Category: | Animal Hospital |
Address: | 3488 SpringHill Ave, Mobile, AL 36608, USA |
Phone: | +1 251-343-5033 |
Site: | springhillanimal.com |
Rating: | 4.2 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed Closed |
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Norma Williams
I wouldnt recommend taking a dead varmint to these ppl. I have taken my puppy there for 3 times. They wormed here the first time and she was suppose to get another worming (3 weeks) when I took her back for her 2nd set of shots. Today she wakes up sick, throwing up. So she finally pooped....WORMS and she was just at this office last week. They (supposedly) did another fecal test for worms. (I really dont think they did it and charged me for it). SO I call and got to speak to the vet (yahoo) and she starts explaining to me the life cycle of round worms......I told her I didnt give a freaking flip about that I just wanted my baby better. She apologizes for my puppy not getting the wormer like she was supposed to get in their office. SO I am finding a MORE DEPENDABLE vet that KNOWS what the hell goes on in their OFFICE. Morons IS THE ONLY NICE THING I can say. If I had not paid attention to my puppy this morning WHO knows what would have happened to her. Bless her heart she loves to be hugged and this morning she didnt want me to stop hugging her.....That told me something was wrong. Stay away from this place if you really love your pet.
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Linh Lam
UPDATE: After a few more months of fostering and having to go back to the clinic for my fosters. Theyve improved on their bedside manner. Fostered two kittens recently that needed to be spayed and neutered. Took them there and they were very polite and gave us a courtesy call when they were ready to be picked up. They have mostly improved but they could do a little more smiling sometimes. Took my foster in for her booster shot and that was an unpleasant experience. They took her to the back really quick and took her back out. On the way out the person handling her kicked her and all she said was "oops" and handed her back to me. She began developing a cough two days before we came in so I asked the two receptionists if they could do anything for her and they basically told me to leave because she was only there for her follow up booster shot and nothing else. I was considering taking my dogs here but after that experience. No thank you. Everyone else was great but rude receptionists arent the first thing I want to see when I walk into a vets office worried with a sick dog.
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Victoria Anderson
Let me start by saying I went to this location because I needed something cheap for neutering my dog, but with good reviews. Its not a bad group of people, and they didnt do a bad job. However, I recommend definitely checking other options before coming here. Because they are a super cheap option, they break all fees apart. They charge for fluids, they charge if CPR is needed for whatever reason, etc. No e-collar is provided, and they dont have any here. At the end of the day, I have a happy shelter dog and hes alive, so all is well. However, I came in expecting $60+tax, and ended up paying $100+ with some added things (like IV, etc. because I was told its better not to risk it). I appreciate the work they did, and that our pup is alive, but for those of you reading this, just call around. We didnt go with our vet (that included everything - plus e-collar - for $90) because it was a cheaper option. Lesson learned.
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Sharon Dickson
I took my 8 month old inside kitten to get spayed and she came back with a bulbous fluid filled sac on her leg. Its either from a shot or another animal bit her from being so close together? But they want to charge me to come in even tho its their responsibility and technically falls under their free follow up visit as its related to her procedure. The front desk refuse to let me talk to a nurse and just keep telling me to come in. 2 stars for the spay. It healed just fine. But its like a factory in there. The turn over rate of animals are high. So the front desk is forced to push u in and out and act like its an intrusion to ask a couple questions about anything. Whether on the phone or in person.
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lydia johnson
have taken all of my animals here for years. i very much appreciate the time, gentleness, and care the entire staff puts into caring for my fur babies and helping me understand what i need to do to take care my creatures. each staff member clearly cares about each animal they attend. one of the things i really appreciate is that they share with you the full range of options for care. they let you know what is absolutely necessary, what is helpful, and what is optional and why as well as any assessment of risks. you cant beat the prices or convenience either! love this group of animal lovers and care givers!
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Jessica Blain
Used to be a place I was happy to take my pets to. Their staff made me wait until they finished their group conversation, then they completely ignored the fact I had told them 3 times, the last time at checkout to to a checkup on her skin... Which was written on her papers to get her surgery. So additional waiting, and they finally do the checkup, where they proceed to man handle and stab the crap out of her trying to give her a shot. And its not because Im a crazy cat mom, there is no reason to shake my pet while youre trying to give her a shot. Im sorry but all their staff is rude and very unprofessional.
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Alice grayson
This place will always have my heart. It was started by an amazing doctor who made it her goal to provide EVERYONE will affordable quality very care. They are literally no holds bar. The best at spay neuter surgeries. Why? Because they do them all the time so they KNOW THEIR STUFF! You wouldnt want a orthopedic surgeon doing brain surgery on you would you?? Thats why if you need your pet fixed. GO HERE. They provide amazing everything. From regular visits to spay neuter surgeries to ask kinds of other surgeries and care. I will literally not let anyone else do surgery on my pets.
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Alta Knizley
Ok, so you can probably tell by my name that I am a relative of Dr. Jeni. However, I am also a client of spring hill animal clinic, and most of their vets and vet techs have seen my pets over the years. They are all great! They genuinely care about the animals they treat, and they are all very competent veterinarians and techs who have significant experience. They are all passionate about the shelter work that they do and work hard to improve the lives of pets and strays. Thank you for everything you do for me and my three babies!
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Miranda Dismukes
I have taken my two pups here for two years and Im a big fan! Not only is the staff friendly, the doctors always take the time to explain what is necessary and what is optional. I make the decision regarding what I feel comfortable spending versus just being handed a big bill when I leave. I want what is best for my dogs but I also appreciate a vet thats budget friendly.
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A Person
The people who work and run this place are very unprofessional and rude. They mistreat animals as well as the owners. They are attached to the save a stray foundation who does no sort of extensive checking before giving their animals away. The animals are kept in very tight spaces and look to be underfed. DO NOT GO HERE FOR ANY ANIMAL NEEDS.