|Category:||Urgent Care Facility|
|Address:||6500 Jericho Turnpike, Commack, NY 11725, USA|
I have 3 kids and I will never be going back to this place again. I visited their Commack location last year when my daughter had an ear infection. I asked them how much for the visit they ask me if I had insurance. I asked again how much for the visit. Again they asked if I had insurance. I said how much if I dont have insurance they told me $105, but if I had an insurance card I should give it to them. So guess what I get billed $231 for the visit. I asked for a break down of the fees there was only one fee which was the visit. I called and they refused to discount the bill. They offered 10% off their bloated fee. I dont care if you feel you need to play these games with the insurance company to get paid, but dont steal money from families. Thieves! I cant afford to pay double the price because I supposedly have insurance. What a joke. You will no longer have my business. I will bring my children elsewhere and will urge my friends and family to do the same! You are officially boycotted!
I normally dont leave reviews. However dr. Martins and entire staff are absolutely fantastic. Ive been coming here with my family and for kids since they have opened. They are always courteous kind and grateful to have you as a customer. Ive seen other doctors here as well and is always a pleasure. Its hard to always believed that the next time you come in its going to be the same experience but it always is. There is never a wait for more than 5 minutes and Im always amazed on how fast you get in even if there is a long line of people in the office. They are absolutely fantastic and very thorough. Their service is second to none. Thank you thank you thank you again we made it from the bottom of my heart
I called at 8:50 said my wife needs an x-ray of her foot. I advised she is en-route and latest she will arrive is 9:05. The office manager (Guy) spoke to the doctor and advised they will be there as long as she arrives before 9:05. She arrived at 9:01 and was told the doctor had left. Not sure you should feel comfortable with a Doctor who knows a patient is coming and runs out on them. It goes the very meaning of what being a doctor is. They were probably a PA or a NP anyway. Thanks for making realize I have the wonderful doctors at Pro Health right down the street I will never go to City MD again and I hope no one else does either.
My son needed staples in his head. We arrived and before I finished the paperwork they had my son in the Room and the doctor was in with in minutes. The woman doctor was excellent. Explained evrything and staples were in. My son is 3 cried for a second and we were done within 5 minutes literally. Going back today to have staples removed..
On october 3 i went to urgent care for a walk in checkup. i have to say i really enjoyed the company and the hospitality of the people there. they are really friendly & helped me out with my questions & needs, & also provide fast medical help. i highly recommend going there.
Werent very professional and were suppose to call in a prescription for me, I got to the pharmacy and had to call because they didnt call it in. Called and spoke to them again and never sent it. Had to call the next day and finally at 4:30 pm they called it in.
THEY DO NOT CARE IF YOU ARE IN PAIN OR HURTING!! I had to go to another urgent care Express Medical in Smithtown and they took me right in and took wonderful care of me. Dont waste your time, just go straight to Express Medical.
I went on a week night. Very clean, no wait time and the Drs were very friendly. I didnt feel like i was being rushed out. Was in and out within 20 mins. I was given a rapid flu test and had my results within 5 minutes.
Ive been here twice and both times received exceptional service. The facility is very clean, the doctor is very compassionate, and the staff is friendly, polite and professional. I highly recommend this facility.
I just called there and ask them if they have an orthopedic and Joey answer the phone she was very rude I dont know the place but is the treat me like that on the phone I dont even wanna see the rest of it
From the front desk to the nurses ending with the Doctor, I have always had an amazing experience there. Always professional, nice and knowledgeable.
The male doctor was a bit rude and after a bit of back and forth we sorted it out. Other than that it was great. Fast, nice staff, clean facility.
Being an asthmatic, I need a place I wont have to wait to be seen. CityMD provides me with quick and exceptional care.
I had a small dog bite, they took me in within 15 minutes and gave very good service. Ill use them again.
very courteous and knowledgeable staff. glad they stay open late as well
The staff is very nice and very patient easy in easy out!!