Eye Care Associates of Princeton

Reviews 8

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H Lee

I do not recommend this office at all. They ended up charging me an extra $100+ for services that I never opted in to. The office never asked for my consent for the extra services and ran the same examinations that I have in the past. Although, instead of a $10 copay, I was looking at a $100+ copay. Do not go here. This place really does a wonderful job at trying to scam people. Outside the office, I heard multiple people complain how confusing and over-the-top the charges were. I do not recommend this office at all. They ended up charging me an extra $100+ for services that I never opted in to. The office never asked for my consent for the extra services and ran the same examinations that I have in the past. Although, instead of a $10 copay, I was looking at a $100+ copay. Do not go here. This place really does a wonderful job at trying to scam people. Outside the office, I heard multiple people complain how confusing and over-the-top the charges were. Also, beware that they will charge you an extra $29 for an Optomap retinal exam that is NOT COVERED by insurance. Actually Susan from their office was explaining that they actually changed the charge from $49 to $29 because the Eyemed insurance policy states that if the charge is over $39, then they have to make the treatment optional, but they are allowed to charge each patient up to $39 out of pocket as part of their standard practice. You are allowed to opt out of that exam but you are automatically opted into it and they will not ask you for your consent.

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Suzanne Mullarney

~This review was placed on March 8th, 2016 by a lovely and very satisfied patient...who in his hurry to start his trip... posted this review on our previous practice owners google plus site~ 5.0 star rating 3/8/2016 When your contact lenses turn against you and you need to hop on a plane within hours, you hope against all odds that whatever problems you have will be solved thoroughly and fast. Thats exactly what happened when I walked into Princeton Eye Care Associates today. Suzanne Mullarney, the office manager, sensed from a distance that here was a patient with a problem - and she stepped up, focused me (ahem) on what we could do to solve it, and then simply solved it, with a winning attitude that was a very pleasant surprise on a harried Tuesday morning. That was an unscheduled walk-in. My scheduled appointment a few days previous went just as well. Dr. Rajeev set me at ease, explained the results of my imaging tests (their Optomap provides a very comprehensive view of the retina, and Im glad I had it done) and fit me with temporary contacts, while kindly providing a prescription for the custom contacts Id told him Id be buying online. There was no upselling, no pressure to buy solely from their office - and this was greatly appreciated. I emailed him directly about a few minor issues and he got back to me quickly. This is more than one expects from a optometrist in a LensCrafters - much more. In short, my experience here was excellent -- and I feel like this is how they operate every day.

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Benjamin McMahan

Received my first pair of glasses at this office. I have an astigmatism and the first prescription was way off - spent almost a week going in for adjustments and even getting a new pair of glasses made somewhere other than Lens Crafters before a sharp optician said "this is not an adjustment issue, its a prescription issue." I went back to Eye Car Associates the following day and saw Dr. Ciccarello, he quickly determined that indeed the prescription was way off (my words, not his). Dr. Ciccarello was great, very polite and clearly highly experienced. His prescription gave me sharp vision for the next year and I returned this past week for my annual exam. Once again, the prescription was way off - horrible eye strain, headache, and blurry vision in my right eye. I requested Dr. Ciccarello for a prescription recheck and again he found that it was off - by a lot. Apparently Dr. Ciccarello is retiring soon, I believe I have been treated by the other two doctors in this office and they have both written bad prescriptions. The first time I wrote off as a fluke, now Im not so sure - I will not be returning to this office. The staff is polite overall, getting an appointment was a breeze, but at the end of the day all that matters is whether or not you can see clearly with your new lenses.

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Meghana Komati

These doctors are upcharging their services significantly. They quoted me contacts for $280 and they are $200 online ($150 with a rebate). They are the online price at the Pearle Vision down the road at Quakerbridge mall. The eye exam also doesnt include contacts lens prescription, which I think it atypical. Because I had insurance most was covered, but in the past I paid the same I did now with insurance (bill was $110 after insurance). To top it off, the assistant wrote my prescription wrong on the paper. The doctor told me my vision hadnt changed, but what she wrote was a stronger prescription. What if I didnt ask the doctor that question?! I would have gotten an incorrect stronger prescription! I think you can get a quality exam at any other place and this place is not worth paying more for.

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Lei Chen

I did not have a pleasant experience with this place and please remember the following when you schedule your appointment with them: 1. Very Long waiting time: a lady sitting next to me had been waiting for over 1hour and still didnt get called in. I was waiting for 40mins+ already... Everytime when asked, the only thing the staff said was: someone will be with you in a few minutes... with a very I dont care about your time tone... Please imagine. 2. Lots of extra charge that you shouldnt pay for. I called my insurance company to clarify the benefits, and realize that they are way over charging ($110+ for an evaluation of contact lenses, even you dont need to change your prescription!) make sure you know your benefits before paying for any fees...

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Veronica Fielding

My children have been going to these doctors for years. I had lasik surgery years ago and saw the surgeon each time for follow ups since. After having so much trouble getting appointments scheduled with that doctor, I visited Eye Care Associates myself and was so happy I did. I was able to get an appointment that worked for my schedule, the office staff was, as always, very polite, I saw the doctor quickly and the doctor explained in laypersons terms some of the issues I was having in a way that made me feel confident about my options. 100% positive experience for my children and for me now too!

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TJ

TJ MC

Excellent service & tech to assure good eyecare and address issues beyond contacts / prescription updates. Prompt appointments - have never waited long over the 10 years I have been going here - unlike some other mismanaged offices in the Princeton area. Respects your time and gives in-depth diagnostics & care but also is clear on explaining and advice

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Daniel McKeon

I have been looking for a good eye care doctor after years of dissatisfaction with Princeton Eye Group. Dr. Rajeev O.D. is one of the finest doctors I have dealt with during my 35 years in Princeton. He cares about the patient; he is thorough; he is intelligent and a perfect gentleman. I am getting excellent eye care now and am treated with respect.

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