Category: | Dentist |
Address: | 340 Parkview Dr, New Castle, IN 47362, USA |
Phone: | +1 765-529-7616 |
Site: | pfdentistry.com |
Rating: | 5 |
Working: | 8AM–1PM 8AM–1PM 7AM–12PM 8AM–1PM Closed Closed Closed |
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PinkOld
I got to the office just before the hour for my scheduled appointment slated for 7:00AM, and right after the hour, I was asked in for my examination and cleaning. The dental hygienist was thorough and very nice. When I was finished and went to the front desk to pay for the fluoride part of my treatment not covered by my insurance, I ran into a problem with my payflex card that I had to spend nearly a half hour over the phone to resolve, which as it turns out, was that I had mistakenly kept an expired card instead of the current one. The nice ladies at the front desk were very understanding as I realized my blunder, which will now be resolved with a new card being sent to me that I can then pay my bill with once I get it. It was appreciated that the ladies at the front desk were understanding while I was on the phone all that time seeking a resolution. I live over a half hour away from Parkview Family Dentistry, but I continue to go there happily, not just because of their professionalism, but also because I greatly appreciate that a few years ago, they opened up an appointment slot for 7:00AM on Wednesdays for patients whose schedules would make that a much more convenient time, as it is with me since I work third shift. In todays day and age, great customer service is important, and this is how to do it right.
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Julia Rancone
I am so grateful for the care that Stephanie and Dr. Rusch provide to my children. In my experience, there are very few hygienists and dentists who can make young children feel so at ease that they will go back for their cleanings ALL BY THEMSELVES (and do not want Mommy to join them). Thank you for a great experience!
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Samuel Mitchell
I am a fairly new patient, and I must say I am never disappointed in my appointments. My waits are short, the staff is very friendly, and everything they do is explained to me. When it comes to procedures, the staff make sure Im comfortable and in as little pain as possible. Thank you for a wonderful experience!!
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Greg Hammond
Going to Parkview Family Dentistry has always been a pleasant experience for my kids and me. I feel so lucky that I found them and I would definitely help my friends find them too if they needed a recommendation. Other people need to start engaging in this friendly environment.
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Abby Dalmer
Excellent and friendly staff. My teeth really received a good cleaning and it was so nice. I had been hung to my previous dentist for many years but we moved here and I had to find a new dentist. Going to Parkview Family Dentistry felt like I was back home. Thank you all.
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Gina Dale
My scheduled x-rays and cleaning were completed without any discomfort or pain. I felt that my hygienist was very polite and professional and demonstrated a genuine concern for my well being throughout the process. You have a great staff that you can be proud of.
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Jason Smith
I grew up afraid of dentists. They were the doctor I would avoid if at all possible. I came into Parkview with the worst possible situation with my teeth and it was treated wonderfully. The staff is warm, inviting, and extremely helpful to scaredy-cats like myself.
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Randy Durant
My scheduled x-rays and cleaning were complete without any discomfort or pain. I felt my hygienist was very polite, professional, and demonstrated a genuine concern for my well being throughout the process. You have a great staff that you can be proud of.
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Karen Miler
Everyone is very friendly here. Each and every staff member that I spoke with was very kind and professional. The Hygienist was very gentle and did what she had to do without being too invasive. Dr. Rusch is extremely friendly and professional as well.
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George Nelson
Everyone at Parkview Family Dentistry is friendly and professional. They make the atmosphere feel very positive, especially for a business that can feel very scary for my kids sometimes. Check them out if prompt and quick service is a must for you.
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Johnathan Shaw
I have been seeing Dr. Rusch at Parkview Family Dentistry for 10 years now. His office and staff is excellent. He is friendly and professional. It is always a pleasant experience in his office. I would recommend him to anyone in New Castle Indiana.
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Essie Hunter
Parkview Family Dentistry is great I had an amazing experience. They really have some awesome people and establishment. I was very very pleased with the staff and care. I would recommend them to anyone who needed a dentists.
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Amanda Shaffer
This is a great dental office and theyve always done a nice job of keeping my teeth looking lovely. That, combined with the friendliness and professionalism of the entire staff, is what keeps me coming back.
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Janice Arnold
The entire staff here has been nothing but friendly and professional towards me since Ive started coming. I am always pleased with their willingness to be helpful and to ensure that I am made comfortable.
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Dustin Gaynes
I really like that they email and text me to remind me of my upcoming appointment. The office staff is always very friendly. The doctor and hygienist are excellent and have always done a thorough job.
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Wesley Berger
Everyone at Parkview Family Dentistry seemed to know their job very well when they are working with m and my family. The dentists there are really doing a great job. Even my evaluations went well!
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Bradley Curtis
Very good visit for a routine cleaning and check-up at Parkview Family Dentistry. They were thorough, gentle, and respectful. They remembered that I was in the chair, not just my mouth. Thank you.
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Max Park
I really like that they have an emphasis on prevention and keeping up with your oral health before issues start to arise. The staff makes the extra effort to treat you on a personal level.
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Doug Martin
My favorite part of Parkview Family Dentistry is the friendliness of the staff and doctor. I wouldnt change anything about them. As of right now, everything is just fine there.
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Alison Bridges
I have to say, this is the best Dentist that I have ever been to. The staff are so caring and nice. They care about making sure you feel comfortable. Thank you to all of you.
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Samantha Cavallaro
The hygienist was early for my appointment, gave great advice, and was very thorough. I only met with Dr. Rusch briefly but he was very kind and i look forward to my next visit
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Rebecca Simmoms
They always do a great job at Parkview Family Dentistry. The dental hygienist was kind and efficient. The office staff were very congenial and thoughtful. Highly recommend.
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Kalie Tedesco
The office is very clean and well maintained. Everyone that Ive ever encountered that works there has always been very well mannered, friendly, and professional towards me.
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Yvonne Taylor
Dr. Rusch is one of the best Dentists in the New Castle area. I really like how friendly and pleasant he and his staff have been these past 10 years that Ive been a patient.
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Shane Harvey
At Parkview Family Dentistry, it is always quick, friendly, professional care. Coupled with their family atmosphere, it makes for an enjoyable visit to the dentist.
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Lenny Willows
Parkview Family Dentistry is very clean and well maintained. All of the techs are very well mannered and nice. Everyone there seemed to know their job very well.
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Liz Coro
Next to all the dentists Ive been to, Parkview Family Dentistry is the very best. Everyone including the office staff are very professional, yet still friendly.
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Sarah Mason
The office is run on schedule, is always clean, and the staff is friendly and professional. It doesnt get much better than that when it comes to a dentist