Category: | Animal Hospital |
Address: | 463 Fort Washington Ave, New York, NY 10033, USA |
Phone: | +1 212-543-9900 |
Rating: | 4.4 |
Working: | 9:30AM–5:30AM 9:30AM–5:30AM Closed 9:30AM–5:30AM 9:30AM–5:30AM Closed Closed |
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Lydia DeLauro
I must start by saying that we love Dr. Thompson and the vet techs. They practice good listening, are genuinely concerned and truly care about the pets. Recently, however, we had an unfortunate experience with Dr. Moses. Our shy kitten suddenly became sick. We were nervous and took her in immediately. Dr. Moses began our visit by showing us x-rays of different pets who had eaten household items. He even pulled out containers filled with items he has removed from pets. His manner was light hearted but our cat was in pain and we felt that this was a bizarre moment. We also werent sure whether to laugh or congratulate him. When we explained that our kitten had begun vomiting blood late the previous night, he asked "so she just spontaneously started throwing up?" We were not sure how to interpret this question. Was he shaming us? Overall, Dr. Moses bedside manner was off putting. He did not seem to listen well, his tone was patronizing and he was not gentle or quiet with our shy, nervous kitty. We will be making appointments with Dr. Thompson from now on.
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Sheila Ross
I cannot thank Dr Thompson and her assistants Christina and Ashland enough for their care of my cat these last couple of years. Whatever I described of his behavior or symptoms to Dr Thompson, she was able to imitate what I meant so exactly that i knew we were talking about the same thing. When Maxie developed kidney disease they taught me, with great care and patience, to give him pills and fluids, and got to know him so well he actually started to enjoy hanging out at the office. Dr Thompson was able to stabilise him for the best part of a year, and took me through all the stages of his inevitable decline. She and Christina finally came to our house when he could not hold himself together any more and gave him a merciful release. I cannot thank him enough. We also saw Dr Moses several times over the years, and he was always careful, knowledgable, detailed in his explanations, and kind. I totally recommend this practice.
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Michael Granacki
Although I never actually went to the clinic, I felt like I should include a rating this for people who might consider it. I live around the corner and was shopping around for a vet to have my dog spayed. They wanted to charge me $450 for a procedure the ASPCA van charges $100 for and THATS if you dont apply for government assistance to qualify to have it done for free. Like I said, I have never been in, which is why I gave it 3 stars. This very well could be the Johns Hopkins of veterinary clinics, though I doubt it from reading the other reviews. I would hate it for a desperate owner to get locked into a costly, overcharged procedure because they cared about their animal.
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A Private User
I took my cats to Heights for several years. They were very knowledgeable, and I was always able to get appointments quickly. The staff that was there at the time were great! They always interacted with the animals that came in, and knew everyones name. Since I moved out of the neighborhood I dont go there any longer, but I think theyre definitely the best vet clinic in that area.
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Marivel Davila
Dr. Moses and his staff were wonderful with my 13 year old cat. They accommodated me and treated my little furry one with great care. After his surgery, Dr. Moses followed up to make sure he was recuperating nicely. Because of my experience, I will continue to bring my little one here for his check-ups. I highly recommend this clinic to anyone with a pet.
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Frank Kamai
i saw dr. thompson for my tom. i found her to be friendly, very concerned, very clear with explanations, and mindful of how more than one procedure could be done in the same visit to save me money. i have only gratitude for her help and suggestions.
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Anthony Abreu
Love the vet and staff, really friendly and informative willing to help with any question and follow-ups. My go-to vet for any questions and concern I have, also very affordable not expensive at all best Vet In the Area.