Lenox Hill Hospital

Reviews 3

CE

Celestialgamer

Buenas tardes, me animo a contar mi experiencia ya que me encuentro sumamente frustrada y mas que nada preocupada por mi experiencia vivida siendo paciente del dr. Souhel Najjar de Lenox Hill Hospital. Soy de República Dominicana, madre de Joaquin Basanta un joven que probablemente padezca de NMDA encefalitis. Acudi a mi primera cita en Agosto 2015 y por diferentes motivos siempre relacionados a cancelaciones de último minuto, mala coordinación, etc. esta es la hora 5 de diciembre 2015 (3 meses después) de que aun no tengo un diagnostico o simplemente los resultados del especialista (dr. Souhel Najjar) acerca de: MRI, Pet Scan y pruebas de laboratorio hechas a mi hijo. He hablado con la sra. Lauren, jefa administrativa de Neurologia y su trato o mas bien respuesta luego de la 3era. vez que cancelaron mi cita fue "busque otro doctor". Sorprendanse, como si yo tuviera alternativas en cuanto a lo que es buscar un especialista que entienda el padecimiento medico de mi hijo. Busque maneras de hacer saber mi situación por vía de; secretaria del dr. Najjar (sra. Dorca) enfermera a cargo (sra. Terri) etc, etc y etc….NADA… total indiferencia. Escuche que Lenox Hill ha sido listado entre los Top hospitales, los felicito. La mía ha sido una historia de angustia, impotencia y mas que nada terror de que mi hijo le pase algo. Actualmente me encuentro esperando me den una cita antes del 28 de diciembre para que el Dr. Najjar me diga cual será el tratamiento para mi hijo. La última vez que hablamos simplemente obtuve un "sra. Rodríguez, hablaremos con Lauren para que ella la ayude, yo no puedo" Respuesta de la sra. Dorca la secretaria del dr. Najjar, mientras yo le pedía que en vez de hacer una cita telefónica a la cual consecutivamente habían cancelado quería que fuera en la misma fecha pero personal. Espero que alguien de Lenox Hill Hospital tenga compasión y responda este comentario, en el nombre de Jesus lo pido. Gracias y disculpen si con este ofendo a alguien. No ha sido mi intención

WI

Winifred W. Liang

I love my ALL my doctors at Lenox Hill Hospital EXCEPT the supportive workers such as those of the front desk of my neurologist office at 130 East 77th Street on the 8th Floor of the Black Hall, their JOB TERMINATIONS MUST BE NOW... IMMEDIATE... RIGHT NOW!! They are a GANG of LYING girls who got NO ABILITY of THOUGHTS w/ the office manager as WHO TREATED the STROKE VICTIMS while in a BAD MIGRAINE w/ SERIOUS SPEECH IMPEDIMENT & DIFFICULTIES w/ MEMORY & CHAIN of THOUGHTS SOMETIMES REVERSED AS CRIMINALS & BELIEVED the OUTRAGEOUS & ILLOGICAL LIES & their LIES HAS COST me DEARLY, $100 OFF my SSI CHECK... On March 22, 2017 during my 2 HOURS WAIT while arriving 5 minutes early for my 2 PM APPOINTMENT, the STRONG BLINDING BRIGHT WHITE LIGHT was COMPOUNDING my BAD MIGRAINES, so I OCCASIONALLY had my eyes CLOSED to AVOID the BLINDING LIGHT cuz I own no sunglasses & forgotten my hat w/ me! Ive already told girls I must leave by 4 PM in order to call car service on time for my 90 mins trip home in rush hour traffic to the end of Bayside to pick up my nephews from my mother who was babysitting for & to take them to Grand Central Terminal for the train to Westchester & drove them back to them home to their parents & I wasnt good at driving in the dark in an unfamiliar place. The LIARS were throwing excuses after excuses of why I wasnt being seen yet at me like throwing strands of spaghetti at the wall, whatever stick, the LIE WORKED... At 1st they blamed that on the doctor running late but it wasnt so & they cant lie about the doctor & her assistant, but they CANNOT tell me they screwed up cuz I since my stroke, Ive list my ability to write & those LIARS had forgot to put my name on the sign in sheet while I asked them to, so they LIED ABOUT me that I WAS IN a DEEP SLUMBER that would happen, so, them HIRED LIARS JUST BLAMED IT ON the INNOCENT PARTY & so they LIED ABOUT... ME, the PATIENT... IF I WERE IN DEEP SLUMBER & COULD NOT BE AWOKEN, HOW COULD I BE SIPPING COFFEE & EATING SANDWICH & ASKING FOR TISSUES AT the FRONT DESK!!! On that fateful & WASTEFUL DAY... About 1:55 PM, I arrived at my neurologists office ON TIME for my 2 PM appointment… About 2:10 PM, a front desk girl gave me a form to sign… At about 2:23 PM, I went up to the front desk to ask the girl if I could have some of the tissues for my nose… From 2:12 PM - 2:40 PM, I sat waiting & listening to the lame jokes of Steve Harvey while sipping my iced Starbucks Caramel Macchiato & munching on my Starbucks sandwich… At about 2:30 PM, the lady sitting to my left started her loud conversation on the phone & I heard every single word on her end... At this time I was still sipping my Starbucks coffee & finishing my sandwich at the same time laughing at Steve Harveys lame jokes W/ my EYES CLOSED cuz of the BLINDING LIGHT & WHO WOULD DRINK EAT SANDWICH & DRINK COFFEE IN their SLEEP… At about 2:40 PM, my neurologist WALKED PASS the waiting room & GREETED me w/ a WAVE of her HAND, & I RETURNED her GREETINGS in the SAME GESTURE... At 3 PM the Ellen DeGeneres show began & I started bobbing my head to the shows up beat music I enjoyed... At about 3:10 PM, the loud ladys phone conversation finally ended... At EXACTLY 3:24 PM I began to INQUIRE about the status of my LONG AWAITED APPOINTMENT, then... the LIES BEGAN to FLY AGAINST & OUTRAGEOUSLY ENOUGH that A LADY IN DEEP SLUMBER WHO COULD NOT BE WOKEN WAS ABLE to MUNCH on SANDWICHES & SIP COFFEE... At 3:50 PM ugly words exchanged cuz my SEVERE MIGRAINE TOOK OVER my VERBAL PART of my SPEECH so out of anger & frustration & MEDICALLY I WAS UNABLE TO SAY WHAT I WAS THINKING... Them LYING girl & the manager WILL BE GETTING A LEGAL INVITATION VERY SOON to RECOVER my SSI MONEY BACK!!

PI

pinkphoenix1111

Hated it. God forbid one of your loved ones has a heart problem. Put a plan in place because they will shove you right out the door or threaten you with a hospital bill for cash as I was threatened yesterday by a RUDE uncaring social worker named JAMES. He just wanted to go home. He did not offer me many options for my father. I hope I sue the pants off this place. They kept calling me and calling me and I was traveling from out of state to get him. They also lied. They claimed to have told me the day before that he was going home. We can all take a lie detector test. I will be the one to pass. The only reason I gave 2 stars is he had 2 good 1 to 1 patient sitters. The rest of the heart staff I dealt with were BOGUS. The nurse Amelia was no help. Very short with us and seemed to be in another world. I almost popped a vein myself from the stress they were causing me acting like hellhounds pouncing on me when I was still discussing plans with my family. He also was in because he had heart attacks and was given no after cardiac care and I was told he has no dietary restrictions which is bull! *And I just took away another star because they called me to follow up and did NOTHING about my complaints. They are useless. Avoid this hospital like the plague!!!* 1/11/17- I also filed a complaint with someone named Joyce 2 days ago and she never followed up. I am getting the runaround now. She is dodging my calls and never called back. * And OH PLEASE to the review that says the social workers are good. Some may be , but this one was HORRIBLE and he does NOT know how to treat or speak to people. The dirtbag just wanted to go home.*