Category: | Eye Care Center |
Address: | 2500 Martin Luther King Jr Blvd, Panama City, FL 32405, USA |
Phone: | +1 850-784-3937 |
Site: | eyecarenow.com |
Rating: | 3.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
J
J Strickland
LAZY AND INSENSITIVE My wife took my 3 year old son, which we just confirmed yesterday he was legally blind in one eye. Doing as good parents should, we took him the next day, to the PLACE RECOMMENDED/referred to us. one of the few places that will treat younger children. Weve searched, Nobody has patients for children. The lady behind the desk proceeds to tell my wife that since my son required a "special"? Polycorbonate lens, that it required paperwork and request forms, (which were all on the prescription very specifically written out... written by the doctor) That she flat out refused to fill out. And she didnt even ask to have anyone assist her or my wife about the matter. My wife has been going to this place since she was a child and I thought I would do the same for my son. but I will never take another family member there again.
NA
Nathan G
Terrible service. I had lasik scheduled and they canceled it the first week without telling me untill I was there! I was upset but considering this is one of the few places that offers lasik I stuck with it. I got the following week off from my boss and literally as I was in the car driving there they called to cancel again! I called to speak with the office manager and explained the problems that I was having with actually getting the surgery when they said I was going to get it. Very disappointed with this establishment and how they choose to do business. * Update: They did wave the screening fee for me, thus I have increased the rating to 2 stars.
AL
Alex Arnold
Service was fine, they are very clean and mostly friendly at check in. But when I tried to ask about the equipment in the exam they treated me like I was stupid and talked less to me than to each other. They took me to a room and handed me some contacts without informing me they would be an additional charge, and would not give me the prescription until I "try them out" for a week. Charged me $80 for a single pair of contacts, overpriced and unnecessarily deceitful. You must ask if theyre going to charge you for everything so you wont be duped like I was, and dont expect good service from the moment your name is called.
JU
Judith Solutions
Ive been seen by Dr. Jones at the Eye Center of North Florida for the past 14 years. Appointments are typically on time and the staff are professional and pleasant. The care from Dr. Jones has been excellent. I saw Dr. Garland for lasik surgery, and received excellent follow-up care. The clinic is always clean and comfortable, coffee is available while you wait and watch the local news. I happily recommend the Eye Center of North Florida to all.
AM
Amanda Roberson
Whoever answers their phones need to learn some people skills. I called and asked for some advice since they couldn’t see my 9 month old which I didn’t know I was referred to them. She literally gave me attitude like I was an idiot. She needs to be educated in how to answer the phones or leave it to someone who is more professional. The attitude that this lady gave me was ridiculous in any profession.
MI
Miz M
The service and treatment from the Eye Center "suffers" only because the doctors are excellent. particularly when you can have some time to spend with them. Very busy place, often with long wait times. If you are scheduled at the end of the day (which lasts until you are seen) you literally can be next to the last one out of the building. I am assuming the doctor is following in my footsteps!
JU
Justin Self
Set up an appointment and told them I had federal blue Cross and Blue Shield vision, they told me they accept that. When I arrived for my appointment they told me they dont accept federal blue vision. They thought I was talking about health insurance and when I asked them if health insurance would pay anything they told me no. So evidently the workers have no common sense.
TO
Tony Huddleston
On my first visit, First Rate Service, smiling people, all too welcoming and happy to be of assistance. Answered ALL my questions, and asked if I had any further questions. Also, theyve since sent friendly reminders to make my yearly exam appointment, which Im doing in less than five minutes. Ill write another review when I see them again within the next two weeks.
AL
Albert Stewart
Waited a month for an appointment. They called day of and cancelled, making next appointment 3 more weeks away. Nothing but attitude. they believe they are to big to fail, and the patient doesnt matter.
MA
Mary Kennedy Hickenlooper
Always excellent, thorough care.The most comprehensive eye exams that I have ever received. Dr Pyne is terrific: professional, personable, intelligent, thorough and caring.
FR
Francis Renk
Outstanding service received on a Friday night after clinic hours. The doctor met me at the clinic within minutes and removed a piece of metal from my eye.
JO
Joy Priest
Friendly staff. Reasonably short waiting time. Professional medical sevices. Unless I have reason otherwise, I will continue to go to them.
JE
Jeffrey Earnest
I wonder if that doctor still has the lost dog I sold him. Boo Bear.
LI
Lisa Smoak-Reid
Excellent care.
TO
Tonya Roberts
Great staff!