Dr. Les Herro

5026 S Ashland Ave, Chicago, IL 60609, USA

Category:	Optometrist
Address:	5026 S Ashland Ave, Chicago, IL 60609, USA
Phone:	+1 773-434-6228
Rating:	3.3
Working:	10AM–6PM 10AM–6PM Closed 10AM–6PM 10AM–6PM Closed Closed

Location

Photos 7

Reviews 30

nate isab

If you like waiting hours just to be seen by rude staff and retarded doctor for cheap then go here. This place makes people wait hour just to pick up there glasses even if you paid cash. Then they lose paperwork and will not stand behind there high priced low quality glasses. There contacts are cheap but eye doctor will have you in something you cant see good out of. This place is the dollar store of eye doctors. Can anyone tell me why office smell like dookie?

Nina Monroe

I have been coming here since high school... Now Im grown with a family and I get all their eye exams, contacts and glasses here as well... hes a great doctor and I love the staff!!! They have made significant changes and they have been very effective... Yes, it can get busy, but what successful business doesnt?? I usually go in now right when they are opening and my wait is less than a half hour... I love this place!!!

Diamond Scott

HORRIBLE! The service was good, the long wait time in the office was expected. But I am still waiting on my glasses & I had my exam in December 2016!!!!!!! They have no idea what happen. Its almost time for a new exam & I still havent gotten my glasses! I will never go back or recommend this place! Also, the receptionist doesnt call you back when she says she will help after she looks over your chart!

Sparkle Willis

Been going here for years just received some of the worst service ever waited 2 hrs only for the sassy ass receptionist to tell me that they lost my sticky note with my name and he dont know what happened still didnt get my contact 2 people walked out before me horrible horrible horrible service get it together Dr. Herro and staff

celuster benson

The place is always packed and moves slowly. The staff is nice but sick at their jobs. I have been waiting for a pair of glasses for over 2 MONTHS! !! Honestly all of the services that they provide can be gotten online for the same price or cheaper and got dont have to deal with waiting. I will never go again.

Cindy Castro

This place is not organized what so ever, staff treats customers like they dont care your there or how long you been waiting. The only thing good there are the cheap prices, they need a better system of operating and they need to definitely treat customers like their choosing that eye clinic is appreciated.

Bakeeta Harris

I went in November before the holidays. It is now February and they claim my glasses still have yet to arrive. Also I paid for contacts the day of my exam and was given expired lenses. The doctor seemed nice but I wouldnt recommend going here.

johanna Casarrubias

Ive been going here since I was 12 Im 37 now , the staff n the eye doctor are really pleasant tho the wait is long ,they do have signs telling the wait is long and if u r busy to come back , but they do try to accommodate u the best they can

Erica Ross

The customer service sucks. The guy in the front desk is very rude. Talking about customers laughing. It rook me a whole just to pick up some damn glasses.....never again...back to vision works I rather pay for good service and glasses

A Private User

I really like the eye clinic because of the prices; contacts- $10, exams-$50, designer frames are really inexpensive. Just wish the hours were slightly different. Wish he had Saturday hours... But will recommend place.

Patrice Barber

I absolutely love this place. The prices are great, the staff is professional and friendly. The male receptionist is the best and extremely funny. I highly recommend this office.

Esquire Sco

Im over 30 I been going to this place since the early 90s they have always done me right, so I have nothing but good to say, great Doctor, exciting staff...cudos to all of you

Freda Adams

The staff play entirely to much. Extremely packed all the time. Waiting period 2-4 hrs. Eye exam lasted 2 mins. Staff always on break while its packed.

Anfernee Gray

Terrible customer service and even worst exams. The Dr. frequently writes bad prescriptions and glasses that take 3-4 months to come in, smh.

Jessica Moran

I have being waiting my glasses a year and the glasses of my child no letter i been over there and no answer and we really need the glasses.

Reb M.Woods

Would be nice not to wait two-four hours just for contacts and its five workers not incl. the Doc!! The attitudes could be better as well

Rodolfo Juarez

I like the service about this place and prices on the glasses & contacts are cheap so I really recommend this place

Chloe Walton

Eye Contacts be only 20$ and yes they take Insurance. If not I think its 50$ for an eye exam. Glasses Im not sure.

Bianca Rojas

I love this place but today I got really mad because it took me 2 hrs, so I can finally go home