Rosin Eyecare - Rush University Office

Reviews 8

KA

Karen Crowder

Found them to be dishonest and financially driven instead of patient-care driven. Came as a new patient and they claimed the contacts I have used for years were discontinued (they are available through any online supplier) so I am guessing they get some kickback for selling a different brand which they forced me to switch to. The doctor then told me I needed a specialized contact for astigmatism which other doctors have commented that I had but always said mine required no specialized lens. The lenses he put me in were uncomfortable but when I said something I was told I just needed "to get used to them." As I was finishing up with the billing guy, I was then told I had to pay extra out of pocket for the exam because my eyes required "specialized treatment." I sucked it up and paid it even though my eyes have never required specialized lenses before. I told the billing guy that the contacts I was wearing did not feel right and I did not want to order any until I had a chance to try them for a few more days. He claimed if I did not order contacts immediately from their office I would be charged the entire cost of my exam because insurance would not cover it if I didnt buy lenses immediately. That does not even make sense!! Insurance companies typically allow prescriptions to be filled at any in-network provider so Im concerned he was lying through his teeth to get more money out of me. He suggested I pay them AN ADDITIONAL FEE to cover the case that the prescription I had did not work out and I could then come in to "adjust the prescription." I declined and have no intention of returning to this office. My headaches and eye pain have increased over three days wearing these wrong type of lenses and Im now stuck with 2 more boxes of them that I was forced to order. I will be paying out of pocket for an exam with a doctor somewhere else who will actually put my vision ahead of their bottom line.

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CH

Christian Schmidt

Great service from this location. I was traveling and was only in town for a short period of time, with ripped contacts. Found Rosin to be pretty quick to get me an eye exam and some new ones. The only thing id say is that its a little hard to find in the building. But the doctor was good - and my order came in quick.

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A Private User

This place is complete ripoff ,they take vsp and have marked up price so high that regardless of your insurance you have to pay too much out of your pocket. The frame and lenses are available very cheap every where but they have it at outrageous price. I hope you prevent yourself from getting ripped off like me.

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BI

bimal patel

Awesome place and fantastic care. I recently went through Rosin for Lasik and could not be happier. Each step was patiently explained and any questions was thoughtfully answered. Dr Rosin performed the procedure himself and did an amazing and professional job. I would highly recommend Dr Rosin and Rosin Eyecare

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MA

Marion Thompson

I am very happy with the care Ive received from Rosin Eyecare. From the thoroughness of my exams, to the prompt response of messages Ive left, I have no complaints and feel very comfortable recommending them to family and friends.

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Pat Prentice

❤️ the service, care, the optometrist and the precision exams. Got great service in selection of frames by friendly opticians. Front desk service great with making appointments. Never had long waits etc

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John Ranos

Rosin is very convenient because they have an office where I work. Our vision plan gives good discounts and the people are very friendly and competent.

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KR

Kristy Goodwin

I have been with Rosen Eye Care for 15 years. Their customer service is hallmark.

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