Four Winds Hospital

Reviews 4

MA

Marie Berberich

My husband was in there about 10 years ago and seemed to finally have found a counselor there who he could connect with, after many years of a dual diagnosis. He was very enthusiastic and hopeful about his treatment there. He always told me that he could always pick out the counselors who were just in there for a paycheck and there are many of those all over. But this counselor was apparently genuine. Unfortunately, our insurance would not cover more than a 4 day stay and he was discharged as we did not have the resources to pay out of pocket. What followed was years of sojourns in many hospital psych units where he was basically warehoused and nothing done to help. In the places where he was kept for much longer, no progress was ever made. At the end of his life, his dual diagnosis just overtook him, he gave up and just started living his life exactly the way he wanted to without any restraints. He was placed in a mental health group home where he received no treatment. One bright morning, he woke up hemorrhaging. He was (yet again) warehoused by a local hospital for 2 days and not treated at all for what turned out to be sepsis. This was against New York state protocols which state certain things must be done for patients with sepsis. After 2 days, he was found unresponsive and was brought to intensive care where they began rushing to do things for him that should have been done 2 days earlier but by that time too little too late. He died after 7 hours in intensive care. Too many what ifs in this story. If he could have stayed at 4 Winds long enough to be helped, if private insurance would have been willing to pay, if doctors at his last hospitalization would have ordered blood cultures, as is mandated by protocols, he would be alive today instead of dead at age 60.Someone who has been dually diagnosed for years cannot be made whole in 4 days. My private insurer at the time, through my job, was taking fully one third of my paycheck every two weeks for premiums but when the time came they would not pay.

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NI

NINA IANNO

I was at Four Winds for 8 days, just got out about 5 days ago, they were thinking of keeping me for 2 weeks because they were contemplating putting me on Lithium despite me constantly saying how much of a good fit the meds they already had me on were.. The staff are beyond rude and dont care about the mental health of their patients and it was crystal clear to everyone staying there, everytime one of us would be going through a crisis their only means of addressing it would be to complete drug us on meds in order to sedate us just for that moment. Every answer to the problems of the patients would be MEDS instead of approaching them in a more therapuetical sense which would have been much more beneficial. Very restricted and cut off from the outside world, little to nothing to do at all hours of the day, extremely poor daily routine. Most of the girls there were very coherent and listened to everything the staff would tell them and then next thing you know the staff would decide to keep them for weeks on end past their original discharge date for being "belligerent" . absolutely ridicoulous. One of the worst experiences of my life- went in there with positivity and an open mind and through the help of other patients there and the staff I came out of the place with even more of an anger problem and severe depression as they completely looked the depression ive been struggling with for 4+ years and took me off all my antidepressants, along with dismissing my ADD along with those meds as they chose to only focus on my bipolar disorder. Staff looks at patients as if they are absolutely insane instead of lost souls just needing alittle guidance in life. Most of the patients in there could not wait to get out of that place just so they can go back to their bad habits in life, and i honestly dont blame them, this place did absolutely nothing to help anyone but instead had them itching to go back to their terrible lives just so they could get out of that hell hole.

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christy b

I was a patient in october 2014. I recieved no therapy when my parents told them to give me therapy. The pychatrist was nice. They had many groups but many of the kids including me did not go to them. They were short staffed with violent fights. my friend got beat up and passed out cause she wasnt eating she was on the floor blacked out when there was only very few staff members. the kids tried to save other kids from self harming and killing themselves. i know because i tried to save my friend from killing her self in there. she locked herself in her bathroom. i told the staff and what did they do ? NOTHING for 10 minutes and then they couldnt even get her out of her bathroom. I had self harmed so many times there and when i told one staff member she said they would take away my items and put me on a 1 to 1 but they NEVER did. they released me within a week and i did worse than ever. that place did not help me at all it was far from home and i felt like i had no one. the staff didnt help at all so many kids self harmed in that place or were beat up.most of the staff is inexperienced. and young this place was a joke. they let the kids skip meals and self harm and fight. fights were hard to break up with little staff there was so much going on it truamatized alot of us. i still remember my friend getting knocked out. please dont send any child or teen there. find a better place

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Gotem salovic

Worst experience ever first my child was having a severe panic attack then he talked to staff they said go to your room he said no he couldnt breath then he try to exit the building to get air then staff stopped him then one staff claimed he hit/push one staff witch he didnt because the staff even said it him self that my son didnt then my son got mad went in his room threw a couple stuff around then they called a code all nurses and extra staff places him in a IA box witch he had more panic because its a very small room then my child ripped up a pillow and Then they gave him 2 injections to put him to sleep and clam dowm but left him to sleep on the floor with nothing but a blanket then I get a phone call from one the nurse practitioners named Sarah saying you have 3 different medications to pick from other wise he cant stay here then we picked one she said no its only one med the one I say or take him home she was so fixated on that med dont know why so she basically kicked my child out the hospital and gave no prescription for anti-anxiety and now threaten to call cps this was the worst experience I have gotten from any hospital yet and plus got no Type of psychiatric treatment or therapy And She Also Called My Child A psychopath but still let him out the hospital when he is not a psychopath its just his anxiety worst and rude nurse ever

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