Category: | Animal Hospital |
Address: | 7280 Highland Rd, Baton Rouge, LA 70808, USA |
Phone: | +1 225-766-3200 |
Site: | hrah.com |
Rating: | 4.4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–2PM 4–5PM |
CO
Courtney Brown
I recently moved to Baton Rouge about 4 months ago and decided to take my fur baby to the Highland Animal hospital because of its close location to my house and the reviews saying that it was a clean, professional facility. To make a long story short, they killed my healthy, beautiful Great Dane/ Pit Bull mix puppy. I took her to their facility yesterday morning to get updated on her vaccinations and also to get spayed. I dropped Nala off at 7:49AM to get the procedure with an expectation that I would be picking her up after work later on that afternoon. By 1:17PM, I received a call that my baby had passed away. Of course I was hysterical, and I immediately rushed to their facility to make sure I had heard them correctly over the phone. When I asked them what happened and how could my perfectly healthy baby die from a very common surgery, all they told me was that the surgery went well and everything seemed fine....then as they were finalizing the last suture for her stitches, her heart rate dropped. They claimed that they performed CPR for 1+ hour before she passed away. I was completely furious and devastated. To make matters worse, I had JUST taken her to them almost 1.5-2 months ago for a check up and vaccinations and everything was FINE, so I was completely blindsided by all of it. Nobody in the facility would even LOOK at me as I asked questions and sobbed over the body of my precious fur baby. They were cold, informal and simply told me they’d have her ashes ready for me within a week. Nothing will bring my sweet girl back to me, but I want to caution anyone who is considering taking their pet to this vet - LOOK ELSEWHERE IF YOU CAN! They are negligent and lack compassion at this animal hospital. Save yourself the devastation and heartache that I’m currently experiencing and go somewhere else. Please.
LA
Lauren Sullivan
This is an insanely expensive vet. The vets are overly judgmental and very unclear on pricing for procedures. I was charged over $800 to get my puppy spayed and do her last two rounds of shots. I was told they did a "puppy package" so when I was charged nearly $300 for my first puppy exam, I thought that I was paying for entire package too. I was a little shocked when I was hit for the $550 bill for the spay operation and next round of shots a few weeks later, but what could I do? They had already preformed the operation. People often say that Highland is the best vet in town, but I think you can get the same quality of care without the insane prices from many other local vets. Try Perkins Road Vet Hospital instead. I switched my dog and cat over to their care and I think they pay more attention to details, make very informed treatment decisions, and charge very fair prices.
DA
DAVIS JOSEPH
The first thing that you notice when walking into the clinic was how neat and pristine the premises are, which is saying a lot if you have seen most veterinary clinics. The staff and doctors I met here were very professional and enthusiastic about making sure all the animals were given the utmost attention and care. As a pet owner who travels quite a bit, Im usually very picky of where I choose to board, but I can tell you that I have no problem letting the staff of Highland Road Animal Hospital look after my dog. Definitely worth the peace of mind of knowing your pet is safe when youre traveling. I highly recommend you check out Highland Road Animal Hospital!
CH
Christie Lane
The staff and vets are the best. I brought one of my dogs in when he was injured and my regular vet couldnt fit him in. Highland Road saw him within an hour of my call and were absolutely wonderful to me and my dog. The vet was so thorough on her exam she found a tumor my previous vet thought was a swollen lymphnode. Now Im taking all 8 of my dogs here and always get excellent service. Even when I had to say goodbye to one of my dogs they were so sweet and made a paw print for me and even sent me a sympathy card. I really appreciate their kindness and excellent care they provide to my dogs.
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Krystyn Gatewood
I board my dog her when I have to go out of town for work. They were one of the cheaper nice places around town. There is a discount on play care when you are boarding your dog too which is great. The only thing I would love to see more of is the FaceBook pictures to see how your dog is doing. Especially when its a week long stay. Even better idea would be to have the live play care cams to be able to see the dogs playing...then they wouldnt have to worry about taking photos of boarded dogs during their stay.
CH
Christina Ray
Dr. ONeil at HRAH is an angel. My poor little kitty has bladder blockage issues. She was extremely thorough, personal, and caring with my kitty son. They are truly caring, competent doctors who want the best for your pet, and arent out to rob you of all your money. Excellent care, I would recommend them to anyone looking for a good vet.
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Jon Robichaud
We were lucky to have this place so close to our friends house. Our dog fell into our friends pool and deeply cut up her leg. The folks at HRAH were able to see her right away and get her stitched up in a few hours. Their staff is knowledgeable and cares about the animals and the owners. Thanks for the quick work on our little dog.
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Robbie king
Highland Road Animal Hospital was the first place I brought my newly adopted cat Leo in 2009. I also boarded Leo there during vacations. Leo passed away of cancer in May of 2016. Dr. ONeil and staff were extremely supportive and caring to my family and I during this extremely difficult time.
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Macey Broussard
My sisters cat was sick and I offered to take her to the vet to be treated. They got us in for an appointment within two hours of calling and the doctor there was very sweet and helpful. We are so appreciative of you and your staff! Thank you!
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Lisa Thompson
Excellent care! My dog Samuel gets so excited every time he goes to board. They love him like he is their own and he knows it. I can leave town with peace of mind thanks to the excellent care at HRAH that goes above and beyond.
JO
Josef Aidt
Staff is extremely caring and professional. The vets and technicians are great with our two dogs. They have consecutively provided grade-A care and have yet to give us a reason not to like their business.
CH
Christopher Miller
This animal hospital has a great system. Always quick and easy to get answers to my questions or needs. My pet and I are happy.
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Jeremy Dean
Super friendly staff. Great facilities. My dog loves going to play care here, I only wish they had better weekend hours.
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Brandon Thomsen
We take both of our pets here. Great staff, friendly and caring about our fur family.
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Jared Little
Terrible companies dont put prices on their sites. Bad for buisness!!!!!!!!!!!!!!
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Esdras Flores
Kept our cat Mr. Odin for 2 weeks
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Marcus Carpenter
Good service. Knowledgable doc
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Mary Adams
Great people and facility