Northcenter is extremely pleasant and helpful, even if its just with an adjustment on my glasses. Highly recommended!
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Keith Plum
Northcenter Eye Care gets all of my eye care business. Ive worn glasses for about 40 years, and I couldnt be more pleased with these guys. Dr. Siegel is great, and the office staff have always been extremely helpful.
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Adnan Penava
Everyone needs to get their eye exams here! The service is amazing, Nazma Patel and Dr. Barry Siegel are professional and extremely knowledgeable. Thank you guys, cant wait until to come back!!
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Clayton McLaughlin
Ive been going here for over 5 gets now for regular check ups. I get new glasses every 2 years or so. The staff is very friendly, both doctors are fantastic. Highly recommended