Category: | Speech Pathologist |
Address: | 6701 Sanger Ave #104, Waco, TX 76710, USA |
Phone: | +1 254-848-6284 |
Site: | ihopeandbelieve.com |
Rating: | 4 |
ME
Melly Math
My child was referred to Hope Therapy for two different therapies. Because of our location, we received services through the home health section of the company. They do not have therapists for this department and hire them as needed. Due to this, it took 2 months from the initial evaluation to start therapy sessions. Both of the therapists assistants sent to my home were brand new with the company. No one was monitoring them or what they were doing while in my home. My child was to receive a total of 4 sessions a week. However, in a matter of 6 weeks, only had 15 sessions. Every time I had a question, I would try to contact Julie Melton (owner) and she wouldnt call back. I have spent too much time trying to contact someone that should be contacting me when things go wrong. Then when the therapist assistants were no longer available, Julie began just sending my childs information to a multitude of different people looking for someone to hire. I really dont see how any of this is within HIPPA regulations. If you can go to the office for treatment, you may have better results. However, if you have to use the home health services, look elsewhere!
A
A Private User
My kids have been coming here for two years. I love the therapist (s) and the staff. They came along way of helping my kids and their disability, my kids have learned so much. They put the childrens needs first and are very understanding on helping them. They have taken good care of my girls and are greatly appreciated.
AC
Acre Wood Dental Waco
Love this office and staff. They are the friendliest people around
A
A Private User
Not understanding easily angered
TH
THESARGE50
Love this place
SA
Sara Ann Feipel
Great people!